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A few reviews for this pro…
DESCRIPTION OF WORK
They installed a 20x14 gunite pool with an 8x8 raised spa with spill over into pool and 400,000 BTU propane heater. They also installed a Paramount in-ground cleaning system and Pentair Easy Touch Automation System. My experience with Gunite Pools of Tulsa was incredibly disappointing and I would not recommend them. In fact, I would strongly encourage anyone looking for a pool contractor to look elsewhere and save yourself a lot of stress. They are beyond a doubt the most difficult contractor I have ever had the experience of working with and I've been a homeowner and business owner for 28 years. The only reason I didn't give them straight F's across the board is because I did end up with a working pool and spa after 6 months. Before hiring a pool contractor, I attempted to do my research and I obtained multiple bids for the pool project. I could not find any independent references on any of the review websites and I had difficulty even getting some companies to return my calls for bids. Gunite Pools of Tulsa was prompt in getting back to me with a bid and Steven even brought his construction foreman. Larry, with him to do the bid. Larry seemed very knowledgeable and I explained my frustrations with contractors not returning my calls and that my primary concern was finding someone who would deliver what they promised and be responsive. When we discussed the construction timeline, I told that it would take 6-8 weeks from the beginning of construction and that they would begin with a few weeks. I told them to not promise something they could not deliver, that they should focus on managing and meeting my expectations. My primary measure of satisfaction would be that they deliver what they promised. They indicated that getting the pool completed in 8 weeks should be no problem unless there were numerous weather delays and that they would make my pool a priority once it was started. They represented themselves as a company that was very consumer focused and strived for perfection (this was mentioned more than once) and that their clients were always happy because they go above and beyond.
Pool construction, spa constructions and hardscapes.
Pool maintenance/ cleaning