Honest-1 Auto Care - Gresham

Founded 2010 • Angie's List since March 2011

B Rated | 25 Reviews

Service Categories

No License Required for Trade

Insured

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Business Details

Phone Number

Address
1690 NE Division St
Gresham, OR 97030

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Description

About Honest-1 is committed to providing you with a wide range of high quality automotive services. Honest-1 provides full service auto care on all makes and models including light trucks and RV's. A sample of our amenities and personal services to make your visit a pleasant one are as follows: Family Friendly Facilities, Children's Play Areas, Internet Cafe, Complimentary Beverages, Same-Day Service, Free Local Pick-Up and Delivery, No Appointments Needed, Fully Licensed, Insured and State Certified, Free Written Estimates (Pre-Work), Environmentally Sensitive, Computer Systems Experts, Emergency Service, Road Test Analysis Performed Post-Work, Responsible Recycling of Parts, Batteries and Oil, Full Service Automotive Repairs, Extended Warranty Insurances Honored Towing Services Available....

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A few reviews for this pro…

RATED

05/25/2020

After paying $402.00 for brakes and rotors on my 2017 RAV4, the very next day after I picked it up I did not feel I had a new set of brakes. The pedal was 2 inches of mush and I had to apply excessive pressure to stop. I took it back the next weekend...they assured me my brakes were fine. I made an appt at a different location...I was not surprised to hear that I had air in my brake lines. I was s...

DESCRIPTION OF WORK
Front Brakes

CATEGORY

RATED

03/14/2019

Very good service very professional good experience

DESCRIPTION OF WORK
Oil change and tire rotation

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], Thank you for taking time to leave a review and for your kind words. We look forward to seeing you next time your vehicle needs service or a free 21 point inspection if you are planning a road trip.

RATED

10/05/2017

They wanted to charge me an enormous price just for a little part next to the battery. I told the lady over the phone before I was going to be taking my car home that it seemed like way too much money for that one little part. So she took it down like $10 or $15 but still that high price makes me not want to go back there anymore. They like to draw people in with that Honest name but wait till you...

DESCRIPTION OF WORK
My car wouldn't start and there was something wrong with the battery. It was some kind of connection to the battery.

CATEGORY auto repair

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed], I am Keith McNeilly, one of the owners at Honest-1 Auto Care in Gresham Oregon, and I am the person who tries to resolve issues when they arise. I see that you believe you were in our shop four years ago, but did not leave any indication as to what caused you frustration so that we could respond in a timely fashion. This is what we found in our records. Your vehicle wa...

RATED

10/20/2016

Do not and i repeat, do not take your automobile there

DESCRIPTION OF WORK
I would never, ever, ever take any of my autos here, thhe only thinng that had any positive outcome was the gal workking the front desk, her name is susan, she was very nice, as fot the shop and their mechanics... An abslute joke, they had my car for over two weeks, after never recieving any phone calls as promised on certain dates, to inform me on what they found wrong, i ended up calling them. The gentelman was very rude, when saying he will call me when they find the problem with my car.. After 2 weeks went by i finially called for the 3rd time , to find out , no one looked at my car and i was instructed at that time i would need to take my car to another shop, due to them saying their was to many issues for them to deal with! Its a wonder why nothing gets done there, the head mechanic, weighing 350lbs couldnt walk the distance of the shop without looking like he was gonna have a heart attack! Ive been to alot of shops but none as horrible as honest 1,, never ever take your car therev

CATEGORY auto repair

RATED

09/08/2014

I brought my car in for a second opinion. I had taken my car in for an oil change at another shop. I was told I needed over $900 of work to be done. I wanted to see if that was true. All the things I supposedly needed done were not needed. One of the things, a cabin air filter, does not even exist on my car! Needless to say, I now have a new shop to take my car to. Thank you very much.

DESCRIPTION OF WORK
I asked for a second opinion on a quote I got from another auto service place.

CATEGORY auto repair

Services Offered

ASE certified mechanics, oil change & 21 point inspection, eco oil change & eco-tuneup, air condition service, radiator, fuel injection, automatic transmission,, battery, alternator, starting & charging, system, brake service, factory maintenance, deq emission inspections, same-day service, free local pick-up & delivery, fully licensed insured and state certified, emergency service, secure indoor storage, computer systems experts, road test analysis performed & towing available.

Services Not Offered

Auto Body Repair.

General Information

Free Estimates

Yes

Eco-Friendly Accreditations

Yes

Payment Options

Visa, MasterCard, Discover, Financing Available

Emergency Service

Warranties

Yes