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Generator Repair reviews in Tulsa

  • A
    The Generator Guy
    Ed and his team were extremely professional and reliable in all interactions. They engineered a solution for whole-property backup power that included multiple buildings and required interaction with various city, county, and utility representatives. They took ownership of the process from the very start and made certain that everything went smoothly. One of the best experiences I have had with a equipment and service provider. I look forward to working with them again in the future.
    - Michael B.
  • A
    DNA Electrical Services Inc
    David and Chris arrived on time and got right to work.  They hung new ceiling fans where there was previously no power.  It was clear from the start how knowledgeable and friendly David and Chris are.  They also serviced my Kohler generator and added a few outdoor plugs.  They left my home cleaner then when they arrived!  The entire process was smooth from the scheduling to David giving me great tips on outdoor plug placement, lighting ideas as well as some money saving tips for outdoor lighting on our new patio.  This ranks as one of the best contractor experiences I have had as they were extremely respectful of my home and my time.   We have found ourselves a new electrician!
    - Steve E.
  • A
    Sooner State Generators,LLC
    Before I purchased my Kohler Generator from Sooner State Generators I did my homework first.  I investigated all of the major brands to see which one had the best customer satisfaction.  I checked "Consumer Affairs" website to see the comments left by others who had first hand experiences.  I wanted to know who offered the best price, warranty and service after the sale.  After reading up on the various brands and comparing them it was obvious Kohler was by far the best built, best backed generator on the market. They also offer the strongest warranty in the industry and that speaks volumes for me.   I'm confident my Kohler will work as designed for decades.  I'm equally confident that had I gone with a cheap generic unit like a Generac I would have experienced constant problems and additional expenses.
    As for Sooner State Generators, they were extremely professional and hospitable when I first contacted them.  They not only answered all of my questions but were also able to offer me a solution to another electrical issue I had with my home.  Sooner State Generators, LLC was the only dealer to offer a "Master Electrician" to the mix during our discussions.  He made us feel extremely comfortable with the entire installation as he had installed hundreds of standby generators over the past couple of years alone.  The same was true of the natural gas installation.  The plumber had over 400 installs to his credit in the past 5 years.  Needless to say I was comfortable I was dealing with an experienced, knowledgeable team that had the best product for my needs.
    The Sooner State team did my install on Christmas Eve and stayed onsite until well after dark to complete the job.  They didn't need to do this but they knew we had bad weather coming in over the weekend so they made sure I was taken care of.  I was more than impressed.
    In all, it was and exceptional experience working with Sooner State Generators and Kohler.  I have a unit I trust will take care of me and my family for years.  I have the peace of mind knowing I'm backed by Sooner State Generators and Kohler.  I would highly recommend both.
    Warm Regards,
    Steve Elias
    - Steve E.
  • A
    Airco Service Inc
    I wanted a whole house generator that would power everything on natural gas.  I had a good experience with Airco when they installed a whole house de-humidifier, so I called them again.  They were out here several times investigating what my power needs were and where we could place the generator.  The last time they came out there were four of them, all experts in their respective fields and all Airco employees.  I appreciated this level of planning a lot.  We settled on a 60 Kilovolt unit (which is  very large generator that could power a small business).  You also need a transfer switch to govern the power going to the house.  I settled on Kohler since the preponderance of the reviews I read lead me to believe that this company makes the highest quality generators.  They were also 5 decibels quieter than the competitors.  5 decibels is a lot... this is measured on a logarithmic scale so each 1 decibel is a factor of 10.  Anyway, at the installation, a team of Airco electricians arrived and several Airco plumbers arrived to deal with the natural gas requirements.  They contracted with a company that burrowed the cables underground from the generator pad 100 feet to the house.   Everyone from Airco was clean cut, polite, intelligent, and hard working.  This is the same experience I had when they have been out in the past.   I had some requests that were small modifications of the job as it was in progress.  Airco accommodated my requests and were very easy to work with.  The concrete pad was also contracted by an outside company.  My life time experience with concrete people is that the homeowner must be present and willing to supervise them; that is, if you want them to use an adequate amount of concrete and use rebar.  Rebar is really a basic necessity.  This concrete crew proved to be no exception to my lifes experience.  The pad was done correctly... everyone was willing to accommodate my needs.   When they were finished, they cleaned up the site... you wouldn't even know they were there.  Everything works well.  Airco then arranged with ONG to place a larger regulator at my house for the increased demand.  This was my second big project with Airco.  I really like this company... well run, excellent employees, honest, superior work product, and very competent.  The gentleman who is in charge of Airco's generators is very knowledgeable, and I must say, anyone who hires them to install a generator is in good hands with him.   I can't tell you how satisfied I am with this project and this thoughtful review is my way of saying thank you.
    - Dave T.
  • A
    The Generator Guy

    I called several companies to come and give me estimates to do the above work.  I had a hard time getting them to get estimates scheduled. They wanted to give me a  phone estimate for installing surge protector and service.  These  were all over the price spectrum. 

