ZEROREZ

A148 REVIEWS

Founded 2010 • Angie's List since March 2011

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Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Company Contact

2618 SE Steele St

Portland, OR 97202

Description

Additional emails - fschade@zerorez.com, sgrigg@zerorez.com, Additional website - www.zerorez.com....

Verified Reviews

148 Total Reviews
Reviews by Rating
A Rated
126
B Rated
13
C Rated
4
D Rated
2
F Rated
3
Read reviews by category
Carpet Cleaning (147)Upholstery Cleaning (10)Floor Cleaning and Waxing (9)Oriental Rug Cleaning (2)Ceramic Tile (1)
Showing 1-10 of 148 reviews
A

RATED

09/27/2017

Went very well, I am pleased with the result!

DESCRIPTION OF WORK
Cleaned carpet, steamed cleaned floor tile and some upholstery.

CATEGORY carpet cleaners, ceramic tile, upholstery cleaning

COST $450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/20/2017

SERVICE PROVIDER RESPONSE

Thank you, [Member Name Removed]!
A

RATED

08/17/2017

They do an excellent job. They don't use a lot of detergents making the carpet cleaner with no detergent left behind.

DESCRIPTION OF WORK
They cleaned my carpet.

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/17/2016

SERVICE PROVIDER RESPONSE

Thank you for the review! We are glad we were able to meet your carpet cleaning needs.
C

RATED

08/17/2017

They came out and used a black light to find the areas. I was shown where the areas were and advised to clean the walls again as well. They suggested a pet treatment, a leave on topical for urine and to reapply something similar to scotch guard. I had them clean 3 rooms and the hallway. After the carpets were cleaned we were advised it would take about 6 hours to dry as he applied a topical treatm...

DESCRIPTION OF WORK
My carpet was replaced 1 year ago. I purchased a carpet specifically for pets with a stain guard as I had 3 dogs and a 6 year old. I now have 2 dogs, a 6 year old and a cat. My older daughter moved home a few months after we got the carpet and her cats chose my youngest daughters room to start wetting in. When the house started heating up during summer I could smell the urine so I called Zerorez to get my carpets cleaned and hopefully get the smell out.

CATEGORY carpet cleaners

COST $360

SERVICES PERFORMED? Yes

WORK COMPLETED ON 08/09/2017

SERVICE PROVIDER RESPONSE

Hello, Thank you so much for your feedback. We appreciate your bringing this to our attention. Providing our guests with the best possible service has always been our mission. I know that we spoke over the phone about this situation several times, and the pet damage was extensive. Heat and pet odor can make for challenging conditions, especially when the animal is spraying the walls as well as the...
A

RATED

08/09/2017

The technician was very professional, courteous and did an outstanding job. The work took a little over an hour and 20 minutes. I would definitely hire this company to perform their cleaning services for me in the near future. I have already started telling others about them.

DESCRIPTION OF WORK
The technician cleaned all carpets in my house for living room, dining area, hall, three bedrooms and for carpet on bottom of raised hearth. Zerorez Carpet Cleaning is really a great company. They have given my carpeting new life and luster. The carpet feels soft and not crunchy and no sticky residue afterwards. The house smells fresh and clean.

CATEGORY carpet cleaners

COST $239

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/09/2017

F

RATED

08/03/2017

Awful! Worst experience ever!! Spent $551 and the place still smells just as bad as it did before. The guy charged for all these specialty treatments and spent a total of 2 hours actually cleaning. Zero effort was put into the work and it refle t's that. This place is a joke!! Save your money and go elsewhere!!

DESCRIPTION OF WORK
Carpets cleaned to remove pet odor and dander.

CATEGORY carpet cleaners

COST $551

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/27/2017

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed],  Thank you so much for your feedback. We appreciate your bringing this to our attention. Providing our guests with the best possible service has always been our mission. I know that we spoke over the phone about this situation several times, and the pet damage was extensive. With the heat we've been having the last few weeks and having the house closed up for a while i...
A

RATED

07/16/2017

It was a special. I got like 3 rooms for $99.

DESCRIPTION OF WORK
They cleaned my carpets, 2 bedrooms, hallway, a landing, and a dinning room.

CATEGORY carpet cleaners

COST $99

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/01/2016

A

RATED

07/15/2017

They don't use an chemicals and they were great.

DESCRIPTION OF WORK
They cleaned our carpets.

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/01/2016

A

RATED

07/10/2017

My carpet looks drastically better and the pet smell no longer lingers.

DESCRIPTION OF WORK
Carpet cleaning with bad pet stains

CATEGORY carpet cleaners

COST $210

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/10/2017

A

RATED

06/19/2017

I like them a lot. They were really fine. They were more expensive than I expected but they also did some extra services.

DESCRIPTION OF WORK
Carpet cleaning

CATEGORY carpet cleaners

COST $400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/19/2017

A

RATED

05/17/2017

Great. Excellent customer service. The technician was punctual, nice, hard working and very professional.

DESCRIPTION OF WORK
Carpet cleaing

CATEGORY carpet cleaners

COST $135

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/17/2017

Services Offered

Non-toxic, water based & chemical free cleaning of: carpet and area rugs, pet treatments, upholstery, mattresses, tile and grout, granite/natural stone (floors and countertops), linoleum, granite countertop sealing, oriental rugs.

Services Not Offered

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General Information
Licensed
Yes
Bonded
No
Insured
Yes
Free Estimates
No
Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
No
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.