Marks Custom Exteriors Inc

A 103 Reviews

Founded 1994 • Angie's List since May 2009

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Awards & Badges

Angie's List Super Service Award badge
Super Service
Award 2019

Licensing

Licensed
Bonded
Insured
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Hours

Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM

Company Contact

33374 Scappoose Vernonia Hwy

Scappoose, OR 97056

Description

Over 25 years of experience, specializing in roof replacement and maintenance in the Portland Metro, Columbia County, Washington County and Northern Coast areas. We are the Northwest Premier Roofing Experts. Certified Installers. GAF Certified Master Elite Contractor and recipient of the prestigous Presidents Club....

Verified Reviews

103 Total Reviews
Reviews by Rating
A Rated
90
B Rated
4
C Rated
2
D Rated
3
F Rated
4
Read reviews by category
roofing (90)skylight installation (14)roof cleaning (13)gutter cleaning (10)gutter installation (6)window replacement (10)siding (4)deck building (4)house painting (2)door installation (1)
Showing 1-10 of 103 reviews
A

RATED

02/18/2020

They provided a timely estimate and were very responsive.

DESCRIPTION OF WORK
Need a new roof for primary residence. Would like to begin job in late spring/early summer.

CATEGORY roofing

HIRE AGAIN? Yes

WORK COMPLETED ON 02/18/2020

SERVICE PROVIDER RESPONSE

Thank you for contacting us about your project. We appreciate you taking the time to leave a review. It was a pleasure to meet with you.
A

RATED

09/24/2019

Replacement roofing, asphalt shingles. Removal of original cedar shingle roof from 1952 and second layer of cedar shakes added in 1978. Ventilation openings under eaves and along top of roof were added. Flashing around skylights. Project took a week to complete. Project took a week. Daily thorough cleanups. First rate work by hard working and friendly crew.

DESCRIPTION OF WORK
Roof Replacement

CATEGORY roofing,skylights

COST $22,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/02/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback and the review. We appreciate your business and it was a pleasure to work with you!
A

RATED

05/12/2019

This is a team that takes pride in providing quality service, and it was a positive experience from start to finish. Mark did a thorough inspection (with pictures), then we talked options. For me, that meant a new roof...after 22 years, it was the right action to take. He explained what needed to be done, the process, answered the questions I had at that point and encouraged me to reach out with o...

DESCRIPTION OF WORK
A new roof

CATEGORY gutter cleaning,gutter repair,roofing

COST $16,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/22/2019

SERVICE PROVIDER RESPONSE

Thank you for the review! We appreciate your feedback and are happy to hear about your experience! Thank you for sharing. We look forward to working with you again in the future!
A

RATED

03/22/2019

From first contact with our sales representative, Greg, through the entire roof replacement process, the attention to detail and work performance of the entire crew was excellent. Any question or concern we had was met with explanation and time to be sure we were comfortable with the given information. The workers had great camaraderie and worked very well together. At the end of each work day, th...

DESCRIPTION OF WORK
Roof Replacement

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/22/2019

SERVICE PROVIDER RESPONSE

Thank you for the review! We appreciate your business. Complete customer satisfaction is our top priority. Thank you for sharing your experience!
A

RATED

03/04/2019

It went well. I obtained four quotes and Mark's was really close to the best price. I also believe they were using a superior material provider. They were flexible and responded to a request for a change on the order with short notice. They were prompt and as am please with what I see. The only concern was that we had one person working from home and the actual roofing crew was loud and playing mu...

DESCRIPTION OF WORK
Remove and replace house roof.

CATEGORY roofing

COST $15,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/28/2019

SERVICE PROVIDER RESPONSE

We appreciate your feedback and thank you for leaving such a nice review. Complete customer satisfaction is always our top priority. Regarding your concern about the music, we apologize for any disturbance this may have caused. Our crews are very receptive to our customers and would have gladly turned the music down or off completely if they had known it was a bother. We will provide this feedback...
A

RATED

10/22/2018

The team is fantastic--professional, punctual, FANTASTIC work. Please we couldn't be happier. Thank you!

DESCRIPTION OF WORK
Complete tear off and reroof

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/22/2018

SERVICE PROVIDER RESPONSE

Thank you for the review! It was a pleasure to work with you on your project!
A

RATED

06/29/2018

Working with Mark's Custom Exteriors was a great experience, from start to finish. I chose this company because everything about them seemed a cut above others I researched. Mark took the time to sit down and give me lots of information and answer all my questions and concerns - and I quickly found his employees to be organized, responsive, polite, punctual, and totally professional. Up on the roo...

DESCRIPTION OF WORK
Re-roofing of my house

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/08/2018

SERVICE PROVIDER RESPONSE

Thank you for the review! We appreciate your feedback and are pleased to have you as a customer!
A

RATED

06/15/2018

great- looks good. recommend to all who ask.

DESCRIPTION OF WORK
New roof and vents inserted

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/30/2018

SERVICE PROVIDER RESPONSE

Thank you for your review! We appreciate your business!
A

RATED

03/29/2018

After posting an angry review on Angies list regarding the cleaning of my exterior gutters on my home, I received a personal call from Mark's Custom representative who was concerned about my reaction and posting. Although we had spoken to the receptionist regarding our original billing, we should have "gone up the ladder" and spoken to someone in authority. Mark's Custom acknowledged us as a good ...

DESCRIPTION OF WORK
This is in response to an earlier review that I posted on 3/27/18

CATEGORY gutter cleaning

COST $287.5

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/26/2018

SERVICE PROVIDER RESPONSE

Thank you for the review. Complete customer satisfaction is always our top priority and it is never our intention to mislead our customers. We apologize for the confusion on the original quote of work and we are pleased to hear we were able to come to a satisfactory resolution. We appreciate your business! Again, customer satisfaction is very important to us and if anything comes up in the future,...
A

RATED

02/20/2018

The crew we had working on our property was obviously used to working as a team. They arrived on time every day. They worked hard the whole day and each one of the 6-man team knew what to do and when to migrate to a different task. We had some rain during the job, but the team always had the showers handled. They just kept going. I expected the job to be done in 3-4 days. They completed it in just...

DESCRIPTION OF WORK
Tear off two layers of old roofing and install a new roof. 37 squares were installed.

CATEGORY roofing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/14/2018

SERVICE PROVIDER RESPONSE

Thank you for your review and sharing your experience! We appreciate your feedback!

Services Offered

Roof Replacement, Maintenance & Gutters

Services Not Offered

Windows, Decks, Doors, Painting, Siding

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Discover, MasterCard, Visa, Financing Available
Emergency Service
Yes
Warranties
Yes