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Chimney Repair reviews in Clackamas

  • D
    Shamburg Heating LLC

    The chimney was cleaned and inspected and a new cap installed on top of chimney due to the fireplace leaking smoke into the house. Scott Shamburg stated it was a drafting issue and a new cap would probably fix it. Scott said if it didn't work he would reimburse me the price of the cap.

    When the fireplace was lit after install, the house filled with smoke. Scott stated it was the burn off from the fireplace not being used for so long. Scott then lit a match in front of the fireplace and blew it out to see if the fireplace was drafting. It did suck the match smoke up the chimney. He did it again, but filmed it this time on his I-Pad with me in it for the record. That was weird. The smoke never completely cleared out of the house, so we discussed installing a pellet stove insert instead of keeping the fireplace. Scott stated he had a used one if I was interested and that he would send me information about which stoves would fit and how much it would cost. I then asked Scott if I just wasted my money having a new cap installed if I went with a pellet stove insert instead. He proceeded to lie to me and stated and quot;no, it will help with the pellet stoveand quot;. He knew full well that the cap isn't used for a pellet stove insert. He installs them for a living. When I received the bid from Scott for a pellet stove insert, it was a high bid. So I went with Portland Fireplace Company. When they came out to measure and give me a bid, they informed me the new cap that Scott had installed, would get removed and isn't used for a pellet stove. I was mad, I straight out had asked Scott Shamburg if the new cap was needed if I went with a pellet stove. He clearly didn't want to loose the sale or thought he could pull the wool over my eyes. Scott lied and was going to let me eat all that money when he knew I was getting a pellet stove insert. No integrity, did he think I wouldn't find out?

    I contacted Shamburg Heating and left a message for Scott about the cap and wanting it removed and my money back. I got an email for his secretary Lisa stating Scott would reimburse me for the price of the cap, but not the labor. Lisa stated they would come out and remove the cap and install my old one. I received $270.32 back for the cap. Now, to add insult to injury, when Shamburg Heating removed the cap and put the old one back on, they never secure it down. It was just sitting loose upon the top of my chimney. Never bolted down. Coincidently, we had just been through some super high winds. That cap could have flown off and injured someone or damaged property. Once again, no integrity, poor work ethics. I do not trust Shamburg Heating.

    - Carol J.
  • A
    DGC Chimney Service

    I picked DGC because of their glowing reviews on Angie's List.  I was not disappointed.  They called a half an hour before the appointment to let me know they were on their way.  They installed the cap and then did the cleaning work from the inside.  They covered the area where they would be working. David Jr., who was working on the inside, kept me abreast of what was happening.  Their equipment did the job efficiently.  When they had finished and removed  their items, my room was clean.  They were personable and friendly and gave me advice on maintaining the clean fireplace they left me with.

    - Sandra F.
  • A
    Master Sweep
    The technician was very professional and honest. He explained to us exactly what the issue was and we were able to correct the issue ourselves. Master Sweep gave us a refund for our deposit as he knew we did not require a chimeny cleaning. How wonderful to have such an honest and helpful company service our home. I highly recomment Master Sweep for all chimney / fireplace repair needs!
    - mary s.
  • A
    Honest Construction And Deconstruction
    Mr. Acosta and his crew were very courteous and cleaned up after themselves. Also, I asked him to clean and treat another small outbuilding and gladly paid a little extra for his trouble which he did not ask for. I will ask him to bid on other projects I have going as well. Mr. Acosta was busy with other projects and had a little lag time getting there as he agreed but his good work ethic and attitude made it forgivable. Many people are in need of a roofer this time of year and I recommend this company.
    - Harlan G.
  • A
    Tip Top Chimney Sweep
    Fantastic. Tobias was on time, personable, professional and had a wealth of knowledge.
    - Jay C.
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Chimney Repair Services in Clackamas

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