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Gordon's Service Experts

Founded 1945 • Angie's List since July 2006

B Rated | 104 Reviews

Description

Gordon’s Service Experts has been providing service to the Oklahoma City area since for over 70 years. Over the years we have teamed up with several companies to bring you better service, no matter where you are in the Oklahoma City area. We offer our customers our 100% Service Guarantee for 365 days in heating, air conditioning, air quality, and plumbing. Call Gordon’s Service Experts in Oklahoma City at 405-432-2197 now to schedule an HVAC repair service, routine maintenance or to set up an appointment for a free new system estimate....

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Verified Reviews

A few reviews for this pro…

F

RATED

01/06/2021

I used this company to get a brand new heat and air system about three years and it has been one thing after another. I am still dealing with things from their aftermath of getting my system put in. I have made numerous calls and always hear the I will check and speak to my manager and get back with you and never hear anything back. I spent 20 thousand dollars with them to have damaged things in m...

DESCRIPTION OF WORK
New heat and air system

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

As a valued customer, we appreciate your feedback and will work to make your overall experience favorable.
D

RATED

10/10/2019

No permits for work. How do you measure customer service and performance? In December 2018 we had a new HVAC unit installed. Everything seemed fine until we recently started adding an addition. Since Gordon's did the original install we called them for the duct work extension. $1,400 later we call the city to get an inspection and find out Gordon's did not pull a permit for the duct work. We also ...

DESCRIPTION OF WORK
Install new unit and add new duct work.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

[Member Name Removed], we regret that you have concerns and would like to gather more information. Please contact us at CustomerService@ServiceExperts.com with your full name on the account, address and phone number and we will follow up with you.
A

RATED

07/02/2019

It was excellent. Customer service, follow up and professionalism.

DESCRIPTION OF WORK
They replaced AC two years ago.

CATEGORY heating & air conditioning/hvac

C

RATED

09/23/2017

Actually, we had already said we weren't ever going to use them again, but they had such a deal on the air conditioning and heating.  The price was good.  My husband says that the problem he had with them was, a year after they installed it, they wanted to start replacing stuff on it.  The equipment is fine, so we're happy with the equipment; it's A.  It's really good.

DESCRIPTION OF WORK
We had an entire new heating and air system installed. 

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

We appreciate your business!
A

RATED

09/22/2017

Sometimes they are really really good. Sometimes, depending on the person, they are humans. I've been using them for a number o f years, about 14. They got bought out by service experts. They come out twice a year like clock work. I usually get about a two hour window.

DESCRIPTION OF WORK
They provided a furnace checkup.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

We have truly appreciated your business over the years and thank you for being such a loyal customer!

Services Offered

Residential & commercial air conditioning, indoor air quality, duct cleaning, heating, attic insulation, green solutions, HVAC installation, water heaters & plumbing.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
American Express, Check, MasterCard, Visa, Financing Available
Emergency Service
Yes
Warranties
No