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a brick chimney on the side of a blue house with two windows

Masonry reviews in Worthington

  • A
    Mark Monnette Masonry
    Mark responded to me within hours of my submitting my request. He came by the next day to give me a free estimate. When he called me with the estimate, we agreed right over the phone to have the work done, and he did the repair right then. It was very efficient. Mark was one of the most responsive people I've worked with through Angie's List. Completely satisfying experience.
    - MATTHEW B.
  • F
    Utmost Renovations
    Things got off to a bad start when Rick Walker, the salesman, missed the very first appointment for a consultation at my house, which then had to be rescheduled. When we met, I described what I wanted which I thought was reasonably straightforward. It took three weeks before I finally got a written proposal, and it was almost completely devoid of any detail. I asked Mr. Walker for more details on the entry porch part of the project before I could make a decision, including some drawings to help me visualize their proposal. It took another 10 days before a sketch was provided, but it was for the side porch only. I asked for a drawing of the entry porch again and this time the president of the company, Mark Huffer, assured me they would get back to me "very soon". Four days later, I asked for an update on their promise to deliver a drawing. This time, I received a quick response from Mr. Huffer to call him ASAP. I called Mr. Huffer at this point and he immediately started making excuses about Mr. Walker and how busy he was. He then told me that he was "probably" going to let him go, which I thought was unprofessional to be telling me as a customer even if it was true. I was pretty frustrated by this time and said that in my business experience, you should not be making excuses like this. It was now over a month from my original inquiry and all this delay was compromising my ability to get the project done on my timeline. At this point, Mr. Huffer actually hung up on me. Since Utmost Renovations did not do any work for me, I cannot speak to their ability to do a masonry job. However, as a potential customer I am appalled at the way I was treated. Even if there was a "bad egg" salesman, which is one thing, the unprofessionalism of the company's president speaks even more loudly.
    - Bill B.
  • A
    Riverstone Masonry LLC
    While he could have told me I needed extensive repairs or just made up something to pay him back the time it took him to roam around my roof in the cold he did not. He evaluated the masonry and said it was fine and he could not see any issues. I will tell you one thing if I ever do need masonry work, or any of the services he provides I definitely will call this very honest man to do it.
    - Denise S.
  • A
    Doctor Flue, inc.
    two professionals, prompt arrival, persisted through several trials to get the insulation perfectly sealed into chimney space around steel flue, shared photo findings inside chimney to keep me informed, were exact in instructions re operating the gas logs (remote, pilot light, safety practices), offered immediate response to any questions that might have at any point in future. 
    - LINDA R.
  • A
    Integrity Masonry
    I really liked this team.  They came out and cleaned and inspected my chimney for a reasonable price and did not in any way try to do a hard sell for additional services, which is unusual in my recent experience.  They pointed out some potential future issues and gave me reasonable estimated prices for those repairs if they are ever needed.  They were personable and polite and answered all my questions.  I would definitely call them again
    - PAMELA N.
  • A
    Baker Group Remodeling
    The project went great.  I got estimates from two other firms, but they were so vague as to what they were intending to do, that I had no confidence in their quotes.  Phil was very specific about what he was thinking and solicited my input to guide him.  He was prompt and punctual, and very easy to reach.  His two-man team who did most of the work, were great.  They were on time every morning, exceptionally polite and friendly.  I was very comfortable with them working in my home while I was at work.  Also, they made a point of asking me my preferences on the details that arose during the project.  Rather than just doing it whatever way they wanted to, they would walk me through items that arose the previous day that had more than one way of being finished to see which way I wanted.  And for those items where I wasn't sure what I wanted, they talked me through the options with the pros and cons, and how they had seen similar issues addressed in other finishes.  The job took about six seeks, but that included three major holidays.  The only add-on from the original estimate was the installation of two steel I-bars to reinforce a foundation wall in an alcove, but even then that was mentioned as a possibility during the original estimate meeting with Phil because the foundation walls were hidden behind the pre-existing stained plywood and couldn't be assessed.  Even so, the impact to the project was minimal overall.  As for oversight, Phil checked in on his team every day via phone, and came over to personally assess progress and quality 4-5 times during the actual demo and refinish.  They did a great job!
    - TODD C.
  • A
    Plant Masonry
    Went great. Originally contacted in June/July and was told they couldn't get us in until October, which was not an issue for us. Contacted them again in early October and they had us on their schedule and were prompt and professional.
    - Jessica S.
  • A
    Home inspection revealed deteriorating chimney and one that needed repair/ rebuilding.  John was contacted to give estimate and schedule service.  john was polite, prompt, efficient, pleasant and professional.  he did the work when requested, did an excellent job and was professional and pleasant., plus he cleaned up the site well.  I would be happy to recommend him.
    - WENDY S.
  • A
    Integrity Masonry
    Appeared thorough.  We were generally pleased with the work and contracted with them for repairs to chimney.  
    Our only complaint was their cleanup of our wood floor was incomplete.
    - EDWINA C.
  • A
    RLG Development LLC
    This was by far the best experience we have had with contractors and remodeling.
    Unfortunately with the age of our home,we experienced major water damage related to old shower grout and walls.  The damage extended to the joists of our home and involved both bathrooms, and  the exterior of our home.
    Andy was great!  Evaluated our situation and assured us this could be fixed in a timely manner, and  for much less than a previous quote.
    His team arrived everyday on time, pleasant and professional. The team was very mindful that we were down two bathrooms at once with no place to shower and would be living in the home during the renovation.  They were very efficient and worked quickly to get the job done. The guys were polite as we carried on around them in our daily routine, cleaning up everyday before departing, friendly to the kids and pets roaming the house, and frequently asking our opinion about the work.
    We had one minor incident mid project, that required a call to them after hours. They were easy to reach and back out that night to fix the problem in no time.
    The bathrooms are beautiful top to bottom.  Andy suggested many small touches that have made a difference in the appearance of the bathrooms, that we never would have thought of. We had never had this type of work done in our home and needed quite a bit of help with design ideas, fixtures,  and where to even start "shopping." . Andy was extremely helpful pointing us to the right stores and products.  We appreciated his guidance and are very happy with the product choices we made.
    Thank you to the entire team for making repair and remodeling of our "disaster," pleasant and affordable.
    We would definitely use RLG services again in the future.
    - Steve P.
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Masonry Contractors in Worthington

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