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Interior Design reviews in Poteau

  • A

    It is beautiful! Many details were very tricky. They painted our shiny honey oak spindle stair rails black and our honey oak base boards and trim white. I wanted the living room and my daughter's bedroom painted dark gray. The bedroom looked great, but when I saw the dark gray on the living room walls, I panicked. I talked with them and decided to go a shade lighter gray for the living room. They mixed a gallon of extra white into the 3 gallons of gray and it turned out perfect. Sherri Pound is an expert at cutting a straight line between colors. Our dining room is navy blue with intricate white chair rail, trim and baseboards. She kept perfectly straight lines between the two colors. They were also very fair on the price. They cut 2 days pay off the price of a 16 day job because the paint didn't cover as well as they expected and they had to paint additional coats. They also said they will come back and fix any problems I find. There are a few places that need touched up and one place they missed cutting in and painting the trim (under the built-in desk in the kitchen). I haven't contacted them about it yet. So, if they happen not to do what they said, I will amend my recommendation. However, due to the fair and professional behavior I have seen so far, I will be shocked if that happens.

    Pounds Paint and Remodeling does the kind of work you always hope a contractor will do, but in reality, find it rarely happens. I highly recommend them for the quality of their work, fairness of their price, and their pleasant attitude throughout the job.

    - Deborah C.
  • F
    The painter crew showed up at the time we were told, and got to work promptly.  From the start, we noticed problems - faceplates for light switches and plug outlets were not removed, they tried to paint around them, with the result that many of the plates (fortunately cheap plastic ones which we intended to replace) had streaks of paint on them, and that you could tell on close inspection that the old color was visible under the plates.  Also, at one point one of the painters painted around the custom fitted blinds in the bedrooms, getting some paint on the tops of the blinds.  Additionally, when the trim was done, no taping was done at all.  When I asked Charles Lum, the business owner, about the above problems, he did remove plates, blinds, etc. but seemed surprised that we wanted the plates removed, and basically blamed his employee for not removing the blinds.  As far as taping to paint the trim, he claimed that good painters could freehand the trim, and get very little paint on floors,etc., which in fact they did, but after they left, there were places that had faint paint spots that had not been cleaned up.  I can't help but feel that would have been avoided had they taped.  The real red flag on this guy, and why I fired him after the interior, is that he tried to charge about $400 over the bid, claiming that doing the trim for the interior was not included in the original bid.  Aside from the fact that that kind of assertion seems totally ridiculous (I mean, who paints their interior and not the trim around windows, doors, and baseboard, which is all he did),  he knew we wanted the trim done when we picked out the interior colors, said nothing about changing the bid or the bid not including the trim, and then effectively tried to charge extra later without addressing this up front. He also tried to blame my wife, by saying that she had wanted the trim done (true), but never discussed any extra cost for this. I consider this type of behavior in contractors totally unacceptable.
    - Jeffrey S.
  • A
    Pounds paint, paper, remodeling did an excellent job.  I was very pleased with the work. She was able to raise the value of my property by $30,000.00
    - Zula C.
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Home Interior Contractors in Poteau

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