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Health Care Facility reviews in Corvallis

  • A
    Fred Meyer
    The Wine Steward was very knowledgeable and helpful, knowing how to select the right wine for your dinner party. Also, Fred Meyer carries a wide variety of organic produce, as well as other organic staples.
    - Mindy W.
  • A
    Corvallis Clinic PC
    They have an urgent care clinic and it's wonderful. They have quite an extensive and diverse group of physicians and clinics. They're pretty much a full service clinic. The podiatrist was very personable and really very helpful. We go to Corvallis Clinic when we need to and the services as far as their availability I think is about as good as it gets. Their facility is easy to navigate and it's comfortable.
    - Arthur K.
  • D
    Fred Meyer
    I've been using the services of this Fred Meyer pharmacy for several years now and am finally switching pharmacies after a number of errors on their part and poor customer service. I believe most of the problems have to do with the small work area which leaves little room for workers to move around and less privacy for customers. In addition, it's poorly staffed, which means everyone is rushing around, trying to do two things at once (technicians and pharmacists), and at times they can be more than a bit grouchy. I somewhat understand the stress they're under, as I also work with the public, but I would never rudely treat a customer/patron. The staff also tends to blame whatever program or interface they use as providing them with misinformation or not enough information; this is certainly possible, but still doesn't explain all of the following, which happened to me as recently as a few days ago:
    - Was given someone else's prescription (the bottle was rubber banded to mine). I only caught this because I didn't recognize the shape or size of the pills. The technician/clerk hadn't bothered to double check. She did try to say it was mine after I said it wasn't, so I politely pointed out the name on the bottle and the medication. (So I now know that a certain person in town in taking Valtrex. Does someone out there know what I'm taking too?) She just nervously laughed, double checked the computer, matched the label to one of mine, "Oh yeah!" and offered some excuse. No apology. I did file a complaint w/ Fred Meyer online customer service and I received a phone call from the department's manager. I accepted her very kind apology and assertions that the pharmacy would do better, which is why I stayed on as a customer. But then...
    - A clerk/technician moved away from counter and was shouting out information about my prescription. When I responded to her, in my normal tone of voice, she yelled, "What?! *ugh* I can't hear you," as though it were my fault she was standing four feet away from me behind a glass/acrylic window.
    - Pharmacy sent prescription refill request to the wrong doctor. It took over a week, three phone calls and two in-person visits plus two phone call to my doctor's office, to figure out they sent it to the wrong physician (9/14/12 - 1-/1/12). The prescription had the correct doctor's info on it but they said it was the program they used. To be fair, I did use the online Fred Meyer refill option; however, I'm not sure why this would have been sent to a different doctor. It was one of my doctors, but not the one for the current the prescriptions. I even had the bottle for the original prescription w/ the correct doctor's name printed on it. There was no apology for the error, but I did get, "Well, you've had [the wrong doctor] prescribe it to you before." Not that I know of.
    Anyway, after that was corrected, I was told it would be ready the next morning. Since I didn't trust the information I was provided and since I had to leave on a trip the next day, had taken my last pill that morning (this was why I had originally ordered the medication more than 10 days earlier), I just paid for 10 pills ($233 charged). When I mentioned to the clerk I had a prescription discount card, she said, "I don't need it. We have our own." I asked her to please try to get the rest of the remaining pills filled and I'd call the next morning before I left. So I called and guess what? The prescription wasn't ready and I was told it needed prior authorization, which could take another several days to a week. I've since learned from another clerk that, apparently, the system/program/insurance company (?), only gives them one bit of information at a time: # of refills remaining or or refill renewal pending w/ doctor or prior authorization needed or prior authorization pending. Something like that. This means they can't know both that you need you need to wait a few more days before you can ask for a refill AND that the prescription will also need a prior authorization at the same time. I'm currently going through something similar to this again (as of 10/11/12).
