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House Cleaning reviews in Corvallis

  • C
    Maid To Perfection
    Multiple issues with service and coordination. We scheduled our first (and only) cleaning a couple of weeks in advance. We received multiple confirmation emails with the correct day and time that we set. The day before we got another reminder; however, the time of the appointment had been changed. There was no note in the email of the changed time, it was simply a templated reminder. We also didn't receive a phone call asking if the time change would be fine. I outreached to the company, and they said that the cleaner could not make the time we scheduled. No appoligies simply if we can't do the new time then we need to reschedule. Kept the new appointment time. Lady still showed up late. Smelled strongly of cigaret smoke. Cleaned 2.5 baths in 1h 10m. This takes me ~3 hours and other cleaning services 2.5 man hours. She did not bring any brooms, mops, or supplies to clean the mirrors so did none of this. Forgot them she said. Multiple additional services listed on website that were to be done with the package we got were not completed. Cleaning was subpar and required me to redo baths and showers and other random things. Contacted company via email. Received message to call back. I returned call shortly thereafter but never heard back. A week later I emailed again. Received email response this time, and again there was no apology. Gave us info on where to send payment and said: "Instead of the $120 all that is due is $90, since the job was not fully done." In the end, poor cleaning, terrible communication, unreliable, and no desire for acknowledging issues they were having. These were the owners I was communicating with as well.
    - Kevin O.
  • D
    Maid To Perfection
    poorly! I realize there were scheduling due to the 4th of July holiday. However, they told me they could do both units on the original scheduled day. Their employee was over an hour late, and her cleaning was nowhere near thorough. Furthermore, it was 5: 30 pm the day of the appointment when they finally emailed to tell me they could not find anyone to do the 2nd unit. Their work and their communication we both unacceptable.
    - Karin K.
  • A
    Osiris Cleaning LLC
    Very pleased with the service provided by Tolgar's. They went the extra mile to make sure all was done to my complete satisfaction. Love the products they use (I don't do chemical cleaners or fragrances), their can-do attitude, and the quality of work they did for cleaning the home. They were also very accommodating of my schedule and preferences. Will definitely be using them again.
    - Kathleen M.
  • A
    the Other Woman
    Fabulous! Excellent! I can't say enough things about them. They have been cleaning for us for a while now and I would say meticulous attention to detail, very thorough and know the things that I don't, just fair honest, reputable and at the cost. They go above and beyond. They are very responsive to last minute and emergency calls as well.
    - Ann T.
  • A
    VS Restoration
    I contacted VS restorations on a monday and they were able to come clean my living room carpets the very next day. We had moved into our home 4 months prior to this and our 2 little boys had managed to make quite a few stains on the carpet. The carpet was spotless when VS was done. He was prompt and very professional. Will use them again for my carpet cleaning needs.
    - Rebecca D.
  • C
    Clean Endings LLC
    There were always water stains left on the kitchen floor  I could easily clean them myself so they were just going over things too quickly.  I felt that they were just doing a surface cleaning.  The 3 women team often changed so there was little continuity.  The women were very nice but the job was just not good.  Several times they left my sliding door unlocked when they left, and the last straw was when I came home and it was open and my indoor cats were roaming the yard.  The girls did not take responsibility for this (said they had locked the door) and I just couldn't use this service anymore.
    - Susan G.
  • C
    Clean Endings LLC
    I contacted Clean Endings in the Fall of 2013 about cleaning my house in Corvallis. I was given a quote for cleaning by a Lori, their Service Coordinator. We agreed on a price of $95 to clean my house every third week. After the first time cleaning with what I was told was a new crew, (3 ladies), I was disappointed in the quality of the cleaning job that was performed. Some of the tile floors, especially in the master bath were left dusty and not mopped. When I called to complain I was told a different crew would be cleaning my house from then on. After three weeks, a different cleaning crew came to my house along with a new Service Coordinator, Stephanie. We went over everything the cleaning crew ladies were going to do. There were three rooms that we requested be cleaned on a rotating basis to cut down on the cost - the dining room, an upstairs bedroom, and my wife's office which was also the nursery for our granddaughter. Each time they came they would clean one extra room which would be factored into the price. There would be a different room each time and I would inform the ladies which room I wanted cleaned. If i wanted more than that one room cleaned, it would be an extra $5 per room. Included in the original estimate by Stephanie was an upstairs guest bathroom which was not used on a regular basis. Stephanie said that the crew should at least clean the toilet bowl and wipe down the counter tops and sink each time. I also asked that they vacuum the floor and mop it every other time they came. Stephanie agreed.
    At first I was satisfied with the cleaning job performed by the crew, but it bothered me a little that they tried to be in and out in an hour or less. I live in a 2,300 sq. foot home and it seemed to me they could not do an proper cleaning job in just an hour. They usually spent between 70 and 90 minutes cleaning my home. Before they left, they would always ask if everything was ok. Several times I needed to point out some area they had missed cleaning or dusting which they went back and cleaned. When Stephanie would call the day before to remind me when the crew was coming, I would often tell her things I felt needed to be done. They would not dust our ceiling fans each time, they sometimes would dust but not mop our kitchen floor, they often forgot to dust window sills, they forgot to mop under our master bath cabinets on one occasion
    The last time the cleaning crew was here to clean they informed me that they were getting in trouble with their bosses for spending more than an hour cleaning my home. They also said they were told not to clean the upstairs hall bath, but only clean the toilet. I told the crew leader that this is not what we discussed and she said I would have to call the office and get it straightened out.
    Today I got a letter from Clean Endings stating that they were dropping me as a client. They said I had complained too much and they felt they could no longer serve my needs.
    My feeling is that the crew members for Clean Ending do a good job for the most part, but the Owner of the business, Nathan, is interested more in quantity than quality. He would rather his crew do a quick but less than thorough job of cleaning so they can do a lot of houses every day and make more money for the business. If you want a more thorough cleaning job on your home look elsewhere.
    - Damon B.
  • A
    veronicas house cleaning
    Nanci and Veronica are great. Grateful for Angie's List for helping us find them. We talked to two people before her who were simply unprofessional on the phone. Nanci is professional and very nice. The house is always spotless after they are here. Too bad our 2 boys don't leave it that way for long.

    - Matthew G.
  • A
    Clean Endings LLC
    I'm very happy with this service.  The group works in teams of two or three, and they usually complete the work in an hour and a half or less.  Every team that has been sent to my house has done a great job , and the team members are always cheerful and professional.
    In the few cases where breakage has occurred (I have lots of fragile pottery), the organization has taken immediate responsibility and has worked to provide repair or recompense.
    Laurie always calls the day in advance to let me know what time they expect to arrive, and they are always close to that time.  I have also been able to re-schedule whenever necessary.
    The cost of the monthly service was based on a visit to my house to make an estimate.
    - Becca L.
  • A
    veronicas house cleaning
    Amazing. Nanci and Valerie are awesome. My house was so clean. They come back in two weeks. Service, price, everything gets an A plus plus in my book. I highly recommend them. I am so happy and pleased with the work they did.
    - Stephanie K.
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Home Cleaning Services in Corvallis

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