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Specialized Services reviews in Tulsa

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  • From the very moment that we met with the staff, Stan, Steve and Diney, we were treated like family. The facility was warm and cozy and we felt very comfortable. The funeral directors were very interested in the details that we wanted to incorporate to make the funeral ceremony meaningful to us. The video tribute they made for us was perfect! It had our favorite music with a montage of photographs that let each and every one of us feel the family connection. We utilized the family gathering room and hosted a small informal reception the night before the ceremony that allowed our friends and family to stop by and visit with us. It was a lovely way to see all the people that had touched our lives for so many years. I was very impressed with Stanleys Funeral Service and would highly recommend them to everyone. Thank you Stan, Steve and made a tough time in our lives a little less stressful.
    - Kim S.
  • Caring staff with excellent service.  The attention to detail was amazing.  Beautiful facility and the cost was reasonable.  Great dining room!  No plastic tables and folding chairs.  Very comforting.  Their chapel is gorgeous and acoustics were amazing.  They had a grand piano and an organ.  They showed a video on a large screen for us.  It was perfect!  I would highly recommend this funeral home to anyone!  I will never use anyone else!
    - Marcia M.
  • Not Well At All! They made excuse after excuse. The funeral was supposed to start 10:00AM. They stated that because the check would not clear until tomorrow, they could not perform the ceremony. They would not work with us at all. People took a work day off and drove thousands of miles to be at this funeral and Stanley Funeral Home did not cooperate with us at all.
    - Macena D.
  • The woman who helped us was rude and lacked professionalism in a major way. Having to deal with her in trying to get everything coordinated for my father’s burial was a negative experience. She made us feel as though we were bothering her. She had no compassion and made us feel worse about the situation. When she took us to show where the burial plots were she left us there to find our own way out of the cemetery.
    - Lisa W.
  • The people were wonderful, the facility's very nice. Cremation elsewhere is much less expensive, but we weren't in a state to shop around.
    My only real complaint is that the media equipment didn't work. The 15 minute photographic tribute to my husband's life was ruined by a sound system that was full of static, cutting out, etc.
    It was heartbreaking and something that can never be done over. The video was fine; we played it later. I was surprised that the funeral director never mentioned it.
    Since it couldn't be fixed, an apology would have been something. When I mentioned it to the receptionist later the next week, she pretended not to know anything was wrong. When I pressed her on it, she admitted that the funeral director was aware and would be looking into it.
    But seriously ... nothing? No phone call, no note ... nothing? Such a disappointment and it essentially ruined what would have been a beautiful service.
    This review is much lower than what it would have been had the only problem been the media equipment. It was the failure of staff to address the issue that made this a truly terrible experience.
    I ran a successful business for 12 years and it was successful because I was responsive to my customers. If people were unhappy, I took care of it. If we somehow screwed up, I would adjust the price. Moore's is a reputable funeral home in Tulsa. It's really surprising that this was such a bad experience.
    - Lynette S.
  • Miss Susan is wonderful! Our family loves her. This was the first time that my husband or I have really been away from our son for regular periods (2 years old) and with a doctorate in developmental psychology, I was pretty picky about who to place him with. Our son loves Miss Susan too and says "Yay!" in the mornings as he runs off to get his shoes yelling "Miss Susan's house! Friends! Yay!". The services are provided in her home with a small group of children (max of 7). She is the only provider, but does have a back up provider (normally her daughter-in-law) in case of illness, etc. She is licensed, nationally accredited, and very involved in child care advocacy and training. Hours are 7:30 am to 5:30 pm. The area is clean, the toys age appropriate and in good shape, and the activities engaging and creative. I feel the children get a good mix of structured activities and free play. She encourages outdoor activity and has plenty of large outdoor toys in the back yard (fenced) for them to use. She regularly has "theme" weeks as well where the children focus on a particular topic (e.g., butterflies, magnets) that are fun and educational. Monthly newsletters are sent home to the family with reminders and updates. TV programming is allowed but very limited and appropriate. She is caring for the children and is hands on, both with the kids themselves as well as everything that goes with it. For example, she doesn't hesitate to launder their clothes if needed rather than send them home dirty. She does have very specific expectations for the parents when it comes to when payment is due, pick up times, illness, etc., but not unreasonably so. My only "complaint" is that we pay every week of the year, including for holidays (which she takes most banker's holidays) and a 2 week vacation that she takes during the summer. But our "spot" could likely be filled by a whole list of other kiddos, so I pay without real complaint, knowing the care he receives when he's there is likely the best thing next to my own.
    - Stephanie G.
  • We have used Seeking Sitters since the very early days. We have used them full time and now on an as needed basis. Our boys love Seeking Sitters and the fun activities they bring. My kids are 6 and 8 and the things they do are always age appropriate. They do not just pop in a movie and spend the evening texting. They have gone swimming, fishing, made volcanoes, and countless other fun things that boys love. We love that they are screened and come prepared. On rare occasion we have had a sitter we were not thrilled with, but here is the key: They take care of the problem. In the years we have used them it is bound to happen that someone has an off day, but I trust the issue will be resolved- and no problem has ever led me to find another service. We can review the assigned sitter online so the boys know who they have coming- and they love it! Of course we have our favorites and we request them when possible. We can not imagine a world without Seeking Sitters. They are pricier than the "neighbor girl", but it is nice to not be scrambling for a sitter if we need a parents night out and we know the kids are having fun while in good hands.
    - AMY B.
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    - Phoebe M.
  • They were incredible. They were very compassionate, understanding, and professional. I would highly recommend them.
    - Lisa W.
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Personal And Family Services in Tulsa

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