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a brick chimney on the side of a blue house with two windows

Masonry reviews in Salem

  • A
    Liberty Homes Constrution llc
    First of all, Gene was very responsive and came out to give a quote the day he called. After looking over the job two quotes were given (one to simply prep the area which is what I wanted) and two-what it would cost to do and finish the whole job. I accepted terms for prep- One of the first things I noticed was how quickly the guys wanted to get to work, even while they were getting ready to give quotes they were giving me advice on things that could screw up the project best possible outcomes-supplies I didn���t actually need - all the while raking and working! They told me they could come the following day! I had to laugh because even as they were quoting things and talking to me they were in the pit I had dug beginning to work! I had to remind them ���that they were just there for a quote they shouldn���t be working yet!��� ����. The guys came the next day when they said they���d be there they even called in advance to make sure that it was still OK for me. The three brothers worked together on the project were very quick brought supplies and in the end saved my back! They really went ABOVE and BEYOND my expectations- couldn���t believe it how fast efficient and fun they were! Super pleasant and really enjoyable people! I would highly recommend them to anyone ...and in fact I have been doing that by word-of-mouth all day. Very thankful to know these guys are out there! A+ plus Thanks again guys- you were my life savers on this project!
    - Tara L.
  • F
    Murphy's Fireplace & Stoves Inc
    Hired them to repair a chimney, $3500+ later and the chimney may be fixed (not sure as I don't know how to evaluate it) but my roof now leaks. Has been more than 12 calls (over more than 6 weeks) with the owner later and they begurdginingly came out and said they took care of it. Turns out they had forgotten at least 2 steps of the process- flashing and water sealing, they then said it took care of it. Last night we had the first major storm since and my ceiling leaks again. They have yet to repair the interior ceiling damage and water damage between the first and 2nd floor. -To clarify it never leaked before and is the area right up against the fire place. No doubt where it started.
    - Allison D.
  • A
    Murphy's Fireplace & Stoves Inc
    The entire process was painless. From the estimate with Paul, the ladies in the office, the technicians (Cole and Ted); every employee of this firm exemplified customer service. The knowledge, skills, experience and abilities are top notch. I will not only recommend Murphy's, but I will ONLY use Murphy's for my chimney/fireplace/wood stove needs, in the future. What a very pleasant experience. I can't sing the praises any louder. Thank you to ALL of you!
    - Frank V.
  • F
    Murphy's Fireplace & Stoves Inc
    Thankfully the other company was honest and he pointed out to me that Murphy's had left a huge mess on my roof. They also didn't replace the top two rows of bricks they just took them off and made a big crown. My two other bids for my second chimney were both half the price of Murphy's and neither included the extensive work that Paul told me I had to have. After many phone calls and having Paul come out to my house and see the work that was done they did eventually correct the problem. Even that was not without problems. They wanted to put bricks that did not match my existing bricks on for the new ones. They waited until the day before the work was to start to show them to me and I said no. Had I not had the other chimney company come out I would not have seen the mess on my roof or in my gutters and in the dead of winter I did not notice the top of the chimney not looking right. They also mixed their mortar on my deck and made scratches in my deck that had just been re-stained and the furniture that was stored under my deck for the winter was covered with mortar. Time will tell if the waterproof sealer is any good. The other company told me it was too cold to put on waterproofing so they waited and came back to do my other chimney when it was warmer. I have attached a few pictures which are just part of the mess they left.
    - MaryJo H.
  • C
    Murphy's Fireplace & Stoves Inc
    Missed some spots. We had to call so sealing wouldn't be done before job complete A second group arrived. Mortar was a different color. Another group arrived. Fixed mortar. Sealing equipment was faulty. We loaned them our sprayer to complete the job.
    - Diane M.
  • A
    Chimcare
    The repairs I needed exceeded what I was prepared to deal with at the time so I have decided not to have the work done. The gentleman that was here took a significant amount of time to review the situation and was very professional with his recommendations.
    - JOHN S.
  • C
    B & K Masonry LLC
    The original workers missed some spots. We called to inform that spots had been missed. A second crew came and fixed the missed spots and sealed the entire chimney. Had to use our sprayer because his was defective.
    - Diane M.
  • A
    Willamette Fireplaces LLC
    Eldon is very knowledgeable. He explained the process before starting, updated me daily on progress, and gave me choices whenever he could. He was very professional and easy to work with. He treated this project like he was installing it in his own home.  When he did the stone work he was like an artist...carefully choosing each piece of stone for maximum beauty. Thus project took 5 days and at the conclusion if each day he cleaned up the site.  I am so proud of my new fireplace and would highly recommend anyone hiring him.
    - Helen A.
  • A
    Murphy's Fireplace & Stoves Inc

    They have been coming out to my place for many years now.  Paul was 10 minutes late, but called me earlier and informed me that he was on his way.  Paul walked me through everything that needed to be done and gave me several options with the work that needed to be done with my chimney.  I also decided to stop burning wood and had them install a gas insert.  It looks fantastic!


    - Duane M.
  • A
    Green Valley Landscape Maintenance LLC.
    Estimate right on target. Owner contacted us daily during work, before and after.  We of course changed some plans along the way and he did not overcharge for any changes.  We knew what each change would cost.  The owner brought in a team of workers they cleaned up every day. There were never tools left out or sidewalks left dirty.  They went the extra step when cleaning and pressured washed the patio furniture, which was needed but not requested.  

    The owner met us at a nursery, he had his recommendation for plants but he showed us options and helped us decide.  The employees work very hard, not a lot of talking, just working and amazing amount of work in a day. They took and hour lunch and most of them brought their own lunch and were right back to work after.  

    - Joseph D.
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Masonry Contractors in Salem

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