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Health Care Facility reviews in Jenks

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  • I needed to see an acupuncturist, but there were no In Network acupuncturists in my area. BCBS allowed me to make initial contact with two providers to see if they would provide the documentation to be approved "in network". There was a real problem in getting the needed paperwork from the providers. But Alma and Frank both made phone calls several times to the providers explaining the information and paperwork that was needed and why and worked with them to get the information entered into the system so I could make an appointment so it would be covered. Best of all, whenever Alma or Frank have said they would call me back to let me know the status of whatever the issue was, they actually did call me back. So rare these days to find that kind of customer service. Definitely am impressed by BCBS's CSRs.
    - Beverly L.
  • There were only 3 people in the waiting room when I arrived. The receptionist was friendly and helpful. I waited about 20 minutes in the waiting room before being called to a room. The nurse was nice and sensitive to my inability to speak. The doctor came in about 5 minutes after the nurse left. He was very down to earth and did not make me speak since I was unable. He was compassionate and eager to cure my ailments. He was much more friendly than most doctors.
    - Jenni H.
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Health Care Facilities in Jenks

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