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Paulson's Floor Coverings

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rated
142 reviews
0 offers
on Angie's List for 11 years
Contact Paulson's Floor Coverings
Address
1136 S. E. Grand Avenue
Portland, OR
97214

About Us

Paulson's Floor Coverings remains a family owned business to this day. A fourth generation of Paulson's are now actively involved in the business and are excited to be a part of a lasting tradition. Additional phone numbers - (503) 620-7080, (503) 350-2367, (360) 696-2770, (503) 235-8711. Additional DBA names - G W Paulson Co.

Ratings and Reviews for Paulson's Floor Coverings

in Flooring, Remodeling
  • A
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  • F
  • Price
  • Quality
  • Responsiveness
  • Punctuality
  • Professionalism
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  • Review: Carpet Installation Service

    Provided and installed hardwood flooring in our living room, dining room and downstairs bedroom.

    The sales person was very knowledgeable about flooring products and was a big help in making our choice from the many products now on the market. The installation team was punctual, courteous and did a fine job. There were two small problems with the installation. We had tiled a section of the living room floor at the front entrance, and there was not enough transitional material ordered to bridge the gap between the tile and the wood, but they quickly reordered the piece and came back to install it when they got it. The second problem occurred installing the baseboards. We have an older home with 10 inch baseboards and the installation team did not have the proper saws to cut a beveled edge in the baseboard material. We resolved this by getting a refund for the baseboard installation and using another contractor to install the baseboards. Overall we were happy with our experience with Paulsen's Flooring.

    Services Performed
    • Carpet Installation
    • Hardwood Flooring
    • Flooring
  • Review: Carpet Installation Service

    This was a mixed blessing of a story. I had my basement apartment re-carpeted by Paulson's in September. I've detailed my experience below.

    In late September I had a very low pile rug installed in my basement apartment. I noticed when I walked on it, it looked like dirty footprints. When I called the next day I was told to wait a few weeks, that sometimes carpets are rolled up and the nap needs to readjust. I waited a month, and it still looked bad. I complained to Paulson's and they scheduled one of their employees to come and inspect it. He took photos and reported back to Paulson's. I was then told they would need to have a 3rd party inspector come look at it. It was now 2 months after installation. The 3rd party inspector finally came after yet another month, and took photos. I was then told they would have to contact the mill. I felt after 3 months, it was too long to have this go on without some kind of offer to change it out, so I finally contacted JohnPaul Morton, the general manager. He immediately responded and said he'd look at both reports. He agreed to totally replace the carpet and I have now ordered new carpeting to be installed. I was extremely satisfied with the outcome, don't know what that particular carpet acted the way it did, nor do I know why it would take so long to establish that something was amiss. But once I contacted the right person, things were dealt with in a very professional manner.

    Services Performed
    • Carpet Installation
    • Flooring

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rated
142 reviews
0 offers
on Angie's List for 11 years
Contact Paulson's Floor Coverings
Address
1136 S. E. Grand Avenue
Portland, OR
97214

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