    - I had a medication w/ one refill left, when I called in the refill I was told I had 0 remaining. I was absolutely certain I had one left, so I took in the bottle to show them the date of the most recent refill and that it still showed one refill reamining. They said that the date matched but that there had been an error with the initial prescription and they had printed more refills on it than were really available. They couldn't do anything more about that, I was told, except put in a new prescription request w/ my doctor. When I saw her next, I double-checked with my doctor and she agreed with me on # of refills. (I have to admit I couldn't help being a bit suspicious because this prescription was for a benzodiazepine. Did someone there refill it for themselves? Of course, I have no evidence for this, just a missing refill, so it probably was an error.)
    - They regularly run out of certain medications, such as oral contraceptives.
    - Whew, and finally! Just another nit-picky note: anyone can pick up a prescription for you if they know your name and birth date. Even the public library requires family members to have the card or account number, in addition to name and birth date, of the person they're picking up items for.
    - Maria-Isabel D.
  • C
    Good Samaritan Regional Medical Center
    My mon likes the service at Good Samaritan Regional Medical Center.  The center itself, is very nice.  I think though, some of the doctors are not cool.  My mom will continue to see the eye care providers at Good Samaritan.
    - Diane D.
  • A
    Benton Hospice Service
    They did a great job. They have over 5 different people care for her. One would read to her, bathe her, massage her, care for her and feed her. They would come at least once a day. They took really good care of her. My mother ended up passing away and I was amazed when the people from Benton Hospice followed up with me to make sure I was doing okay. They even sent me a packet to help me cope with the loss.
    - KATHLEEN S.
  • D
    Good Samaritan Regional Medical Ctr
    The Samaritian hospital provided the surgery room and after care resulting from weight loss surgery. The day of the surgery I was kept waiting from 9am in the morning until 3 pm that afternoon to be operated on. After the surgery I was placed in a very hot room which made me sick, although maintenance was called to bring up a fan, I was still dressed in tattered rags which exposed my breasts to the public as people walked by. I was left this way for a period of time until I was told by a nurse assistant I was exposed. On the second day I was to have an x-ray of the surgery area. I was kept waiting for eight hours. Later I found there was one doctor to view the x-ray film as all other doctors left for the weekend. When I asked the nurse���s assistant why it is taken so long, she replied that ���missing��� doctors and help disappears all the time and it was brought up in multiple meeting without any changes. When I was finally called down to the x-ray room, I was taken by a young male who ran me full speed down a few floors in order to get me x-rayed so the only doctor left can go home. I was scared the guy who was pushing me would crash and open up the surgery stitches where my stomach was removed. Another issue I have with Samaritan is the billing. I have experienced bills which show up before the insurance has a chance to pay. The billing department commonly makes mistakes in billing the consumer and checking the statement is advisable. I have friends who do not use the Samaritan because of over and double billing. Other issues such as bullying the patient by asking their name, date of birth each and every time someone greats you ( nurses, nurse assistant, admissions, blood, and etc) is very irritating when waiting for hours. When expressing frustrations, the staff will bully back.
    - Drema E.
  • F
    Rice's Pharmacy and Gifts
    I called the pharmacy and asked if they had a specific generic drug prescribed by my Dr. The pharmacist assured me they had the drug in stock. The bill seemed very high to me, but I didn't realize until after I investigated that the prescription I was given was generic and the pharmicist replaced it with a name brand without my concent and without informing me. My total bill for the substituted prescriptions was $175 instead of the $50 total it would have been if the phamacist would have been honest with me and given me the option to either have the generic ordered in or to go to another pharmacy. I really like frequenting small, local businesses, but I will NEVER shop at this store again, and I will warn my friends about them as well.
    - Julie G.
  • B
    Woelfle, Kerri
    OK.
    - David C.
  • A
    Regence Blue Cross Blue Shield
    I was impressed with the customer service agents -- very personable, called me back, listened well and answered my questions patiently.
    - Christina T.
  • D
    United Health Care
    They are slow and unresponsive. They are expensive and arbitrary.
    - niels n.
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Health Care Facilities in Corvallis

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    D
  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia