Shop Offers from Lifetime Windows & Doors
Ratings and Reviews for Lifetime Windows & Doors
Review: Door Installation Service
Replaced 15 aluminum frame window with vinyl and me sliding patio door and one main entry door.
The crew was on time, professional, polite and stalled. They left the site clean and did great work we love the door and windows.Services Performed
- Door Installation
- Window Replacement
Review: Skylight Installation Service
I had a large single window replaced with 3 smaller vinyl windows with an eave added above the window with craftsman corbels. Replaced an existing skylight that had lost its seal.
I contacted several contractors to look at and bid my job. Several would not even come out saying the job was too small. Two other contractors arrived, took measurements and never got back to me - extremely RUDE!!! I found a totally different experience with LTW & D's. I e-mailed them pictures of the window to be replaced and my "desires" for the job. I was contacted within a few days by their sales person, Alvin Chan. Alvin was a bit late for our appointed time, but called to let me know he was running late due to traffic issues - VERY PROFESSIONAL!! Alvin took pictures and measurements and discussed the job with me. To my surprise, he called later that afternoon with a quote. The cost was about what I thought it should be - so Alvin returned the next day with a contract. After contract signing - the experience only got better. Appointments were made with two project managers, Keith and Lisa. Both were on time and had some great suggestions for the project - and was assured they would both check on the status of the job once it got started. The communication level was EXCEPTIONAL with Tracy in the office giving me status updates on my window order as well as installation dates. Unfortunately, we had two lengthy delays in the job start date due to Portland's snow storms. Once we had a break in winters weather, the job date was set and a crew of 3 showed up on time. Manny, Carlos and Tyler were the three assigned to my job. Manny, being the lead, had XLNT communication upon arrival and discussed what they were going to do and to make sure we were "all on the same page" with project desire. It took the first day to remove my old window, install the three new windows and trim out the work. The second day was adding the roof eave and craftsman corbels. I am a PERFECTIONIST!!! I am absolutely 100% pleased with the work these 3 "craftsmen" did on this project and the pride in their work shows!! The interior trim work was done by Manny and is simply beautiful! Carlos trimmed out the exterior and perfectly matched my exiting craftsman-style trim around my front door. Tyler was the ground guy and I can tell the three make a great team. Keith and Lisa did, indeed, check on the status of the project, as promised. Lindsey, in the office, kept me informed of any updates during the project. I cannot say enough about my positive experience with this company, from start to finish an absolute joy to work with. I would, without hesitation, HIGHLY recommend this company!!!Services Performed
- Skylight Installation
- Window Replacement
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