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Orthopedic reviews in Salem

Real People ~ Real Reviews ~ Real Results

  • dr zirski is a very nice man. his bedside is top notch. he examined my knee and then we had an MRI done. the hospital sent the results of the MRI to them but they did not call me to schedule an appointment. i waited for three weeks and then called them and they told me it was my responsiblity to call to make the appointment after the test. this did not sit well with me but that is there procedure and i did not feel like this was explained or emphasized when i went to get the MRI. otherwise, the office is beautiful and the staff are nice and the doctor seems top notch. if i have surgery i feel confident the work will be the best possible
    - Alex F.
  • My wife and I went in on a Monday consalted with dr. Fan told him how much pain I was in and when could I get surgery ASAP he said next week, the Tuesday of the following week I had surgery, that was the best thing I could of done.
    - Bryan C.
  • I spent a LOT of time waiting for the physician, which I understand if they are called away or have to deal with an emergency, but if the staff knew it was going to be quite a while (almost and hour) they could have told me and I could have come back after running a couple of errands.
    I find it very difficult to get an accurate message to the provider when I have a question. Typically you have to leave a message with someone who sends a message to either the physician or their PA. Sometimes the message is accurate and some times things get lost in the interpretation. Then, they call you back several hours later. If you catch the call when it comes in, then you might get your question answered (if it was asked properly). If you don't, then you get to start the entire process over again!
    The staff is friendly, the office is clean and in good repair, and the physicians typically have a good bed side manner. They are knowledgeable in their field and good at what they do.... BUT their customer service is sometimes lacking.
    - Markie S.
  • I have seen several doctors and have never had a bad experience. I have had too many appointments to explain each one in detail but have never had anything but excellent experiences. Had a bit of trouble with scheduling a couple years ago but that seems to have been corrected. The doctors I have seen are: Dr. Ballard, Dr. Zilkoski, Dr. Fan and Dr. Sewell. Also Dr. Sewell's PA is doing the injection in my knees. Have never had any kind of a problem with the staff. They are always very helpful. I would certainly recommend Hope Orthopedics to any one.
    - Beth W.
  • I have no concerns or complaints whatsoever about the medical care provided. I just hope Management is aware of what is occurring at the front counter as that first impression is very important.
    - Joanne C.
  • It's a large practice and they have all the equipment. It is relatively easy to get in to. I could get an appointment within a shorter amount of time. I was pleased with the thoroughness of the doctor.
    - sandra m.
  • I am one of Dr Tobin's So Called Patients. Dont think that matters, had a problem with every step of the "patient experience" to date - Waited over a week for them to actually put orders through to have an MRI (they finanlly did following a chase by phone, otherwise who knows how long I would have waited). Following this, am now 5 days witing (ENCOUNTING) for any sort of call/follow up. Appalling service.
    - Caroline K.
  • The initial appointment in preparation for the joint fluid injections was with a physician's assistant, who explained the procedure and answered my questions. He was knowledgable and thorough. The injections were scheduled for once/week, 5 in all. Dr. Boyd did the actual injections, and was also thorough in followup and answering questions. The procedures were done on site. I am following the doctor's recommendations for exercise and continue to enjoy good results from the treatment.

    My husband's shoulder surgeries followed some physical therapy at other clinics to try to manage the pain. When it was determined that he had rotator cuff issues, he was referred to Dr. Sewell. The surgeries were performed a few years apart. They were done at the Willamette Surgery Center on an outpatient basis. While my husband was in recovery, Dr. Sewell shared what he found (even showed photos!), and what he had done surgically with me. We were both given discharge and followup information, and post-op pain management tools that included both medication and an ice pump.

    We are very impressed with the skill and professionalism of the doctors and staff of both Hope Orthopedics and the Willamette Surgery Center. Both would have our highest recommendation for health care.
    - Toni S.
  • I like their professionalism. I like their location because they are within eight blocks of my home so they are very convenient. I also like that they had other medical services that they did on the same location which makes it convenient. My doctor's office is quite a distance so if I need blood tests or any other kind of normal x-rays or things like that I can just go there. They are cooperative with most doctors. I had a problem with my knee and they could only partially treat that.
    - Gail R.
  • I called for an appointment and got one about 1 month out. I did call my insurance and the Willamette Orthopedic Group billing office to ensure that the procedure was covered my plan (had a referral for the first injection, then not needed after, but you should always check). The waiting room is bright and cheery with a coffee stand in the corner. I did not have to wait long to be called in to the treatment room. An assistant immediately appeared and got my vitals and reviewed my medical history. Dr. Snider than came in and asked if I had any questions. Since I've had the procedure a number of times the answer was no. There are several option for injections: five injection series-each one a week apart, three injection series-each one a week apart, or one injection. The one injection is relatively new, but worked for me. I especially like the convenience of only one shot, since I have a busy schedule and often travel. However, that is a call you would have to make. I believe the different injections use different size needles, but that would be a question you'd want to ask.
    - Laurie L.
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Orthopedic Surgeons in Salem

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