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Home Builder reviews in Worthington

  • F
    Not well. No communication, over budget, over deadline, very impolite and poor business skills. They have your money so you can take a hike! After you are halfway invested they have you. It"s built on your lot and no one will take over for them. My basement flooded and I have mold issues, I was supposed to close 3 months ago guaranteed. They are talking about the things they are "willing to fix before closing" not about making things right. These people are terrible and should be avoided at all costs! I'm a Realtor and fell for their BS.
    - JOHN H.
  • F
    10-26-16 The "gift" that keeps giving. We just paid $1000+ to fix another mistake made by this incompetent builder. The genius forgot to tie our existing geothermal water discharge line into the new outdoor drainage system so water has been bubbling out of the ground since. All told we have spent well over $10,000 fixing his mistakes. (see previous reeviwe)
    - Matthew B.
  • F
    I visited a building owned by Thirty Four Corporation (Tonti Organization) @ 5655 North High St. in Worthington, OH 43085 on August 21, 2015 and was trapped in the elevator for 15 minutes. The very next week, on August 28, 2015, I revisited and the elevator was shut down.  I called the Worthington Building Inspector at that time.  This is a 3 floor building 18,000 sq ft.  I have spoken to Lauren Tonti on two occasions and was given empty promises of a resolution. A letter went out to the tenants of this office building stating that the elevator parts have been ordered and they might get them by early November. This is a violation of Federal ADA and ABA regulations.
    - Shannon M.
  • A
    The website is dhsbuildersinc.com. Donny was another estimates provider, very professional, very knowledgeable and very cooperative. We decided to put together a package of repairs to be done on this unit and then I decided not to get the unit. I talked of paying him for his time and he told me not to bother and that we would make it up some other time. So, what more can I ask for. He is a general contractor and a builder. He has done a lot of building and stuff but I was going to use him as a general contractor for what I needed. What stood out was his willingness to help me out and make things work right. His customer service was very good and he was responsive, and I have got no complaints. I would use him if I had a need for a general contractor.
    - Keith F.
  • F
    DO NOT EMPLOY BENCO CUSTOM BUILDERS OR AJAY LALL.
    Despite the months that have passed since our attorney supervised mediation, my hands still shake from anger while typing this review. Regardless, it is my family?s duty to save others from making the mistake we made by employing this ?builder?.  It was
    not until the bitter end, that we found out why he had no existing negative reviews. Like all the others before us (we now know), his attorneys required us to sign a ?non-disparagement agreement? in order to get some of our money back after mediation. Brilliant business plan. Lie and steal from the homeowner and then use their money as a means of ensuring they won?t report anything bad about you. However, we could not in good conscious sign that agreement and remain silent because no one should ever have to experience the immeasurable stress, pain and absolute frustration that we endured at the hands of this inept builder.
    The following are undisputable facts captured as written statements or during recorded conversations (yes, it came to that). Be
    wary of any response Benco Builders or AJ Lall provides to this review that appears to offer a reasonable explanation or counter opinion- he lies for a living.   Pure and simple, this builder is an amateur. He will cite years of building experience, however his amateur status became apparent to us once we were forced to employ a real home builder to hold his hand and supervise his work. Our lives painfully played out like an episode of Spike TV?s ?Catch a Contractor?. My wife and I are not builders so we initially believed his incorrect explanations (lies) and stories when we first began discovering problems. Mistake after mistake, yet none of them were ever his fault. There was always someone/ something else to blame. At one point we even had to hire a structural engineer to produce a formal report for him to finally fix the massive crack present in our newly poured concrete patio that he repeatedly claimed was ?within
    acceptable limits?.
    He was rarely on site. During our 18 months of building (it was contracted to be less than 12) he took 4 vacations (must be nice...). He is clearly not an actor because he had difficulty hiding his surprise during walk-throughs when we discovered the major errors that occurred during his prolonged absences and his lack of supervision of sub-contractors. His go-to excuse was ?Oh, this is not finished yet?.  We quickly learned this was another way of saying, ?oops I have to redo this and then charge you for it?.
    He bids low because he leaves out-of-pocket items out or grossly miscalculates/underestimates what things will actually will cost. We paid over $25,000 more than he ?expected? for the foundation excavation alone. We find out near the end that ?door hardware is not included? which our real contractor (again, the one we were forced to employ to supervise him) has never heard of such a thing in over 30 years in the business. He can also bid low by hiring non-English speaking subcontractors who no one has ever heard of and that cut corners on materials. We found out after the fact that his roofer didn?t even use roofing felt on our roof!
    Every area home supply company representative (lighting, plumbing fixtures, door hardware, etc.) we dealt with either rolled their eyes,
    muttered something negative about him or flat out stated that they would not work directly with him. We wish we had asked around with such industry folks before we hired him! We recommend you do if you don?t believe us.
