Jones Window & Door

A33 REVIEWS

Founded 2010 • Angie's List since July 2011

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Company Contact

65 Grimes St Ste D

Eugene, OR 97402

Description

We are a family-owned and operated business. We take care of every aspect of our business from sales and estimates to service, installation and distribution. A family tradition for over 30 years. Our website and detailed presentation provides potential customers with additional information to assist them in choosing the right window or door with the right features and glass performance. We offer the largest selection of vinyl windows and doors in the Willamette Valley market. Sample windows are available in our showroom and home shows for you to evaluate and compare. They are also readily available during our free in-home consultation. For example, we will show you low-emittance coating options (also known as Low-E) to demonstrate tints and darkness of glass, as well as grid options and lock choices. We pride ourselves in offering the most comprehensive presentation and detailed estimate. The vinyl window products we offer include a lifetime warranty and as a factory-authorized service dealer for many of these products, we can provide prompt assistance, if needed. To assure you the very best installation, suited specifically for your home, we back our workmanship with a lifetime warranty and all at a competitive price. Thank you for considering Jones Window & Door....

Verified Reviews

33 Total Reviews
Read reviews by category
Windows (33)Doors (10)Finished Carpentry and Woodworking (2)Screen repair (1)
Showing 1-10 of 33 reviews
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RATED

10/10/2017

Excellent service and went above and beyond to assist us with our project. We had an area near our patio door that we needed to replace our subflooring prior to them installing our new door. We did the work and then had the opening covered with plastic. I contacted Andrew Cantu to see if it might be possible to get the door installed a bit earlier then the rest of the windows. They were extremely ...

DESCRIPTION OF WORK
Jones Window and Doors came to our home to replace the original aluminum windows.

CATEGORY replacement windows, doors

COST $4,300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/07/2017

SERVICE PROVIDER RESPONSE

Thank you for trusting us in your home and with your dogs, who seem very entertained by us! We are thrilled to hear your enjoy your windows, and with perfect timing for this winter. We appreciate you taking the time to write us a review!! -Jones Window & Door
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RATED

10/08/2017

Andrew spent almost two hours with us, answering the numerous questions we had, giving us some advice, and sharing his expertise concerning the size and location of the windows. Then, Anthony and his team came about 8 weeks later to install our new windows, everything in two days (creating the new holes in the walls, installing and insulating the windows and adding the trim outside and inside), de...

DESCRIPTION OF WORK
We desperately needed more light in our house and decided to hire a local company to add 8 new windows.

CATEGORY replacement windows

COST $5,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/07/2017

SERVICE PROVIDER RESPONSE

Thank you so much for your kind words. It was a pleasure working with you guys and your little one. We enjoyed bringing light into your home! -Jones Window & Door
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RATED

04/28/2017

This company exceeded our expectations for professional craftsmanship, on time job completion, clean site operation, coordination with other service providers and beauty of window solution. Jones Window and Door was the low bid of three vendors for replacement of 21, forty plus year old fixed, slider windows and patio door. That helped persuade us to choose them, but because we had previously done...

DESCRIPTION OF WORK
Window replacement

CATEGORY replacement windows, woodworking, doors

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/28/2017

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RATED

09/16/2015

Every phase of this job was carried out with the utmost professionalism. The initial appointment to discuss the job was done in a very professional way. My desires were listened to and no high pressure sales pitch was made to try to sell the most expensive materials for the job. All potential problems were discussed and solutions proposed. This first visit stood out in contrast to visits from othe...

DESCRIPTION OF WORK
Jones Window and Door installed 5 custom fit, double glazed windows in my sun room.

CATEGORY replacement windows, doors

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/11/2015

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RATED

04/02/2015

By far the best experience of all home renovations we have been through. They are professional, polite and accommodating. We were provided detailed information on the Coeur d'Alene windows that were to be installed and on the installation process. Very happy with the quality of the windows. Installation was done mostly in a day and Anthony and Curtis did a fantastic job. There was a slight miscomm...

DESCRIPTION OF WORK
Replaced 7 windows, 2 patio doors.

