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Pet Care & Health reviews in Tuttle

  • A
    She has treated our dog ever since we've been out here. We had a 4 1/2 year old Rat Terrier that we got when she was 3 months old. She developed cancer last year and we did everything we could to save her life, and it reached the point where we had to put her down. She told us that we would know when it was time. I called over there to make an appointment to bring her in to have her put to sleep. Janet, the receptionist is wonderful too. She said we could make it on a certain day and she said that Christy is not going to be there. She said there would be a visiting vet because Christy had something to do with her kids that particular day and in the next few days. She asked me if I would mind if it was the visiting vet and I said no, that would be okay. When we got over there, Christy was there and I said thought she was going to be doing something with her kids and she said she is, but when she saw that I was bringing Sumper in, since she has taken care of Sumper since she was a baby, she couldn't let somebody else do it. She said she will go with her kids after she takes care of Sumper. I thought that was so wonderful that she had to stay to take care of Sumper. She just really takes personal care of our babies. We went back after that. We got another dog and she fell in love with it. A couple of weeks ago, we went to out Fair Grounds when they had this adoption thing and got another puppy, and she has taken care of that one. She has just been good in taking care of our babies. They have always been wonderful. We have moved from Oklahoma City 17 years ago and we have used her for the whole 17 years.
    - Barbara J B.
  • C
    Things went ok. I like the vet, but sometimes the holistic approach is not what I am looking for. I asked how to help my dog stop peeing in the house, and she did some arm test using the vet tech and not even touching my dog. I think it was a load of crap and then charged me $25 for it. Doubt I go back. I will drive further for a different vet.
    - Mary L.
  • A
    He is a really nice guy. He is good with animals. I've had to take mine in a couple of times for things other than vaccinations. He is quick and to the point. Usually, you can get in pretty quickly. They are all nice ladies in the office. His wife works there sometimes, and she's great.
    - Dave H.
  • F

    In February, 2012, we ordered a bathing tub for pets for a grooming service.  In the magazine it stated that the tub would be ready in 8 to 10 weeks. So we expected to have the tub by the end of April, 2012 at the latest and had the room built and the plumber scheduled for the water for the tub. 
    Of course, Edemco received all of the money for the product up front and has been using the money for five months now without supplying any product to us. 
    The staff shows no interest in our loss of income or problems caused by them not supplying the product they promised in a timely manner. They company shows little interest in their customers or the fact they are so unreliable and will not stand up to their promises in their advertisements. I have little hope that they will stand behind their product if we ever receive it.
    We have called the company regularly since April asking when the tub would be available for use.  Each time we were told it would be a few weeks more. We were given a shipping date in June which was not met. Phone calls were normally not returned and only occasionally would the phone be answered at the company office.
    We called in early July and asked for a definite date to expect the tub since it was three months late.  We asked for an email or letter giving something in writing.  The company has not done this yet.  On July 10 when we called, we were told that the parts had arrived for the tub (that should have been completed in April) and they would start on it soon.
    This company advertises nationally and can be found in many books selling pet grooming equipment.  Our experiece has been that they are unreliable and no one should order anything that is required by their grooming service from them.  We have no idea about the quality of the product or when we will actually get the tub to start bathing animals.

    The company obviously is not concerned about getting bad reviews, since I doubt it will hurt their reputation.  We have still not received a response to the Angie's List review or repeated calls and emails to the company.

    Do not order anything from this company if you are in the grooming business. How they have remained in business this long is beyond my comprehension.
    - LARRY Y.
  • A
    We love them, we couldn't go out of town without them. We have used them for house and pet sitters 3 times now and the service has been outstanding. I have referred friends to them and would do so again in a heartbeat. Thanks Cris and Shawna!
    - LORI D.
  • A
    They were really personable.
    - Tim N.
  • C
    - Mary L.
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Pet Care Providers in Tuttle

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