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Carpet Cleaning reviews in Newcastle

  • A
    Zerorez of Oklahoma City
    I purchased a ?Big Deal? from Zerorez to clean my carpets. They responded very quickly, (the next day), letting me know they could accommodate any of my requested dates. We set an appointment for a few days later in the afternoon. The day of our appointment, they phoned offering an earlier spot due to a reschedule or to keep our appointed time. This worked great for me, since I had I change in my schedule as well, so I decided to have them do it earlier, which was a big relief for me.
        
    The owner, Eric Wallace, arrived on time and met me with a warm smile. I was just outside my front door sweeping leaves, and interestingly, my dogs, who always bark at strangers, just acted like he was part of the family, and didn?t even make a sound and were at ease with him being here.  Eric looked over the rooms to be cleaned, explained the process and gave a clear overview. I requested some additional area rugs to be cleaned, he gave a very reasonable additional charge for those, we exchanged a few dog stories as he was setting up, and he started right to
    work.

    While he was working, I could tell he was very passionate about his work, he really cares about his customers, and for me, went above and beyond my expectations. He is very personable and has a pleasantly fun personality. My carpets look and feel wonderful. I have found a keeper! He has earned my future business and my referrals. No need to look any further, this is a great company!  Thank you for a pleasant, stress-free experience?very refreshing!     

    PS. On a side note, what?s up with Angie?s grading system (example of previous report) when all ?A's? are awarded in every category, how do you come up with a ?B? Overall??? Where did these guys go to school? I guess it's just "things that make you go Hummmm."
    - Stella C.
  • B
    Clean Carpet Solutions
    Very personable and did an very good job. Think the size of the job was perhaps a bit much for the smaller machine. Have usually rented a cleaner and done it myself, so not much experience with having someone else do it. Did a good job on stubborn spots.
    - Jo L.
  • D
    Anew Carpet Cleaning
    I didn't think it was getting clean as he was doing it. The stains that he cleaned were not very old and they all came back up after they went away. They were supposed to give me a refund but they never did. There was two people that came out and the foreman was never in the home he was always on the phone.
    - Rick W.
  • A
    Zerorez of Oklahoma City
    Our pipes froze and burst in the attic on a Saturday morning. We called Zerorez (after joining and consulting Angies List) and they agreed to come out after finishing their current job. Their tech called to give us 20 minutes warning that he was headed our way. He set up quickly and helped move furniture etc. The carpets look great and the price was excellent. Because he did not have to go far to reach us, he waived the Weekend/Emergency Service fee. Very professional and thorough!
    - Don S.
  • A
    Clean Carpet Solutions
    Prompt professional work. Definitely recommend!
    - Jo L.
  • A
    Clean Carpet Solutions
    I was very happy with their service.  They were friendly and professional.
    - Larry L.
  • B
    SLP Carpet Cleaning & More
    unknown
    - Frankie A.
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Carpet Cleaners in Newcastle

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