Carpet MD

A655 REVIEWS

Founded 2006 • Angie's List since May 2006

Angie's List certified badge

Hours

Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 18:00

Company Contact

PO Box 712

Forest Grove, OR, 97116

Description

Our mission is to provide our customers with a healthy indoor environment by removing many of the indoor contaminants. This includes dirt, grime, odors and irritants that trigger allergic reactions. Throughout our history we have developed superior technology and processes with one goal in mind ��� a healthy indoor environment! 7 employees. No subs. Cost is determined by the job. No travel charges inside service area....

Verified Reviews

655 Total Reviews
Read reviews by category
Carpet Cleaning (506)House Cleaning (100)Upholstery Cleaning (66)Air Duct Cleaning (54)Floor Cleaning and Waxing (36)Carpet Sales and Installation (35)Ceramic Tile (30)Dryer Vent Cleaning (21)Hardwood Flooring Sales and Installation (6)Water and Smoke Damage (4)Oriental Rug Cleaning (2)Window Cleaning (2)

Showing 1-10 of 655 reviews
B

RATED

10/12/2019

heat pipes and chair were fine. Carpet cleaning was fine except failed to rake carpet. Will return next week and do that.

DESCRIPTION OF WORK
clean heat pipes; clean carpet; and clean chair

CATEGORY carpet cleaners, upholstery cleaning, air duct cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/12/2019

Service Provider Response

We did return and raked the carpet the following week.
A

RATED

06/04/2019

It went very well. The technician was very helpful and very professional. He arrived early and spent time conferring with me about my problems with carpet and the best way to deal with that. He was very thorough and I was very satisfied with the job performed. I haven't ever paid this much for carpet cleaning before but I had spots that we had been unable to remove with the rug doctor my husband r...

DESCRIPTION OF WORK
They cleaned my carpet removing some large stains

CATEGORY carpet cleaners

COST $210

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/30/2019

Service Provider Response

[Member Name Removed], Thank you so much for taking the time to write us such a glowing review. We really appreciate you!
A

RATED

05/04/2019

John was punctual and polite. He took care to protect all corners in my house from the tube causing any damage and performed his job well. He was also interesting to chat with.

DESCRIPTION OF WORK
Whole house air duct cleaning

CATEGORY air duct cleaning

COST $214

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/30/2019

Service Provider Response

Thank you for such a great review.
A

RATED

01/21/2019

Carpet MD did a great job, even getting red wine and coffee stains out of a beige carpet. Communication was very good with the company. They were terrific to work with.

DESCRIPTION OF WORK
Carpet cleaning 4 rooms and hallway

CATEGORY carpet cleaners

COST $245

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2019

Service Provider Response

Thank you!
C

RATED

12/27/2018

$99 for house, but did not include stairs, $2 per step and "special" cleaning fluid which was probably not necessary. Total became $200. There were a couple of areas where we thought they left spots that were not there before they came. They weren't bad enough for us to complain but we weren't ecstatic with them.

DESCRIPTION OF WORK
Carpet clean whole house

CATEGORY carpet cleaners

COST $200

SERVICES PERFORMED? Yes

WORK COMPLETED ON 11/15/2018

Service Provider Response

Dear Mr. [Member Name Removed], I believe you may have Carpet M.D. confused with another company. The only record we have of doing business with you was tile cleaning 2 bathroom floors on May 23, 2017 well over a year and a half ago. We do not have any "special" cleaning fluids that we charge extra for. And we have never charged $2.00 per step. Please check your records and remove this negative re...
A

RATED

12/01/2018

The carpet in the upstairs was installed by a Home Depot contractor four years ago and was done incorrectly. It was stretched using the kick method that was incorrect for this heavy a carpet. Chris and his crew used the machine method to remove the waves and wrinkles that had developed over time. Unfortunately, I should have called them two years ago and had the job done because some of the wrinkl...

DESCRIPTION OF WORK
Stretched and repaired carpet

CATEGORY carpet installation

COST $269

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/26/2018

A

RATED

10/08/2018

The did a great job getting all the spots out.

DESCRIPTION OF WORK
carpet cleaning

CATEGORY carpet cleaners

COST $149

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/08/2018

Service Provider Response

Thank you!!
A

RATED

09/29/2018

Great job, they came highly recommded and didn't disappoint

DESCRIPTION OF WORK
2 bedrooms clean, 2 staircases

CATEGORY carpet cleaners

COST $270

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/28/2018

Service Provider Response

Thank you for giving us such a great review!
A

RATED

09/21/2018

Several stain came back after Stanley Steemer did a previous cleaning. Chris explained why without "bashing" his competitor. Although Carpet MD is a little "spendy," the quality, service and professionalism is well worth it. I have already had another neighbor use Carpet MD as a result of my recommendation. I live on a floating home and the trek up the ramp to the parking area is not an easy one--...

DESCRIPTION OF WORK
Bedroom Carpet Cleaning--tight weave cream white.

CATEGORY carpet cleaners

COST $199

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/21/2018

Service Provider Response

Thank you [Member Name Removed], You are such a pleasure to work for!
A

RATED

08/29/2018

Very happy with Chris’ work. I appreciate that his scheduler called the day before to remind us of our Carpet MD appointment. House was empty so we got a discount. 3000sf 2-story house. We had Chris patch carpet at the top of the stairs and at the fireplace. Then he vacuumed and steam-cleaned all the carpet, linoleum, and hardwoods. I saved time and money by cleaning some scuff marks off the linol...

DESCRIPTION OF WORK
Patch and clean carpets, steam clean linoleum and hardwoods

CATEGORY carpet cleaners

COST $1,100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/29/2018