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Hardwood Floors reviews in Fairview

  • A
    Classique Floors + Tile
    We went to Classique Floors after reading reviews on Angie's List.  A project manager, Carly, came over to guide me through my options for the carpet or wood flooring she saw I was having difficulties deciding.  She went through the details of the wear and tear, cost, payment options and warranty for both types of flooring.  She was very thorough so there were no hidden costs.  We save approximately $400 removing the old carpet ourselves.
    The installation was done in two days first the living area and then bedrooms.  We appreciated this because we had to move all the furniture.  The installer was very friendly and we found out he had been installing carpet for over 30 years.  The job was well done.
    Carly kept in touch through the whole process and made sure that things were on track.  A couple of weeks prior to installation we had to change the date and they accommodated us.  We look forward to working with Classique Floors in the future.
    - Deborah M.
  • A
    Wood Floors By Design
    We love our new floors!  WFBD did a great job matching the new wood floor with the existing - you can hardly tell.  We were also impressed with the way they refinished the existing floors to make it look great and fixed a small section that had broken off.

    From the estimation process and the delivery of the materials to the actual work - WFBD was punctual and completed the work on time as promised.  The house was sufficiently clean following the installation.  We know that sawdust is difficult to contain, so the minimal dust left behind was acceptable.  The crew was friendly and helpful and even took the time to show my husband the process when he stopped by the house.  Matt also provided us with updates on the work and was always quick to respond to our questions - even on weekends and evenings (thank you, Matt).

    The one heads-up I would offer prospective customers is to read the terms & conditions carefully.  We didn't see the part about paying 50% prior to work being done.  Paying anything in advance is something many consumer advocates recommend against doing, but we signed the contract before reading that part thoroughly (our fault, not theirs), so we honored the contract.  Fortunately, WFBD is honest and everything went well.

    Another note: WFBD uses an oil-based finish, which produced excellent results, but it is very odorous.  Matt did warn us, so if you don't have to be in the house, don't.  We were fortunate that we hadn't moved in yet.  That said, it's worth it.

    Finally, with the fireplace, WFBD did a nice job of retiling it.  The installer seemed to have taken the time to arrange the tiles so they looked good and matched, instead of just slapping the tiles on the fireplace in a random fashion.

    Overall, we are very pleased with the work and would recommend WFBD to others.
    - Tracey L.
  • A
    Aleksy was very punctual and gave us a quote on the spot.  He was very professional, friendly and helpful.  He answered our million questions well.  He followed up on the quote a couple days later and offered us a discount, which was very much appreciated.  The only reason we didn't select him is because his company does not re-tile fireplaces and the other company did.  We didn't want to deal with two contractors and go through the bidding process again.
    - Tracey L.
  • A
    My project started off with estimates from different companies. Phil from Complete Hardwood Floors was very knowledgeable and on time. He answered all my questions and described all the different steps that would take place during the tare out and installation. After decided to go with Complete Hardwood Floors, Phil dropped by a few samples and offered to meet me at his wood distributor where we could go over all the wood choices. After choosing a wood we scheduled a date for installation, which was about two weeks out. The installers showed up on time and where very courteous. They walked me through everything they were going to do to make sure we were on the same page and then started working. The whole process took about 4 days and I now have beautiful hardwood floors in my house. They did an exceptional job.
    - TOVAR M.
  • A
    Let's Remodel
    The process went seamlessly!! They were professional, extremely attentive, always on site, and even finished the project early.
    - barbara h.
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Hardwood Flooring Installation in Fairview

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