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Pet Care & Health reviews in Tulsa

  • A
    Tip Top K9 Tulsa Dog Training
    Tip Top was excellent to work with for the people involved.... our foster dog, not so much. He turned out to be one of the very few who refused to go along with the program and their money back guarantee is real. I've watched them work with other dogs and was very impressed with the result and would have been glad to at least pay them for boarding and trying. It was a good experience for us and the dog has been sent on to someone in Colorado using another training method. We'll hope for the best with him.
    - Bruce B.
  • A
    Marina Animal Clinic
    Marina always works with us as much as possible when it comes to price. They have assisted with special food and medication, when they could. They are a walk in clinic, and really care about the animals, as well as getting to know the pet parents. I have recommended them, and do so here.
    - Jeffrey W.
  • A
    Tulsa Poop 911
    Thorough and meticulous. Price was for 5 dogs! Per visit. How Do you say thank you for somebody who cleans up your dogs mess twice week? I have five dogs, yes, five! Poop 911's technicians came and made my Midtown small yard look wonderful every week! I guess the only way I can truly say thank you is with a positive review. If this is not the job you enjoy doing, call poop 911 and speak to the wonderful lady who sends out the wonderful people to do the job nobody wants to do, but they do it the best. Thank you poop 911!
    - Lina K.
  • F
    Dazzle Dog Grooming Spa Inc
    TERRIBLE. I couldn't get them to pay attention to me when I was trying to give them some important information when I was first signing in. I couldn't even get eye contact or a greeting from Paul. I was told to bring the dog in by 2 p.m. The dog isn't mine. It belongs to some friends who are out of town and we have been watching the dog for them. This is MY first time EVER at the shop. I assumed (my fault) that they stayed open late because they take dogs so late. All of their info says that they ALWAYS ASK what time you want to pick up the dog. That DID NOT HAPPEN. I didn't not see any signs in the store regarding closing time. I went and looked back at a video that was posted showing Dazzle Dog and I don't see a single sign that says to pick up your dog by 6 or there is a $20 fee. I did see the hours open on the door when I reviewed the tape, but I did miss that when I came to get the dog. I called twice to see if the dog was finished yet. The second time I called around 3:40. I was told that he had not been started yet and that there were several dogs ahead of him, so it was going to be quite a while. I was also told not to call back again. They said strongly that THEY will call me when he is ready. I was trying to stay organized so that I could pick up the dog without having to change my schedule too much and so that the dog doesn't have to sit around scared and waiting to be picked up. I got a call from Kelly or some female, at 4:32 telling me that the dog was done. I wasn't told when they closed or that I needed to get him at any certain time. I told them I would be there as soon as I could. (Again, I'm not told to pick him up by 6) . I finished up my errands, which took longer than I expected and actually wasn't aware of what time it was or, again, when I needed to pick up the dog. I was driving to get the dog and went a different route then when I dropped him off. I ran into quite a bit of construction and re-routing which took a little bit more time. I'm still not even aware of what time it is. I get a call at 6:09 from Dazzle Dog. I'm about 2-3 blocks away. I see the name on the caller ID and answered right away and told her that I was on my way and would be there in just a couple minutes. I arrived less than two minutes later and the owner, Kelly, and the store manager, Paul, were furious. I had no idea what was going on. They let into me like two of the angriest people. They said that I clearly don't appreciate/value their time. I apologized profusely and told them that it was an honest mistake. I didn't know what time it was (That's my fault), but that doesn't matter when you don't have a time in mind that you have to pick up the dog. They tell me that it's an extra $20 for being late and continued to degrade me with rude comments. I told them, like I tried to tell them when I dropped off the dog, that I've never been to their shop before. They take out a card and shove it under my nose and say, "HERE! He's been here before." I told them, yes, but I HAVE NOT been there ever. I am watching the dog for friends and it is at their request to take him to this shop to have him groomed. Had Paul been even a tiny bit cordial or paying any attention, he would have heard me had me when I dropped him off and paid attention to me trying to explain the names on the sign-in sheet, then this wouldn't be an issue. Paul accused me of avoiding his call. They called the correct number when they called to tell me the dog was ready. Apparently Paul tried to called the owner's phone number, but guess what...they didn't answer. BECAUSE they aren't there. You found the number to call and tell me he was done, why would you call a different number to call and leave a voice mail for the owners? I can't wait for them to get home and listen to whatever nasty message you've probably left them on their voice mail. I���m told that ���Everyone knows that there is a late fee!��� Great, I���VE NEVER BEEN THERE AND WAS NOT TOLD THAT. I would NEVER intentionally or deliberately be late, in fact I would have called had I known I was supposed to be there at six and was running late. I���m a very reasonable and positive person. Had they not been so vicious and unprofessional, this all could have been avoided. I did not pay the $20 late fee, nor did I leave a tip. The tip part is partially because the groomer put down what a good girl the dog was. He���s an un-neutured male. Anyway, after reading many other reviews, I see that Dazzle Dog is OFTEN LATE getting the customers' animals done. Sometimes they haven't even started them until after 6 p.m. Tell me, don't YOU value the customer's time? Do you give the customer $20 off? It also appears that when you do make mistakes you offer a freebie or a discount for the next time. Then you have the nerve to get upset when that is brought up to you and so far have blamed the customer every time that you have burned or cut their dog. You say it's due to negligence from the dog owner. If you have an animal that you don't feel you can treat without hurting them, burning them, or cutting them, why don't you tell the customer that and let them decide if they want to pick up the pet with bloody paws or *****? You shouldn't take your anger out on the animals. You even asked one customer NOT to come back to your store after you mistakenly mixed up the instructions for two dogs. You shaved the wrong one. If you're going to have so many restrictions on the discount, free cut card or whatever you give the customer to try and make up for YOUR mistake, why bother at all? Give them the discount that day. They may not want to come back and see you after you've hurt their dog or screwed up a cut.
