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House Painting reviews in Newcastle

  • F
    Joel Guzman

    IT LOOKED LIKE JOEL DID A GREAT JOB,

      BUT AFTER ABOUT 6 MONTHS THE PAINT STARTED TO PEEL OFF. I CALLED JOEL AND SENT HIM SOME PICTURES. HE CAME OUT AND LOOKED AT THE DOORS. HE SAID THAT WATER WAS CAUSING THE PAINT TO PEEL OFF AND TO CALL THE GARAGE DOOR PEOPLE. I COULDN'T UNDERSTAND WHY HE WANTED ME CALL THEM. I CALLED THE GARAGE DOOR CO. AND WAS TOLD THAT THEY WERE NOT RESPONSIBLE FOR THE PAINT. THAT WAS THE PAINTERS RESPONSIBLE WHICH I KNEW THAT WAS WHAT THEY WERE GOING TO SAY. SO I CALLED THE PAINT REP.(TJ) HE CAME OUT AND TOOK A LOOK AT THE DOORS. HIS CONCLUSION WAS THAT THE PAINTER DID NOT SEAL THE TOP AND BOTTOM OF EACH PANEL SECTION OF THE DOORS.
       I CALLED JOEL (NO ANSWER) SO I LEFT HIM A MESSAGE ON HIS VOICE MAIL (NO RESPONSE) SO I TEXT HIM (STILL NO RESPONSE). 
      I HAVE TRIED TO CALL AND TEXT TJ, BUT SAME AS JOEL NO RESPONSE. 
      I CAN NOT UNDERSTAND A PERSON NOT RETURNING A PHONE CALL OR TEXT. IF YOU DON'T WANT TO TALK TO THE PERSON JUST TEXT THEM.
      MY CONCLUSION IS JOEL DOES NOT WANT TO DO THE RIGHT THING AND REPAINT THE DOORS PROPERLY.
      JOELS COMPANY IS ALSO KNOW AS:  PREFACTO PAINTING
    - TERRY T.
  • A
    Revive Renovations and Roofing
    Excellent service from beginning to end. Returned call promptly for estimate request. Honest and accurate in all scheduling of tasks and total cost.  No "surprises." Staff courteous, clean, and thorough in all task performance.  All work performed in a timely manner and within completion date that was promised.  The entire staff stayed busy without interrupting my daily routine.  Cleaned work area daily before departure.  Quality assurance and customer satisfaction was obvious from beginning to end.  I could not have asked for better service and better results.
    - Susan C.
  • A
    Revive Renovations and Roofing
    unknown
    - Lisa G.
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Exterior Painters in Newcastle

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