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Medical Specialist reviews in Eugene

  • F
    CASCADE ENDOSCOPY CENTER
    Be very, very careful about coming here unless you want a huge bill from outside offices. I called and verified they were "in network" for insurance and was told they were. What they do NOT tell you is that the anesthesiologists are from another company that bills separately, one that is "out of network". There was NO reason I could not have been advised about this when I talked to this office but they conveniently omitted this information. When I called them today they told me that information was included in the paperwork given during admitting. Of course it's buried, plus you have a lot of other stuff to deal with, so it's not apparent that this is the case. I guess the best thing to do is while you're filling out paperwork you should stop everything and make them wait to check your insurance and if anybody there isn't "in network" simply walk out - maybe they'll get the message.
    - Dave H.
  • F
    Oak Street Medical
    This was the worst annual physical I have had in my 60 years of going to doctors. Dr. Lohff-Phillips had her agenda and did not care about my concerns. I emailed them 3 weeks prior to my physical asking for a referral to a specialist for a huge lump that suddenly appeared in my neck. They refused to make an apt for me at that time and said they would discuss it at my physical. They did not. She also refuses to order a Cologard test unless you agree to a colonoscopy if it comes back positive. And then she said my blood sugar was .1 away from diabetes "and we will just recheck that in three months and see how it is doing." I asked "no diet change, lifestyle changes or anything? I might be diabetic in three months if I don't change anything" and she said "you don't have to make any changes, we will recheck it at the end of the summer." Then when you get your office notes, they are not close to what you said and it includes things they never said like diet and exercise were discussed. Huh?? Must have been a silent conversation because nothing was said out loud. So I filled out a bad review and called and said I still wanted a referral to an endocrinologist or please tell my why you wont, and three days later I got a letter in the mail saying I was discharged from the practice. A phone call and follow up email to both the administrator and the CEO were never returned either. Really, really lousy doctors and even worse client customer service. I would avoid this place at all costs if you can.
    - NANCY Y.
  • F
    Oak Street Medical
    Some were mediocre and a couple were horrible. Mostly I felt like the three doctors I saw there really didn't know what they were doing. I have a separate girl parts doctor who listens and agreed when I relayed my stories. Valenzuela hurt me and was so rattled after not hearing me say I was in a lot of pain and his roughness shocked both of us when I reacted by flying off the table and hitting the wall in tears.... enough that he quickly misdiagnosed me and left the room after a 5 minute visit. I was charged for a full visit. He then forgot to phone in the prescription so I went to Urgent Care for correct diagnosis and prescription. Choose your doctor there carefully.
    - kris p.
  • A
    Oregon Medical Group
    We are very happy with our care from both of the above physicians and their nursing support staff. Wait time is almost non-existent. Communication is great. Follow up is good. Attention to details good. The nursing professionals are friendly and helpful. Everybody is obviously busy and working hard, but their attention is on you when it's your turn. Physicals are thorough. Our complaint with OMG is our resistance to changes that are probably coming everywhere. Upon check-in, you are given a little handheld device to answer all the usual questions about insurance, contacts, etc. Like it is just too hard for a person to ask those questions and update your file. Oh, and by golly, if you happen to have a credit card in your wallet, there is a place to swipe it so you can pay any outstanding (non-detailed) bill. I have a feeling that the next change will be a kiosk where you check yourself in. No human contact necessary. Some of the front office staff (definitely not all!!) act like they might rather be back office and I think a bit more training in hospitality could be in order.
    - Judy S.
  • C
    Oak Street Medical
    I called the next day to get another Dr. assigned to me for thyroid and adrenal care and was told Dr. Phillips had fired me. That was news to me, apparently I misunderstood that she meant if you're not a T4 thyroid patient then Oak Street Medical will not treat you. They lost a great and caring Doctor when Emond left, I was able to find another PCP who understood not all people respond well to Synthroid and she continued me on the medication that works for me. Dr. Phillips sadly works inside of a small box that Allopaths call the "gold standard" of care and if that is a failure for thyroid patients that don't fit her understanding of treatment.
    - Kem T.
  • F
    Andrew Gilchrist MD
    A friend of mine was struggling with depression, went to see Dr Gilcrest, and after gaining her trust, started being sexually inappropriate with her in texting and physically. She is too embarrassed to come out and say anything but wanted to warn others.
    - Amy H.
  • F
    Oak Street Medical
    I was a patient of Dr. Valenzuela, who I felt was a down to earth and straight forward physician. However, the support staff and the clinic policies are what makes this the WORST experience I have ever had with ANY medical professional clinic ever! I take an ADHD medication to treat hypersomnia, and per the clinic policies I was forced to sign a contract that made me feel like I was a drug addict. The staff is incompetent and does absolutely nothing to make you feel welcome, or heard as a patient. You are an inconvenience to them when you ask for help, and when it���s their mistake they will push it off on you as the patient. I stood up for myself and told them that I felt they did not provide any resemblance of customer service and that I have never felt that they listen to me as a patient. And because of that they sent me a letter saying they would no longer provide care to me because of my ���inappropriate treatment of the staff���. I never once cursed and I only raised my voice once I had been belittled over the phone. I had no intentions of EVER returning to that clinic, however the issue here is that I advocated for myself as a patient, which should be their job and they failed me, and then made me out to be the bad guy. If you want what is best for you and your family do NOT go to Oak St. Medical, or if you do, DO NOT allow them to bully you just because ���it���s your doctor���s office so they MUST know what they���re doing���
    - Leslie M.
  • A
    McKenzie Surgery Center
    wow. flawless and professional from beginning to end. Pre-op, business office, admission, surgery, post....all of it was detailed and professional. Every I was dotted, and every T was crossed...and I can see. They have this surgery down....their nurses are into it. professional and engaging. doctor great. billing perfect (unlike many in this town).
    - Judy S.
  • A
    Dr. Harry H. Park
    Was an icy day and I got a message that they we delayed and might have to reschedule. Turn out to be incorrect (they have fixed the problem that caused that). Got in a little later than planned but everything was taken care of.
    - Elmer T.
  • A
    Hunts, Dr. John H.
    dr hunts needed to excise cancerous cells on lower eye lid & reconstruct lid. there were 2 surgeries involved: 1 on the 9th of november & the next on the 23rd for final reconstruction, w/an office visit in between. dr hunts & his staff (nurses, anesthesiologists, attendants) are all very professional, dedicated & attentive. i never felt neglected & never felt like i was a bother to them. they were thorough w/their explanations & instructions, dedicated to patient's comfort & made a somewhat harrowing experience as pleasant as possible. i would most definitely recommend dr hunts to anyone needing his surgical expertise.
    - marie c.
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Medical Specialists in Eugene

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    A
  • AmeriPlan

    996 Hillcrest Dr S
    MACUNGIE, Pennsylvania