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Home Builder reviews in Duncan

  • F
    Phoenix Restoration Services

    The service was AWFUL!!!! They were supposed to meet me at a predetermined location to follow me to my home, since it is hard to find. First, they were an hour late before I had to call them. After explaining they took a wrong turn, I proceeded to wait another hour. I called again only to hear that they were headed back to the office and couldn't meet me because they forgot to get the gas card. I agreed to meet the following day at noon. After 45 minutes PAST the arranged time, I tried to contact them. I had to call 3 different people over a timespan of 30 minutes before I finally got ahold of anyone. They informed me they would be late because they thought they had to be there at 2 and had to send another guy out.  I decided to wait but when 2 rolled around, I called only to find out that he wouldn't be there until 5 because no one told him. My whole day was wasted waiting for these guys to show up!! When the technician finally showed up, he followed me to my house and I showed him the damage. He was going to set a dehumidifier up. I asked him to lock the doors because I was not going to be staying home and would be staying at a friends out of town because I had to shut off the power in the house. I reiterated this 3 times if not more.  He called a little while later to inform me he had just left and had everything set up. When I asked if he locked up, he said no, he forgot. I decided not to stress and figured since I live "in the country" that I wouldn't worry about the doors not being locked. This was on Saturday. I went out Tuesday to grab a few things and the door was WIDE OPEN. He not only didn't lock it, he didn't shut the door. A stray dog got into my house and peed in two rooms on my brand new carpet. I called the company back to tell them he didn't lock the door. My computer had been knocked off the table and my carpet will now need to be replaced again. The gentleman told me he was the manager and would be handling it from here on out.

    A few days pass and I get my electricity turned on. I noticed that the dehumidifier is leaking on my pretty wood floors that I had just redone. When I call the "manager" I am told there is a kink and that's all it is. I did not find a kink. I called several times over the course of two weeks to tell him that it was still leaking and someone needed to come fix it. I finally had to resort to unplugging the thing because of all of the water leaking from it. Now, thanks to the leak, I have this groove running the length of my floor.

    They were supposed to sent me information on the electrician to my insurance company so I could get it covered. After multiple times of telling him about it, it NEVER GOT DONE. I get to pay out of pocket for an electrician. After multiple times of trying to get the quote done, it took 2 months before he even sent me a draft. I could not get ahold of the "manager" anymore.

    I, of course, got fed up and called and demanded to speak to someone else. I was told I was speaking to the location manager and he would try to resolve it.

    In a nutshell, it is 6 months later and I still do not have my keys for my house, have a bill from them for 250.00 that was originally 1200.00 (even though nothing was done whatsoever), and a house repair bill for their damage of  roughly 2500.00.

    Phoenix Restoration is unprofessional, expensive, poor quality, and did not hold up to any of the contractual obligations we had discussed to begin with. I rate them a Z because that's how poor my experience was with them.

    - Kayla A.
  • A
    S & L Builders
    Found leak in flashing between patio roof and house roof. Patio fascia was completely rotted. Water damage to ceiling. We were buying the house and the seller paid for the work. The contractor said the tar roof was just going to eventually cause the same problem talked seller into upgrading to metal roof on patio. When repairing the ceiling he said the old popcorn was nearly impossible to match to current popcorn on the market so he updated to a broque finish at no charge. Also replaced the fascia with rough 2x6 boards and matched paint. The work looks so beautiful and he worked us in because this happened right before closing and the FHA appraiser had to reinspect and sign off of the work. If we didn't close on time we would have to pay extra for an interest rate lock extension. So he worked nights to get it all done! Also, he found a couple shingles that were a concern, so he replaced them at no charge!! I know the seller paid for it all, but when we remodel, they are our first call!!
    - Laramy M.
  • A
    Lou is the owner, and we use them for everything we do.  He is currently finishing a building for us. We are opening a new business,  a teen dance club.  We plan to use L&S this summer because we are going to add an addition to our home. We are very pleased with the services he provides.
    - Donald W.
  • A
    S & L Builders
    Very pleased. Professional all the way
    - Jeff B.
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Home Builders in Duncan

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