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Apollo Pools Inc

Founded 1967 • Angie's List since June 2005

B Rated | 15 Reviews

Description

Apollo Pools & Spas is a professional pool maintenance company that's been serving Portland, Oregon, for more than 45 years. Additional email - apollopools@comcast.net, apollopoolsoregon@gmail.com, info@apollopools.com. Additional address -13370 NW Cornell Rd Portland, OR 97229-5818....

Verified Reviews

A few reviews for this pro…

A

RATED

12/23/2014

Apollo pools inspected a pool at house we were going to purchase. It had some problems initially, but after talking to the inspector the day of the inspection we decided to go ahead with the purchase. After thinking about it for a day or two we had some more questions. I called Apollo pools and talked with Jody. He looked up the inspection report and said that the pool needed about 3 times more wo...

DESCRIPTION OF WORK
Inspected a pool at a house we put an offer on. 

CATEGORY pool cleaners

A

RATED

04/28/2014

Arrived on time, disgarded old equipment and old piping - installed new heater/pump. Laid-back but effiecient staff. Will use again for future projects. A little messy but nothing a broom couldnt handle.

DESCRIPTION OF WORK
Install new pool heater and pump.

CATEGORY pool cleaners

F

RATED

07/14/2012

After 3 weeks, 3 different repairmen, two stab at the boards the tub is still not working. They try and then up-sell you to more work rather than fix the bad work they have done. Also, they have the nasty habit of taking parts of your tub back with them so you are stuck with them having to do the work because you don't have all the needed parts for your tub so anyone else can fix it. DO NOT USE TH...

DESCRIPTION OF WORK
Beware of this company, Hot tub problem so give them a call and am told they have a repairperson that is very good at diagnosing problems. Comes out, says board is bad so takes the old board AND the frame back to the shop. Checks the board says it is ok so spends 1 hour labor putting the bad board back in, doesn’t work so takes it out again and orders a NEW board. One week…Board comes in and another repairman comes out to put it in, can’t because the FRAME is still in the shop. New person comes out and puts in the board with the frame, ½ hour labor. Board doesn’t work, second week. Another repairman comes out and after 1 hour more labor the new board is in and it works??? Three days later the tub stops working again, says the new board was a ‘rebuilt’ one??? not a 'new' one and tries to sell us up sizing the job. NO, ORDER A NEW BOARD THAT WORKS. He AGAIN takes the guts of the tub back to the shop and we are left with a mess. After 2 ½ hours labor and parts and $560+ bill I am left with a broken hot tub, no board or frame and no promise that things will ever be fixed. Now in week 3. AGAIN Beware of this company.

CATEGORY pool cleaners

C

RATED

07/22/2010

They ended up doing a good job on the pool itself. However, it was a real chore to get them out there to do their job and not hold the job up. They gave excuses each time but finally made it several days or a week late in most cases.

DESCRIPTION OF WORK
Resurfaced pool. Retiled pool, set new filter, changed to salt water, set cover, added a drain

CATEGORY pool cleaners

D

RATED

06/29/2010

This has been very frustrating, all the way around. They charge more than others, and if you make any complaint, they blacklist you.

DESCRIPTION OF WORK
After buying a new pool pump from them, I needed them to come out every year to get the darned thing started -- at a cost of roughly $70 each time. This last year, I specifically told them to ask the repair man to wait until I got to the pool to get it started,so I could learn how to do it myself. The repair person was new and very young. He didn't wait for me. He got it started without me, so I still didn't know how to get it running. I was very angry, but I paid him. (He claimed he waited and waited, but that wasn't true.) Anyway, after that, they refused to do any work for me. In this town, that leaves you high and dry. Overpriced.

CATEGORY pool cleaners

Services Offered

Billiard table sales, pool & spa repair.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
No
Emergency Service
No
Warranties
No