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Lawn Care reviews in Damascus

Real People ~ Real Reviews ~ Real Results

  • The work was done relatively well. However, it was only 90 to 95% completed. In their defense, I was afforded the opportunity to have someone come complete the work. Additionally, Luis was very nice about this matter within our email correspondence. However, the caveat was that I would have to tour my property with them and point out the neglected bits. As I've had this work successfully completed by others who did not require my assistance, I declined his kind offer. While I understand that most folks would have simply pointed out the remaining problem areas, I'm not most folks (as my wife can readily attest). This issue aside, they would have received an A-grade across the board.
    - David Z.
  • They did a great job, I would however like the to call so we could schedule regular service. They were very clean and very hard working. There was no loafing around or taking excessive breaks. They were very polite and very punctual.
    - Lucy R.
  • The first date we chose did not work out for me so I called and they were very nice about changing it to another date that was less than a week away.  They were very accommodating and pleasant on the phone.
    The team of two guys that came to do the job were running late due to two large road projects on the main roads to our place. They called ahead to let us know and came as soon as they could.  We had run into this same road projects before and understood.  They arrived with smiles and respectful comments about the late arrival,  Two nice young men worked hard to get our pile in there truck and it took most of the time allotted  and was a little more than the 2 square yards so we called it even.   My husband was so impressed that he gave them a tip to go have a late lunch.  He felt they were respectful, worked Very hard and did a really good job.
    - Susan H.
  • He is very busy and I had difficulty reaching him.  We used him more than one time.  But when he finally did respond, he got here on time and I was pleased with the work.  But in terms of availability, he is difficult to get a hold of.
  • Are yard has never looked better!  We love it.  They leave the yard, walk way and street in front of our house free of debris.  We have him maintain our yard every other week during this winter.  We didn't think our yard needed maintanence in the winter but boy did it.  I never thought I'd love my yard but I do not!
    - Tina R.
  • We purchased 2 Big Deal offers hoping that it would cover some yard debris cleanup of twigs and branches from fir trees.  We also wanted some pathways cleaned up, old bark removed and vinca trimmed.  Laura responded quickly and set up an appointment to see the job.  She showed up as scheduled.  She told us that there was more work than our $400 value (2 Big Deals) would cover.  She would not commit to how far the Big Deal offers would go on our job and said it would cost us $250 more.  We had included weed-eating a ditch and she said that alone was worth $100.  She said she would be cleaning up leaves under the plants and trimming vinca from the bases of some of the fir trees, which she said is healthier for them.  We set an appointment to do the work 2 weeks out.  In the meantime, we were able to weed-eat the ditch and cleaned up some of the debris that had been there when Laura gave the estimate.  I let her know beforehand what we had done, so she could plan accordingly.  When she showed up as scheduled, she had one helper.  She tried to contact someone else to help, as she had another job scheduled later in the day, but was unable to find help.  She and her helper worked hard and they were here for 5 1/2 hours.  She raked up the debris and did a great job making things look clean, but left the leaves under the plants.  Her helper got most of the vinca cleaned up and the pathways cleared so we can put down new bark.  For this she charged us an additional $230.  The place looked much better when she left than when she came.  Though she did not "ring" the trees as she had wanted to, she did offer to come back and do that, but we declined.  They were understaffed and lacked some equipment, which they asked to borrow from us, not a problem, and the job we wanted done, was done.  Though we would hire Laura again, we would definitely make sure that the details of what we are paying for be determined before the work is done, since we didn't feel we got $630 worth of value.  We chalk this up to lesson learned.
    - Terrell S.
  • They are real good. Their prices are reasonable. For this big of a lot there is not cheap way to go. If they miss something or you are not happy with it you just give them a call and they come right out, at no charge of course, and do it again. The people that they send out who do the spraying seem to be very knowledgable.
    - Janet O.
  • Phoned him and he answered the phone promptly.  Then  came out the next day to give us a bid!!  We appreciated that because we had called another service first and that company would not ever pick up the phone and then called us when we weren't home a couple days later.  Never could connect with that other company. The morning of the bid from Clean and Green, I got a phone call telling me that he was running about 15 minute late.  He was at our house in 15 minutes!I was told that if I bought a package on line through this site, that I could get a discount. (Which I did)!  He gave me a bid right on the spot and I drew out a map for him of exactly what I wanted done so that there would be agreement. We set up a time about a week and half out as we were going out of town.  He came out on the prearranged day and finished it in one day.  There was some extra bark dust so he spread it out free of charge.  Out yard looks like a park!!
    - connie h.
  • Don was prompt and courteous, and helped me pick out plants and trees that suited the colors and  variety I was looking for (and I don't know anything about plants!).  The crew arrived on schedule and completed all work on time (one day) and in a very professional manner.  I would definitely hire Don and SW Landscaping for future projects.  My backyard looks fabulous!
    - Patricia V.
  • I chose ABC after getting 5 estimates from different companies.  Tricia from ABC came to my property and she seemed to be able to visualize what I had in mind better than the others.  ABC's bid was lower than 3 of the estimates, higher than 1.  All seemed to go well at first, but then the problems started.  Tricia estimated there would be 2 terraces, but she measured incorrectly and it ended up that we needed 3.  This was not the problem--the problem was that the excavator had dug it out for 2.  They had to backfill in for the middle terrace, and they failed to pack it down.  This resulted in the middle terrace settling in several places within just a few weeks of placement of the walls.  When I complained, Tricia said they would fix it, but would never give me a plan on how they could do that without removing the wall and redoing it--and the project was already about $6000 over the original estimate to cover the cost of the additional terrace.  Further, the workers left a huge mess when they were through--including caving in the front sprinkler access box so that it was filled in with mud.  Tricia assured me that they would clean things up, but after sending a crew out 3-4 times, they still didn't get it done--despite me discussing with her a detailed list of what they needed to do.  By this time, I had lost confidence in ABC's ability to fix the terrace, and suspected that if I let them try to "fix" it, most likely the problem would get worse.  I ended up asking them not to come back and that I considered the job paid for with what I'd already paid--the pitfalls of paying up front.  At least I wasn't out the total amount, but I still paid $4000 more than the original estimate.   Fortunately, the walls appear to be holding up okay after our very rainy winter, but there is noticeable unevenness from the settling that occurred from their failure to pack the ground to support the extra wall.
    I rated them a "C" over all because at first things were good, and overall, I do have a nice terraced backyard--it's just that, as a professional, Tricia and ABC should have more accurately measured the site instead of "eyeballing" the height which resulted in miscalculating the number of retaining walls needed--plus the clean-up fiasco at the end.  Plus, I would have expected settling to occur over the years, not within days of the walls completion.  Maybe they are better painters than hardscapers...
    - Patricia V.
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Lawn Care Services in Damascus

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