    - Linda G.
  • A
    Pooches LLC
    They are an all service pet company. The staff is super friendly and accommodating. I have used their boarding and use the day care a few times a week. My dog loves it and can't wait to go. He is about a year and a half.
    - Linda V.
  • A
    On punctuality, You bring them in on your time.I take them in about every 8 weeks. My dogs very neat, and they're the only one she likes and they do a fantastic job of grooming her. They obviously good because they're booked and can't get people in.
  • A
    River Trail Animal Hospital and Pet Lodge
    They're a little expensive but they're so good at what you do. They're always on time. They're just super punctual, they're always on time. incredibly knowledgeable. They go above and beyond to make your pet happy and healthy.
  • F
    We were told they would work our dog in and they put us in a room. I asked that they let the vet know he was in distress. An hour and a half later they came in and asked us to go find another veterinarian, they had regular appointments and couldn't be bothered with a walk in. I explained again, he was in pain and I didn't want to start over in line at another clinic. They said they were sorry and walked out of the room and never looked at the dog. If they were not going to see him they should have told us immediately. After finding another vet and another wait we had to have our dog put down due to congestive heart failure. There was no reason they couldn't look at him.
    - Ouida M.
  • D
    VCA Woodland South Animal Hospital
    Basicallly, my advice is: don't sign an estimate right there in the exam room, without first doing your own fact checking. I signed the estimate without scrutinizing it.. And, I wished I would have done my own research at home, first!!! Also, the vet & tech were very judgmental about whether I was a good pet owner or bad pet owner. I am mediocre pet owner. But at least I occasionally take her to the vet, rescued her from living on the streets, had her spayed, give her an indoor home, plenty of food & water & a clean litter box! I felt like I had committed child abuse by not having her vaccines current. They apologized for that later. I felt like at the time, the vet was punishing me financially. About the medical services and billing: I believe they did an unnecessary thryroid test for $250.00. Diagnostic tests were $600.00 total. We did a surgery based on the vet and the surgery scheduler saying there was an 80% chance the bladder stone could not be dissolved. The internet said there was about a 50/50 chance of a stone being the kind that could be dissolved. However, VCA did not do a urine test. It would have told us better what kind of stone it was before deciding on the surgery. I offered to let them keep her overnight to get the sample but they decided not to. The final stone analysis showed the stone could have been dissolved, so it is possible the surgery was not needed. Perhaps, it was justified, because of the stone's size, 5 mm. But, I really should have gotten a second opinion. Also the first analysis of the stone, surgery, was for a different cat, not mine! The outside lab did that, but VCA & the vet, didn't catch it. They did apologize & promptly emailed me the correct report. Dr. Lawrence did do a great job doing the surgery and gave me a very detailed and caring report after surgery. Before the surgery, I wished they had told me, what the after surgery care would involve, so I had more time to make arrangements. I ended up boarding her for 5 days, afterward. $200.00 I feel like the corporate owners may put too much pressure on VCA vets & surgery schedulers to bring in income. They are probably encouraging those staff members to exaggerate what is needed for the animals, so they can bill for tests and services that may not be completely necessary. If you take super good care of your pets, and are really rich, this is probably a good place for your pet.
    - Lisa M.
  • A
    Elm Creek Animal Hospital
    I use Elm Creek Veterinary, Dr. Jeff Owens.  I'd give them an A on everything.  I know all the vets and I wouldn't use others.  There are two vets that I highly recommend.  One is Elm Creek and there is one other provider.  Elm Creek is a great vet clinic. 
    - Kelly C.
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Pet Care Providers in Tulsa

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