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Optometry reviews in Yellow Springs

  • D

    An ordeal over three months.  They said it would take two weeks.  Two became three, then two days short of four weeks.

    The progressive lenses were fine, but the reading glasses were defective on the edges.

    So I asked them to use the same RX for the progressive lenses and instead turn the reading glasses into sunglasses.

    After two weeks, the progressive lenses were still fine, but the frames were just too heavy, and something in its material was irritating the skin on my nose.  Had to return them for different frames.

    After two weeks, they then told me that the frames broke when they attempted to attach the lenses.  And apparently even though they advertised having more frames than anyone, they couldn't manage to hunt down similar frames.  Back to selecting another one.

    Got the sunglasses and discovered after I left the store that they didn't apply the reflective coating for which I already paid.

    Eventually it all got straightened out... but it took a good two months.

    I'll say this:  the Stanton staffers were very helpful and friendly.  But after a while, my frequent visits there made me feel like Norm in CHEERS.  The office atmosphere was fine, but wherever they take their glasses to be done.... disaster.

    - Jim W.
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Optometrists in Yellow Springs

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