    EXCEPT Michael, with this company, said let tell just how many minutes it will take me to be there to give you an estimate.  Michael enjoys his job and sharing his knowledge of generators.  He has company and product pride!   He told me exactly what needed to be done and called his supervisor to discuss the costs.  He calculated the Angie's list discount and I decided right then that this young man deserved my business.  The price was fair and he was not trying to sell me more than what needed to be done.  He told me that my generator did not need a full service until December.  I just needed the surge protector and the oil levels were fine because the oil was clean. 

    Michael is a team player and he knew which of his team mates were the best for the jobs to be done for me.  The next day, he even came with the service technician, Tommy,  to assist.  They leveled up the sinking back end of the generator and performed the other jobs.  I was extremely pleased with the work that was done and how both men took the time to educate me on how to care for a generator.  They explained what to do in the event of a long term power outage and how to add more oil.  I was offered a very fair Angie's List discount on an annual generator service plan, which may be cancelled at any time.  Kudos to Michael, Tommy and the team of Generator Guys!  I highly recommend this company.


    - Tamara D.
  • A
    The Generator Guy
    The Generator Guy is excellent in every respect. Our generator stopped performing its routine self checks in late December 2014. Repeated attempts to have the generator repaired by the original company, with whom we also had a maintenance contract, were unsuccessful. A family member is seriously ill and on oxygen 24/7 so assurance of a constant power source is a necessity. We finally went to Angie's List to look for a company that might be willing to diagnose the problem and repair our generator. The Generator Guy was definitely the best choice. We left them a message, was contacted the next day by Michael, and a technician, Tommy, came out the next day. He arrived earlier than the originally scheduled time and stayed for more than 3-1/2 hours until everything was repaired and the generator was operating perfectly. Michael has since contacted us twice to follow up and make certain that service was completed as expected and that we are satisfied with their service. We are more than satisfied - we are delighted! Both Michael and Tommy are very courteous, polite, knowledgeable and extremely helpful. We could not possibly have asked for a better company to help us. We now have a maintenance contract with them. We cannot say enough good things about this company. We highly recommend them and look forward to working with them in the future.
    - Mary P.
  • A
    The Generator Guy
    Installation of generator went quickly and efficiently.  There was some scheduling confusion with the subcontractor used to hook up the gas line, so he had to come out the next day.  The workmen were all courteous and did a great job.  I was offered financing, but chose to pay with credit card, which ended up costing me 3% more than the estimate to cover the cost of using the credit card.  But that was explained at the time of the estimate.
    - Janice H.
  • A
    The Generator Guy
    Called EDK while getting estimates for a standby generator. I had done an enormous amount of research on all makes and settled on A GE 20kW home generator. The staff was professional, helpful and very knowledgeable. They walked me through the entire process and everything has worked flawlessly. Their estimate was spot on, the installation was neat and right where I wanted it. I would NOT hesitate to recommend EDK to anyone. Thanks Ed, Brian, Michael and Tatiana.
    - james a.
  • A
    PCES Electrical
    Ran and buried conduit and electrical lines to my home main power panel and separate electrical line to my Koi pond, poured concrete pad for generator, ran gas piping and arrange hook up of gas to generator and obtained all necessary permits and inspections,
    - Kim S.
  • A
    The Generator Guy
    It was a Generac generator and they were very good, it was EDK Power And Electric. The last service would have been November of last year. The approximate cost was about 9500 dollars. Overall the job was excellent, an 'A'. When there was one small item that didn't pass inspection, they came back, re-did it and did an excellent job so they were responsive. They are very professional, very clean and cleaned up after they finished their work. They were just professional, very professional. I would give them an 'A' across the board.
    - Tracy M.
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Generator Services in Tulsa

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