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Lawn Mower Repair reviews in Youngstown

Real People ~ Real Reviews ~ Real Results

  • When the mower was returned to me, I checked all fluid levels before using it.  They had failed to add transmission fluid.  I have never done business with them since.  The questionairre asked for approximate date of service...it was actually near 2000 this service was performed, but this year was not among those listed.
    - Tona M.
  • During every phase of the repair, employees were rude, unfriendly, unappreciative, unresponsive, and most importantly unable to fix what I paid an excessive amount of money for.  Here's how my experience went:
     - Loaded broken lawn mower into truck and drove to Agnew Lawn and Garden.  There was one person behind a counter and one customer ahead of me.  Even though it was obvious I was there for a repair, the man at the counter waited until he completed waiting on someone else to tell me I had to go to the 'other' counter for repair?  Really?  The other counter where there is no employee?  Oh wait, there she is in the back on a personal phone call!  
     - Go over to 'Service' counter where rude lady reluctantly ended her phone call after a few minutes, finally came and asked what I wanted.  Upon informing rude woman who should have retired decades ago that I had brought my mower for repair, she gleamed for the only time as she informed me it would be two weeks.  Really?  to fix a lawn mower?  As I am relatively new to Boardman, I knew of no other place to get mower repaired, so I reluctantly left my $20 deposit and a pointing finger on where I needed to drop off my mower.  Was there ever a thank you?  Not in this place!
     - Dropped mower off in back garage where an older gentleman who, admittedly was amiable enough, stashed my mower amongst the other unfortunates that had already previously done the same.
     - 14 days later I rec'd a call that the repair would be $110 and did I want them to move forward with it?  As I gazed out on the cattle grazing on what used to be my lawn, I pondered my choices and agreed to let them do the work.  Did I hear a thank you here?  Nope, not in this place.  I asked if it would be ready the next day, which would have made it available before the weekend and only received a smart a** response that if no one called me it wouldn't be ready.  Hmmm.
     - 3 days later I rec'd a call that the mower - which incidentally is barely worth $110 - was ready to be picked up.  Drove over and rude lady 1 was talking to rude lady 2, only half paying attention to the transaction of taking the balance of my $110.  What's that?  Did I hear a thank you for my business?  Not in this place.
     - Went in back and had to help load mower into my truck.  Surely now I'd get a thanks for your business?!  Nope, NEVER happened.
     - Got home and started mower right away.  Ran perfectly for about 6 minutes and then died.  again, and again, and again, until it would start no more.
    This is easily the worst service I have received anywhere in this town where bad service is just an accepted way of life.  There ARE other places to get mower repair and I can't imagine any of them could be worse than Agnew Lawn and Garden.  Do yourself a favor and don't find out the hard way like I did.


    - Robert M.
  • unknown
    - Martha W.
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Lawn Mower Repair Shops in Youngstown

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