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Moving reviews in Bethany

  • A
    I had everything boxed up and 2 guys showed up to my house and loaded everything in about an hour and dropped everything off in about an hour. They were punctual, friendly and professional. I would definitely use them again.
      

    - Matt H.
  • A
    It went great.  We were the 2nd move of the day, and the two guys that were sent, arrived when they said they would.  They were both very hard workers and made sure that the furniture was covered as not to damage.   It was a smaller move, so it took about 2 1/2 to 3 hours.  Will definitely use this company in the future. 
    - James P.
  • A
    Movers were delayed in arriving but kept me informed as to their time of arrival.  Very polite and helpful.  They helped my husband with a stuck pipe even though they didn't have to.  Well pleased with work performed.
    - Brenda G.
  • B
    They promised three men and only sent two. Since there was only two of them it took longer that it would of with three men to load and unload. They did wrap everything but broke off a leg of a TV console. The moved us 20 miniatures away and charged us $500.
    - Cindy W.
  • F
    Oh my! It has been almost a month and reliving it now brings the anger up all over again. This was the move from H***! My elderly mother sold her house in eastern Oklahoma and asked for some mover recommendations. I was a member on Angie's List so gave her 3 mover's names that had good ratings and Randy Franklin of Apple Movers was the one she chose. Since my mother lived 200 miles away everything was done over the phone which was a HUGE mistake. As a professional he should have had a written contract. I think he took advantage of my mother because she was a vulnerable and elderly widow. She and I both talked with him on the phone about the size of the house and the extra items that would need special care (expensive piano and grandfather clock). He and his wife assured us that they were equipped to move these special items with the utmost care and had experience taking apart the grandfather clock to move it safely. More than twice it was confirmed that they would be sending a big enough moving truck and would be able to move the special items. On the day of the move two young guys (about 18-20 years old) showed up in a 27-foot truck. Scarcely large enough to move all of her items. In addition neither had any experience in dismantling and moving a grandfather clock. When they first arrived they informed my mom they couldn't take everything. The new owners were moving in soon and she didn't have a choice but to move everything that day. She was so traumatized and was in tears. The poor boys didn't have any idea what to do. They were sweet and hard working but just didn't have any direction. My mom finally got in touch with Randy Franklin and he actually yelled at her! At first he told her there was nothing he could do. Later he called back and said he could come back in 3 weeks and bring the rest of the items. My mom had no choice but to put the remaining items in storage that day and then leave immediately to come to Yukon to be ready to close on the house there the next morning. She was so distraught over the whole thing that she couldn't concentrate to drive the whole way and had to stop halfway to Yukon, in Checotah, and spend the night in a dirty motel. She made it to Yukon the next morning in time for closing and spoke to Randy on the phone again while having breakfast with my sister. The arrangement was that they were to hold her items in the moving truck until after closing later that morning and then meet her at the new house. He called to say  in a very loud voice that they were bringing her items to the house right then and if she didn't meet them there they would put her items in storage and charge her $100 per HOUR! My sister grabbed the phone and told him to stop yelling at her and tried to calm him down. Randy hung up the phone on her! My mother had the phone number of one of the young guys that moved her items and appealed to him to not take her things to storage. After all, she wouldn't even have the keys until after closing. He was compassionate and said he would wait and he and the other young guy honored their word and waited for her to arrive. My mom's new house has a recessed living room and she had forgotten it and stepped off of it and twisted her ankle, spraining it and tearing some ligaments. She was in great pain while they were unpacking the moving truck. They forced her to sign something saying everything had arrived in good shape. Well, in the weeks it has taken us to unpack her items (and we are still working on it), we have found several items that were broken or chipped. My mom wanted nothing else to do with Randy so she had someone else bring the rest of her belongings from her old home at her own expense. She has sense tried to contact Randy and he will not answer her calls, texts or letters. She wanted to give him a chance to salvage his reputation but I guess he doesn't care. She has since filed a complaint with the Better Business Bureau. Please do not hire Randy Franklin. He may have been a good mover in the past but something has happened to him. He is rude, unprofessional and dishonest. My mother contacted him in order to get an apology and a partial refund so she could move the things that he didn't move. He never even responded to her pleas for help. Randy, there is a special place in the afterlife for people who take advantage of the old, vulnerable and helpless.
    - Cara L.
  • A
    The two young men arrived a bit late for their scheduled appointment, but called first to let me know where they were and precisely when they would arrive.  I was more than pleased with their attentiveness to detail.  They carefully wrapped the piano, disassembling vulnerable parts and wrapped them individually.  Although the move was a very short distance away, the piano was secured as if it were being moved across country.  They were courteous and professional and would give them an exemplary recommendation.
    - Steve W.
  • A
    The two gentlemen who performed the move were on time and prepared for the work. The office was broken down and packed in under an hour, then set back up in similar time. Everything made the trip intact and the movers took care not to scuff the walls. Very professional; I will certainly use them again.
    - Scott T.
  • A
    This move went great. Would definitely use you move me for everyone of my moves.
    - konner b.
  • A
    This move was the best move ever. Love these guys
    - konner b.
  • A
    Great Thanks to Anthony, Dakota and Travis. True pros!!
    - Craig B.
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Moving Companies in Bethany

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