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Garage Door Repair And Installation reviews in Eugene

  • A
    American Overhead Door
    My garage door spring system came loose from header. This caused the spring system to be forced out the front of the garage door. I called American Overhead and Don said he would be at my house at 8:00 AM next day. I was so worried about how long it would take to fix and the cost. Don arrived on time. Assessed the damage, and repaired it in 30 minutes! I was astonished! In thirty minutes it was fixed and for very little cost! Don���t hesitate to call American Overhead Door if you have a problem with your garage door...a great company!
    - Jeff C.
  • A
    American Overhead Door
    Called at 8:00 am Arrived at 8:30 am Finished and departed for next job at 9:00 am Very Professional, Knew exactly what the trouble was, Had all the replacement parts, Did the work quickly & efficiently. I have already referred to others and would hire again.
    - lefty d.
  • A
    OVERHEAD DOOR
    He walked in and immediately spotted the problem and the cause (a broom had fallen and gotten caught in the cable). He fixed door quickly and the door has worked well ever since. We rearranged the stuff stored in the garage to avoid a repeat of the problem.
    - Bryan C.
  • A
    American Overhead Door
    Don, the owner and only employee responded to our call the day we called him, scheduled the appointment and arrived on time. He surveyed the problem, which was an old craftsman opener in which the gears had stripped and had a modern version of the old one with him to install. I agreed with the problem and the price for the new opener and his labor was reasonable. He replaced the old opener within an hour, lubed the tracks on both our doors and made recommendations on keeping the openers and tracks in good shape. He was very professional, identified quickly what to do to fix our problem and delivered as promised. The door is working very well now as well as our other one that has an overhead door company opener. I would use him again without hesitation. Great, timely service!
    - Ruth S.
  • F
    ZIP Garage Doors
    ZIP Garage doors has absolutely terrible service. It took them about an hour to even schedule an appointment to come service our door. The soonest they could come was about 7pm that evening. They didn't show up until 8:30. The technician brought his girlfriend along. It quickly became apparent that they had no idea what they were doing. He poked around and broke the garage door more by messing with the upper and lower limits of the garage door before he gave up by saying "I think you have a bad motor, try buying a new one," then leaving. The motor was (and still is) perfectly fine. The next day, a real garage door service came our and properly tensioned the cable that pulls up the door, and showed us how to set the limit switches ourselves. They did this free of charge, and will be getting out patronage in the future. ZIP garage door didn't know how to bill us, they lost our info and keep calling me. I think their receptionist is confused but won't admit it? She called me, said the name of another service, asked for my credit card info, then when I said no she asked if ZIP garage door had fixed our door. I said yes and she got angry and asked for the name of our business, then hung up. Complete incompetence and unprofessionalism. Save yourself the hassle and call literally anyone else.
    - Ben A.
  • A
    American Overhead Door
    Great. The timeline from order to installation was far superior to others companies, price was similar to a little less than some other quotes. Installation was great, quality door that looks just like what was ordered, no complaints.
    - Jim C.
  • A
    Stapleton Overhead Door
    Perfect.

    Andy is professional, personable, responsible.  We called on Thursday and made an appointment for Friday morning.  Andy had all the parts needed in his truck.  Each spring cost $55.  The service call to install them cost $90.  The price quoted over the telephone was exactly the price we paid.  Andy removed all used materials and cleaned up before he left.

    Highly recommended.
    - Howard B.
  • A
    American Overhead Door

    FOR AN 8 AM APPOINTMENT, DON SHOWED UP AT 8:00:00.  HE WAS FRIENDLY AND VERY PROFESSIONAL.  HE EXPLAINED ALL OPTIONS AND MADE SUGGESTIONS FOR A LOW-COST LONG-TERM FIX.   HE WAS DONE & GONE IN ABOUT ONE HOUR.

    I WOULD STRONGLY RECOMMEND AMERICAN OVERHEAD DOOR TO ANYONE WITH A GARAGE DOOR ISSUE.


    - Lawrence P.
  • A
    American Overhead Door
    I sent a message Friday night and received an immediate response. Don fixed the garage door Saturday morning at a very reasonable cost, and provided a detailed invoice via email. Besides fixing the actual problem (a bad switch), he included another half dozen maintenance items with the standard service charge. His straight "A" record is well deserved! 
    - Barry K.
  • A
    American Overhead Door
    He arrived 10 minutes early and diagnosed the problem in seconds.  In less than a half hour he repaired the door after explaining the reason for the problem.  He also performed routine lubrication to both doors and added handles to the back of each door at no cost.  I strongly recommend this company because of professionalism, speed and competence.
    - Sally M.
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Garage Door Repairs in Eugene

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