Ken Scales Automotive

Founded 1979 • Angie's List since August 2010

A Rated | 38 Reviews

Description

At Ken Scales auto repair and diagnostics in Medford, Oregon our job goes further than completing all your auto repair needs. From the moment you walk into the door you will see our auto repair and diagnostic shop isn't just another shop. There is a reason why once a client chooses Ken Scales auto repair they become a client for life. Call us now for all your automotive service and repair needs. we look forward to adding you to our family of satisfied customers....

Verified Reviews

A few reviews for this pro…

A

RATED

05/30/2018

Ken Scales is the best! I’ve been to so many other places in Medford with vehicle problems. It seems that they all fix things that aren’t broke and charge way more than the quote. Both Ken and Mike were very professional, courteous, and informative. They were extremely knowledgeable about my vehicle and the issues I was having with it. Not only did they stay spot-on with the quote they gave, but, ...

DESCRIPTION OF WORK
Extensive engine work on my ‘97 Subaru

CATEGORY auto repair, radiator service, car inspections

A

RATED

12/20/2017

They were prompt, responsive and communicated well! I really appreciate these guys and would definitely go back!

DESCRIPTION OF WORK
Fix some lights and electrical problem

CATEGORY auto repair

A

RATED

06/09/2017

I could not have been more impressed with Ken and his crew. In a matter of 3 days they did all of the above work and more for just over $3,000. After another inspection by Ken's mechanics it was determined that several things on the "dealer's list" didn't need to be done. The transmission was "saved" with several cleanings, that alone saved me over $3,000. Ken owns and operates a very professional...

DESCRIPTION OF WORK
I recently went to Ken Scales with a laundry list of things that according to the local dealership said needed to be done, with an estimated cost of $8,000. This included replacing the transmission, radiator and rad. cooler, timing chain and associated guides etc.. Not only did I have this major work needing to be done, I needed it to be done quickly so that we would not miss our first camping reservation of the year.

CATEGORY auto repair, radiator service

A

RATED

10/06/2016

I use my truck for hunting and backroad driving.  It gets beat up so every year I bring it in for checkup.  Ken Scales has handled these checkups for me for over 8 years and there is no one else I trust more.   I have had many an issue come up with my truck because I USE MY TRUCK.  It gets beat up at times but Ken Scales Auto always fixes the problem..........fast ...........reliable and for a fai...

DESCRIPTION OF WORK
Radiatorl, timing belt, brakes and other misc things needed to be done on my '02 Tundra.  It is a truck I heavily use and has over 225k miles.  

CATEGORY auto repair

F

RATED

08/31/2016

When it was all said and done I took a $12,000 loan out to get that truck fixed. I gave him an open book to go ahead and check the whole truck over and make sure that he got everything taken care of because I was taking a loan out to fix it. He came back and originally it was going to be somewhere around $7,900. By the time I got finished with him no it was, like, almost $9-10,000 and then he told...

DESCRIPTION OF WORK
I used Ken Scales Automotive for auto service. They were supposed to replace fuel injectors. I mean, we had a load stuff they did.

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], It is difficult to recall circumstances that occurred 15 months ago, however at ken scales auto we always strive for perfection. I can assure you that there is no lack of integrity in my staff and would greatly appreciate the opportunity to discuss your issues, please contact myself or mike or stop by and lets discuss your concerns. with respect Ken Scales

Services Offered

Auto Repair, Auto Maintenance, Engine overhaul, engine replacement, carburetor service, fuel injection service, hybrids, i/m inspection service, computer diagnostics, transmissions ,air conditioning, diesel, brakes, tune ups, clutches & electrical.

Services Not Offered

n/a

General Information
Bonded
No
Insured
Yes
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
Ask for details
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