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Counseling & Mental Health reviews in Gresham

  • F
    Anderson, Dr. Lance E
    Dr. Anderson is extremely poor at time management!
    As instructed, I tried several times to gain access to the office using the front door intercom system. I was finally admitted by another patient who saw me standing on the porch. There is nobody to perform reception duty. I guess you are just supposed to sit and wait until they get around to you. I waited 40 minutes in the waiting room and still hadn't seen anyone associated with the practice. After speaking to the kind woman who let me in the front door, I learned it is routine for Dr. Anderson to run 1 to 2 hours behind schedule. I called the assistant and left a message that I couldn't wait any longer. Several hours later, I received a call to say that they were sorry for the confusion but they didn't know I was there?! This is no way to run a business let alone a medical practice. needless to say, I won't be back.
    - matthew c.
  • A
    Murray, Dr. Scott M.
    I think this was a good session. I see Dr. Murray every week. I noticed he has some bad reviews, and I think many people do not understand that a psychiatrist has a very different approach than many other mental therapists. Some people think the only difference is that they are medical doctors and therefore can prescribe, so they may get patients referred by other doctors just for medication. Or some people may go to them specifically to get medication.
    If that is the only reason they choose to see a psychiatrist, they may have expectations that they should get drugs and then be disappointed when they  don't get them. Dr. Murray no longer does medication management. That means he doesn't monitor the drug use of the patients of other therapists or that of his own patients who saw him just for prescriptions. He only does psychotherapy, but may prescribe for those patients. I see him exclusively for therapy. He did prescribe a medication for me at first, but I transferred it to my internist because I wanted it clear that I was seeing Dr. Murray for psychotherapy, not for medication. I am not ruling out medication if that is needed for my therapy, however. Also, psychiatrists may have a different style of psychotherapy than others.
    One friend I referred was a counselor who learned a different style in a different discipine. She kept saying she didn't know what he had planned for her. I told her he probably didn't have anything planned. She did educational counseling, and for that students would often need an education plan or counseling plan, so she was used to something very different. I don't think psychiatrists make plans for patients. They listen to them each session to learn more about how to help them. each one is different, and what might work for one patient might not be effective for someone else. Dr. Murray seems to be flexible in that regard.
    If you want someone to give you advice or tell you what to do, Dr. Murray's style may not seem to be helpful because he is not going to tell you what to do. He will listen carefully -- I guess the word is mindfully -- to what you are saying in case it provides a piece of the puzzle re: your issue. He will ask questions or check with you how something made you feel to get a sense of how you are affected. This is typically how he relates to me. Sometimes he will ask a question to get me back on topic..
    The more I continue my therapy, the more I realize that any session is only as good as both parties. In other words I need to participate effectively in order to get the best help. I think I do best when I either write down topics I want to cover or at least have in mind what I want to take about.in the session. In that session, I did write down some topics. However, I did start to ramble a little and get off track. Sometimes this is OK because something will come out that I hadn't realized was a problem. Sometimes it is not as good when I get completely off track and too scattered. So the other thing I need to do in order to have a good session is to stay focused as much as possible.
    Because he needs to listen and focus, he is not going to react dramatically to anything you say. He maintains a calm caring presence, which I find soothing. I know I can say anything in his office: nothing is taboo. Everything is confidential, and Dr. Murray would never betray confidentiality. What is said in his office stays in his office. Sometimes it is therapeutic to just express whart is bothering you and not every issue needs to be "fixed." Usually, I leave feeling better than when I came in, even if we didn't finish discussing a particular topic. This is what happened last time. I talked about one major issue that is still upsetting and got off track about a few side issues. Because I got kind of off topic for a bit, I didn't finish the last topic, but it was kind of a side issue to a more major one, and therefore not that important. When I walked out, I did feel better.
    Dr. Murray does not have a receptionist and is alone in his office, which has an outer wating room. The session room is large and tastefully furnished and decorated, but with neutral calming colors. You can choose a large comfortable chair or the couch, wherever you feel best. There is a small parking lot for his building, which is fortunate, since it is right near NW 23rd, and there isn't much parking around that area.
    Dr. Murray often does not always return calls unless it is necessary. But he always listens to his messages and if it is necessary for you to get  return call, you will get it. I think he is just very very busy with a full schedule of regular patients, and has to decide if someone really needs a return call or if, as is the case with me, I usually only call to cancel an appointment, so I don't necessarily need to have him call me about that, since I tell him that I'll see him the next regular time. He informs me when he will be unavailable for a regular appointment and when the next one will be.
    I believe the negative reviews have probably resulted from misunderstandings about his field -- or from a patient who is trying to get revenge for perceived problems with him. I saw another review site where there were about five reviews that seemed to be written by the same patient who wrote about the same things in re: to Dr. Murray. Some of these things seemed to be obvious fiction, since what was described was not at all typical of Dr. Murray. It is a shame people will do this online and spoil someone's reputation on purpose.
    I find Dr. Murray to be a kind, caring psychiatrist from whom I learn new things every week about how to help myself improve my life.
    --
    - NANCY L B.
  • A
    Wendy Newton
    She is very helpful at supporting me with my goals. She is a wonderful listener and assists me with seeing my strengths while guiding me to strengthen my challenges I appreciate that she is non judgemental. I am working through making life changes and behaviors I'd like to transform and she helped me to bring out of myself why I want to change and what will be my plan.
    - Mara W.
  • A
    Jan Engels-Smith
    Effective, especially as I continue the homework assignments.
    - ANN G.
  • A
    Julio Ordonez MD
    He is an excellent surgeon.
    - Raelyn D.
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