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Wedding Planning reviews in Bixby

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  • The limo arrived promptly at the scheduled time and included the wedding package details. They indicated the Hummer would hold 20 people; we had a total of 16 in the limo. The limo left the church about 3:15 or so with the wedding party to go to a nearby park for pictures. This was Memorial weekend which was pretty humid but temps were only in the 90's. Several in the bridal party, including the bride; who was in a strapless dress got very hot and couldn't get cool in the limo at all. They brought this to the attention of the driver who told them the air conditioning was on full force. Once they heard that, then they were done riding and being hot and wanted to be dropped off early at the reception hall - once they were at the hall, they cooled off just fine. When I wrote to the Galaxy limo representative and told her, the following is the response that I got:
    "The only thing we can think is that in the heat of the day and if the passengers were all in dresses and tuxes, maybe they just couldn't get cooled off.  We have had no complaints about the air until now.  The driver said after the first mention of the air nothing else was ever said except they wanted to go on back, one needed to rest and they cut the trip early.  We could offer you a $50 refund or give you a two hour gift certificate to use Sunday-Thursday in a 10 Passenger Limousine to make up for your dissapointment." 
    We chose the $50 refund, which has still not showed up on our credit card. And then upon checking Angie's list, I found another complaint from last year about the exact same vehicle and same problem for their bridal party! It seems to me that if you offer a bridal party package in Oklahoma, that your limo needs to be cooled properly. Some of our party toward the front were okay but the bride and groom sat in the far back bench seat (that had the most room) and could not get cool. The bride even tried to find a vent to move closer to but that didn't seem to help much either.
    - Bruce A.
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Wedding Planners in Bixby

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  • HCB Travel

    600 Bayou Gardens Dr
    Greater New Orleans Area, LA