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Drain Pipe Installation reviews in Luther

  • B
    Hull Plumbing Inc.
    UPDATE AS OF 12:06 06/04/2020: I spoke with a manager, Jason. Jason took care of the issue and made things agreeable. Jason went above and beyond to make sure we were satisfied. I purchased a kitchen faucet from Amazon. I had Hayden from Hull Plumbing Inc. come out and give me an estimate for the job. He quoted me $185 and I agreed to the price. Hull does offer free estimates, which is not the norm. Hayden came out and had some difficulty installing the handle. He wanted to switch around the handle and faucet, which I did not agree to. He modified the handles water supply and made it work. As he finished up I noticed a leak under the sink. Hayden said it would cost $40 to change the trap and I approved. Once he left I noticed several issues. The plumber said to fix the trap it would be $40, but he charged $235, which is $50 more than the original estimate. I failed to notice the difference in pricing initially. The faucet and handle were not flush against the granite and the sink was leaking. I sent Hayden a text about the issues with the installation. I told Hayden that the installation guide did not show a clear plastic washer above the granite. We texted back and forth and I even sent him the picture in the installation guide! Even after seeing the installation guide, Hayden still felt like he was right. I called the next morning to speak to a manager. The manager, Jason, initially just said he can come out Monday (it was Saturday), but I told him it was unacceptable with a leaking drain. He agreed to send somebody out to repair the leak that day (Saturday) and to send the original Hayden to address the faucet on Monday. Robert came out Saturday and adjusted the work of Hayden and stopped the leak. On Monday, Hayden came out and loosened the faucet and handle. They lifted up the faucet and handle and cut the washers off so that they would be flush. Hayden never acknowledged that he did not follow the installation guide and ask me if this is the WAY I WANTED IT! I just wanted it installed correctly. Not to mention the fact that what he called extra washers may have been intended in another location or as spare parts needed to replace worn parts in the future. I have used Hull Plumbing several times recently and this is the first time I was not satisfied. I would have hoped that Hayden carefully looked at the installation guide and just admitted to the mistake.
    - Billy R.
  • A
    Giant Landscape LLC
    Blake Emerson with Giant Landscape provided all of the services we needed and did a wonderful job on our yard. We recently completed an extensive renovation on our 1960’s home, which included a large addition. The lot is large, with established trees, but also has some challenges with a mixture of sun, shade, previous plantings, drainage, etc. The yard was basically a clean slate, and we wanted a landscape company that offered full services ranging from design, irrigation, lawn, beds, hardscape, fence, and lighting. Blake worked with us during our renovation to plan out the design and answered questions about drainage and irrigation during our construction. It was very helpful to be able to plan ahead for the yard while contractors, plumbers, and electricians were here working. He listened to our ideas about the history of our trees and some plants that we wanted to keep, plus all the new plants we were interested in. Blake was always very responsive and answered all of our questions while giving us suggestions and options for some unique places in our yard. He is very knowledgeable about this region and what plants can grow in sun, shade, wet areas, etc. Blake and his crew made this a very positive experience and we have a beautiful yard to complement our new home.
    - PAUL B.
  • F
    AMERICAN IRRIGATION AND LANDSCAPING
    Worst experience ever...dealing with owner (Kingsley Sutch) akin to dealing with a used car salesman! Get EVERYTHING in writing (pricing, work schedule, design, communication schedule). Don't be surprised if the owner ask for money throughout the job, says he has ordered supplies and did not, then acts immature when you ask when he will be installing the (not yet ordered) supplies because you have other work that needs to happen when he is finished. Also, watch the worker crews as design is not communicated to them from their owner, so you will often have to stop them from doing work that is outside of the agreed upon design. In the end we had to request he stop any work and we paid him for work completed. Lastly, I will not be at all shocked if the owner post a witty little reply to this (i.e. used car salsemanese) review but I could literally go on for pages about the issues we endured trying to work with this company....caveat emptor!!!!
    - Robert J.
  • A
    Giant Landscape LLC
    Blake was very punctual and responsive. He had good ideas and was able to recommend what was best for us. Great experience with an honest and thorough company.
    - Nathan K.
  • A
    Giant Landscape LLC
    Excellent. We consulted with three landscaping companies. We consulted Giant Landscape last. My wife and I were both impressed by Blake Emerson. He was thoughtful as he assessed our problem and listened carefully to our concerns. He explained his proposal carefully and answered our questions. My wife and I were both relieved after visiting with Mr. Emerson. Hiring him was an easy choice. Blake emailed us a detailed proposal with graphics and price. The project took two days. The crew was very professional, helpful and polite. We're very pleased with the results.
    - Lawrence T.
  • A
    Giant Landscape LLC
    Amazing! A creative and concise plan was put together and it’s poured rain 4 times in the last week since it’s been installed. Works 100% perfectly and is diverting all water away from our property and down into the creek behind us. We can finally rest easy. Thank you!!
    - Erin Z.
  • A
    Oklahoma Irrigation & Advance Drainage Solutions
    They were here for three days and did a great job. May backyard was full of tree stumps and buried roots and the porch used to flood real bad. They managed to fix all except one giant stump of roots which I will stump grind at a later date. The yard looks totally transformed and looks great. They install a drain with an overflow pipe for drainage. It was a LOT of labor work on this one but they got it done.
    - Edward C.
  • A
    Rain Guard Inc
    They did a great job overall, and did exactly what we had asked them to do. We haven’t had any problems!
    - Marsha K.
  • A
    Hi-Tech Plumbing & Leak Detect Inc
    They showed up when they said they would, put a camera into the roof vent, located the exact location of the broken area of my sewer line.  Scheduled the repair the same week, they were in and out in about a day and a half!  They kept the work area clean, left me with next to no mess when it was all done!  No stress, no hassle!  It's been a year now, and everything is still working just fine!  Well done!
    - Lisa B.
  • A
    Hi-Tech Plumbing & Leak Detect Inc
    Overall, it went well.  First, we had trouble locating where the line came to the house so the technician had to call in the leak detector guy.  That required an extra day which is understandable.  The leak happened to be caused by an aging holly bush which had penetrated the copper tubing coming from the house.  Hi Tech removed the Holly and located the leaking line.  They cut the line back beyond the damaged copper, added a new fitting and connected the line to the water well.  They checked for leaks, covered the hole and smoothed the area around where the hole had been.  All in all, not a bad experience.  They are a little pricey but, very professional and good clean-up around the affected area.  Since I was working at the time, they dealt mostly with my wife.  They explained what they were doing and even helped her take pictures to document the repair process.  Again, we are pleased with the service and will call them again if we need their services.
    - William D.
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Drain Pipe Contractors in Luther

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