CATEGORY replacement windows, doors

COST $5,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/26/2015

SERVICE PROVIDER RESPONSE

[member name removed]- We are happy to hear you had a great experience! Miscommunications can happen, but exceeding expectations is always our goal. Thank you for taking the time to leave such a kind review. Enjoy your windows and have a wonderful year! Warm Regards, R. Anthony Jones541-968-0412
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RATED

03/29/2015

We would definitely recommend Jones Window & Door,  if you are considering window replacement.  Andrew was very helpful with our selection process to replace 3 sliding glass doors and 12 windows.  We were very pleased with the estimate and paid that amount at the completion of the job.  Our installation team, Anthony and Curtis, have worked together for many years and are a great team.  They are p...

DESCRIPTION OF WORK
Windows and sliding glass doors replacement

CATEGORY replacement windows, doors

COST $6,700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/21/2015

SERVICE PROVIDER RESPONSE

(Remove Member Name)- I am pleased to hear of your experience! We try to provide the best selection of quality products. We definitely try to demonstrate our craftsmanship skills, and it means a lot to read your review. Please let us know if we can help with anything else. Have a wonderful year! R. Anthony Jones 541-968-0412
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RATED

12/30/2014

I found this experience to be much easier than I had anticipated.  I had estimates from several different companies and found Jones to be the best.   The fact that they have multiple companies to choose from for both the windows and the front door made it much easier to select what was best for my home from both a cost and aesthetic standpoint.  I opted for vinyl replacement windows and splurged o...

DESCRIPTION OF WORK
Replaced 14 windows; 2 patio doors and front entry way door

CATEGORY replacement windows, doors

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/18/2014

SERVICE PROVIDER RESPONSE

Hello, It was a pleasure working for you. You chose a great product and beautiful front door! Don't forget we will be back and need to take pictures during the day time! We look forward to seeing you soon. Happy New Year!! -Anthony Jones
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RATED

09/26/2014

I had very old single paned windows in my home and knew it was time to update.  I contacted Andrew at Jones Windows and he quickly came out to give me a quote.  I was very busy during that time and Andrew was able to accommodate my schedule, calling back when I needed him to.  He really went out of his way to help me through this process.   I finally decided to go with this company.  They were ver...

DESCRIPTION OF WORK
Replaced all Windows and Sliding Glass Doors.

CATEGORY replacement windows

COST $3,332

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/26/2014

SERVICE PROVIDER RESPONSE

[Member Name]- I will be sure to pass along this message to [Member Name]. We appreciate you choosing us for your window project. I do apologize for any extra time it took to receive your final invoice. We try our best to be prompt on all aspects. Please do not hesitate to call us for any future questions or projects. Thank you again. Warm Regards, -R. Anthony Jones JONES WINDOW & DOOR
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RATED

04/14/2014

The installation went much smoother than they said it would.  They did one window at a time so that there wouldn't be an open space at the end of the day.  They cleaned up the area after each window was put in. They were very courteous during the entire installation.  When we had questions the workers were quick to answer.  We were more than happy with the quality of the windows and door they inst...

DESCRIPTION OF WORK
They were prompt in arriving for our appointment for an estimate.  They demonstrated their window lines in easy to understand terms.  They made suggestions that helped  to make life easier for us as senior citizens.  They communicated with us every step of the way.    

CATEGORY replacement windows, doors

COST $8,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/27/2014

SERVICE PROVIDER RESPONSE

[Member Name Removed[- Thank you for such kind words! We look forward to seeing you again, for your bathroom window replacement. I hope you have a wonderful Easter weekend with your family! Warm Regards, -Anthony Jones
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RATED

04/02/2014

We were very pleased with them and they were great.  The guy that did the work was great.  The windows he recommended were really nice and really nice screen that we could see through.  The job that he did was outstanding.  They weren't the cheapest, but the quality was good and we could determine that.  The price was sufficient for the quality.  We used them in the church and we liked them so muc...

DESCRIPTION OF WORK
Jones Window & Door installed the windows and the screen.

CATEGORY screen repair, replacement windows

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/17/2013

SERVICE PROVIDER RESPONSE

[member name removed]- It was a pleasure to work for you again. We hope your tenants are enjoying their new windows! We look forward to seeing you for your other rental. Thank you and take care!

Services Offered

Installation and replacement of Windows & Doors.

Services Not Offered

Garage doors, New additions

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Emergency Service
No
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.