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Carpet Cleaning reviews in Xenia

  • B
    Byrge Carpet Cleaning LLC
    That was fine, it was clean carpet.  They were here shortly after I purchased it around August  28th, 2015.  I know I added the, actually I added the couch and love seat too so I paid more than just the deal.  I guess the reason I'm going mostly with B is how wet it was for so long after.  I'm pretty sure they were on time.  I don't recall anything negative besides like the wet, the real wet and he did say he'd come back out and dry them but I just didn't have time to be home to have them come out.  Truthfully I don't know if I would use any of the carpet because I have a steam cleaner so I think I would do it myself.  I hate to say know because I know I probably wouldn't use any of them.  I guess I would use them again, I would just be more clear about the water/wet part.  On the carpet and the non carpeted floors. 
    - Kristen K.
  • A
    Master Craft Carpet Cleaning
    We requested an estimate to stretch and clean all the carpet in a condo we had recently purchased. Their office called the day of the estimate to verify a time that they would arrive for the estimate. They arrived as promised and the estimate. We schedule a time convenient for our schedule. The office called to verify the date and time of the cleaning the day before the service. The two gentlemen, Mark and Mark, who performed the service called the day of the service and said they were on the way. They arrived on time. Mark and Mark were very professional and took care to stretch the carpet and get it exactly right. They then cleaned the carpet with equipment that was self contained inside their truck. The only thing to enter the house was a hose leading out to the truck. Carpets cleaned up nicely. Mark and Mark were very friendly and courteous. Price for all the work done, especially in stretching the carpets was very reasonable. Would not hesitate to recommend this company to anyone, the service was excellent.
    - Suzanne L.
  • A
    Clean Right Professional Steam Carpet Cleaning
    All areas they cleaned had significant traffic dirt and stains and they did an excellent job!  I have used them in the past and will again as the end result was noticeably superior to other carpet cleaning services.
    - Amy W.
  • D
    Byrge Carpet Cleaning LLC
    The cleaner/owner arrived just a few minutes late; no big deal.  However, he monopolized me with chat for easily the first 45 minutes he was there.  I admittedly am not good at cutting people short.  He went so far as to show me photos of his dog, his collectibles, etc, on his phone, all while telling me that he talks too much and that I was probably wanted him to stop talking.  I did want him to stop talking but politeness is too deeply ingrained so I didn't say so.  Finally, he went out to his van to pull in the extractor and began the cleaning.  However, soon there were strong exhaust fumes coming in from the vehicle...they smelled like lighter fluid or something and hung in the air of the house for the next two days before dispersing.  I have dogs and there were several piddle stains that I was hoping would come up.  I have successfully gotten them up temporarily with my little $99 Bissel light water cleaner (not even a steam cleaner), but this professional cleaner was not able to even temporarily remove them.  He was, however, able to get out a rust stain from a metal filing cabinet.  After the cleaner was finished and he left, I noticed a wet spot on my driveway.  I thought it was just water from the extractor, but it did not "dry". I realized it must be oil or some other fluid from his vehicle.  No one else parks in that spot, not even me.  I emailed the cleaner about it and he said he would "see what he could do about it" but that was about two weeks ago and I haven't heard from him since.  Needless to say, I would not hire him again.
    - Tamar E.
  • A
    Master Craft Carpet Cleaning
    I just wanted to add my voice to all the positive reviews here.  For reasons outside of my control, we had to reschedule the rug cleaning multiple times. Tammy was always friendly and gracious. Finally, because we are now showing the house, we had to cancel. Again, Tammy was friendly and sweet and said, "Hey, it happens." We are moving soon (we hope!) and will definitely call back to have them clean the carpet at the new place before we move in. HIGHLY RECOMMENDED.
    - Carl P.
  • A
    Master Craft Carpet Cleaning
    They were fine. Everything was great. I recommend them. They were just professional, they were nice guys and they did a good job and they were in and out and they were careful with everything. The price was excellent especially for the Big Deal and probably comparable with everywhere else.
    - ralph h.
  • A
    I called on a Saturday and they were able to do the job the following Monday morning which was perfect for my schedule. The men arrived on time, looked at the job and agreed to the price I was quoted on phone. One room had old red juice stains. Although the juice stains could not be completely removed after much effort by the workers, I was pleased with the improvement (and no need to replace the carpet as I had worried). The other carpets looked great. I recommend this company and would use again.
    - Lea a.
  • A
    They do a really good job. They are prompt and send us special offers in the mail. We will use them again in the future. Overall we are extremely pleased with the services they provided. We have used them for about five years and will continue to use them.
    - Mark S.
  • A
    The entire process went very well from booking the job by phone to delivery of the service at my home. I am very satisfied with Johnny's performance and will use them again whenever I need a carpet cleaned.
    - Gary G.
  • D
    I paid my niece to come to my home to wait on the carpet cleaner, i could not be here to wait. i called my niece to see if they made it to my house on time. they were late i came home made a phone call to chem-dry and no answer, imade two more calls before a call was returned i asked where the cleaner was at, he was late by an hour she didnt know but would find out where he was at Finally he showed up cleaned the carpet said it should be fine when dry the carpet still had dirty spots was very dissatisfied will not use this company again was very disappointed with angies list because this company had an A rating
    - trichie h.
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Carpet Cleaners in Xenia

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