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Protection 1 Security Solutions

Founded 1988 • Angie's List since August 2006

C Rated | 12 Reviews

Description

Protection 1 provides local security alarm monitoring and 24 hour live customer service to thousands of homes and businesses throughout the Oklahoma City area and nearby cities...

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Verified Reviews

A few reviews for this pro…

D

RATED

04/07/2017

Let me start from how we got protection 1. They sent their amazing salesmen on a door to door tour of our neighborhood and in hindsight we should have realized that "all that glittered aint shiny". While the service was good and it was nice to have a camera inside the house and a call in box in case something happened, there were times when I would say "why did we switch again?"> The crappy part i...

DESCRIPTION OF WORK
Alarm service and monitoring

CATEGORY home security systems

F

RATED

09/30/2014

Initially, I didn't receive an appointment and was told they would call me back the following week and arrange one.  When it was well past the next week I began making calls to Protection 1 make sure we could get one before we took a week long vacation.  Ultimately, I wasn't able to get one until over two weeks later, well past our vacation plans.  During the call I found out that the password had...

DESCRIPTION OF WORK
We purchased a home that had an existing Protection 1 security system.  I wanted to upgrade the system to include the shop as well and contacted Protection 1 a couple days after we moved in.  The salesman was professional and eager to sign me up to a two year contract to upgrade the system ($689) as well as two years of monthly monitoring ($44.99).  At that time I picked the new password for the system.

CATEGORY home security systems

C

RATED

07/12/2013

My experience has not been great, really.  I broke all of my own rules when I switched over to them.  They were canvassing my neighborhood, and the sales person was very persuasive and very aggressive.   She seemed very knowledgeable and professional, and talked down any concerns that I had.  After I signed the contract with them, I just stopped and thought to myself, “What just happened?”  It’s a...

DESCRIPTION OF WORK
I signed up with them for a home security system.  I paid 500 something a year for the service, and signed up for a 58 month contract.

CATEGORY home security systems

F

RATED

07/10/2013

An 88 yr old woman was scammed by this company.

DESCRIPTION OF WORK
This company scammed an 88 yr old woman w/dementia into getting an alarm system when she already had one. As her daughter w/Power of Attorney I have been on the phone w/their national office trying to cancel this contract, get the name of the person who sold it to my mother. I faxed a letter of cancellation along w/my GDPoA.  I have now talked to six people and am getting nowhere in trying to find out who sold this system to my mother. I do intend to contact Adult Protective Services in Oklahoma to inform them of this scam.

CATEGORY home security systems

B

RATED

07/09/2013

We had an old style keypad and wanted to upgrade to a touchpad with zwave and the ability to moniter and activate over the internet. Our house is fully wired for security including motion sensors, alarms, and smoke detectors. I wanted the ability to add our detached shop wirelesly. I knew Honeywell made several touchpads that would work with our existing system and be able to be added to wirelesly...

DESCRIPTION OF WORK
Installed new keypad

CATEGORY home security systems

SERVICE PROVIDER RESPONSE

Hello, Thank you for taking the time to share your experience with Protection 1. We value your feedback and are very pleased to hear that we were able to resolve your concerns. If you ever have questions or need assistance, please call (877) 776-1911 or visit us at Protection1.com. We're here for you 24 hours a day, 365 days a year. Kind Regards, Stacie D. Protection 1

Services Offered

Free Home Security Quotes|Professional Home Security Installation|24 Hour Security Alarm Monitoring|24 Hour Live Customer Service(no automated phone systems)|US Based Customer Service|Home Alarm Systems|Home Automation Systems|Cellular Backup|Local Service and Maintenance Nationwide|Fire Detection|Flood Alarm Monitoring|Health Alarm Monitoring Systems|Wireless Security Alarm Systems

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
MasterCard, American Express, Discover, Visa
Senior Discount
15%
Emergency Service
No
Warranties
Yes