    My favorite moment occurred when we brought in the experienced builder as a silent observer (unbeknownst to Benco) and we requested that Benco again explain to us why our basement ceiling was 6 inches lower than it was supposed to be (an error we caught, not him). The legitimate builder quickly picked apart his story (lies) such that AJ Lall turned to us with his tail was between his legs and said ?what do you want me to do?? Finally his lies were being uncovered!
    I could write a novel regarding this experience, In summary, if you want to be cheated and be left with ice cold drafty doors, mismatched stucco, cracks in concrete, squeaky floors, salvaged items charged to you as ?new?, sloppy painting, a leaky roof, complete lack of insulation in key walls, air ducts full of construction debris, mold in your basement and kitchen
    because of standing water, raccoons damaging your home because of persistently incomplete soffit work, etc., etc. then by all means hire Benco Builders and Ajay Lall.

    - Matthew B.
  • A
    Bob Dyas brought all of his subcontractors prior to giving an estimate. We met these individuals and asked and answered questions. From beginning to end of the project Bob Dyas would communicate with us daily, often several times a day. His timely communication was so appreciated. He and all subcontractors were responsive to our requests and demonstrated professionalism. Susan Dyas was also helpful is providing a "woman's" perspective related to color selection etc. my husband and I cannot praise the competence and quality of the work that Dyas Home personnel provided to our project. Joe Minardo, too,capably oversaw the patio and fence installation as well. We are very pleased. We highly recommend Dyas Homes!!!!! Sharon and Terry Carlson.
    - SHARON L C.
  • D
    While friendly and prompt in starting work, they claimed that a major project at the nearby airport resulted in not having enough cement to finish the project in one fell swoop, which meant the driveway work they started was half dry by the time the other half of the cement arrived. This in turn affected the appearance of the final product, giving the drive a dark and light variation, and also an uneven rough surface on top and a poor finish quality. I tried to ignore it at first, thinking it would "age" into the right look, but after a couple weeks it was obvious this was a permanent problem. Friends of ours who are contractors in different specialties would comment unprovoked on the poor workmanship. I called Kilbury to address the concern, and they said something about a surface treatment to fix it, but they never returned to do the work. What I have now is not horrible looking, but it clearly looks like it was a botched job, and I'm sure that will affect my home resale price to some degree. What bothers me the most about Kilbury is that despite the fact that we raised this concern, they did not have the professionalism to want to make it right. The drive should be torn out and replaced at their expense. But honestly, I'm not sure I would want them doing the work because when you look at the edges and corners, there is sloppiness in the way they finished the cement, and that would probably still be a problem even if they replaced the whole thing.
    - Lindsay D.
  • D
    There were parts of their work that we were pleased with, but overall, we were very disappointed. There was important information withheld that caused a lot of unanticipated charges. There was water leakage during the winter months that was caused by the way that the room was designed. We tried to resolve the issue with Whittaker's owner, but were unable to remedy the situation. We had to use another company to fix the problem, which cost us an additional $7000.00
    - MARK & JILL Y.
  • A
    GERRY AND KATHY (HIS WIFE AND BUSINESS MANAGER) WERE PROFESSIONAL AND COMMITTED TO PROVIDING EXCELLENT SERVICE. WHEN WEATHER PROBLEMS DELAYED US SEVERAL TIMES, THEY PUT IN EXTRA HOURS AND WORKED MOST SATURDAYS TO COMPLETE THE WORK. WHEN PROBLEMS AROSE (AS THEY INEVITABLY DO), THEY WORKED WITH US TO PROVIDE A FAIR SOLUTION. OUR ONLY MAJOR PROBLEMS WERE ENCOUNTERED WHEN THE PALMERS SUBBED OUT PARTS OF THE WORK AND WERE NOT ON SITE TO SUPERVISE (BASEMENT CONCRETE WORK). IN BOTH CASES, THEY SAW TO IT THAT THE ERRORS WERE CORRECTED. THE ONLY 'B' I AM GIVING IS FOR THE CLEANLINESS CATEGORY UNDER PROFESSIONALISM. WHILE THE WEATHER CONSTRAINTS AND DELAYS MADE THIS DIFFICULT, THEY DID NOT REALLY CLEAN UP MUCH OF ANYTHING OTHER THAN THEIR TOOLS EACH DAY. THERE WERE ALSO A COUPLE OF OCCASIONS WHEN NOT ENOUGH CARE WAS TAKEN TO PROTECT OUR BELONGINGS THROUGH EXTREMELY DIRTY PARTS OF THE WORK (SUCH AS CUTTING THROUGH THE BASEMENT WALL). I WOULD STILL HIGHLY RECOMMEND THEM.
    - LESLIE B.
  • A
    OUT OF THE FIVE BUILDERS WE INTERVIEWED, ME WHITAKER PROVIDED THE MOST RESPONSIVE AND POSITIVE EXPERIENCE. NOW THAT THE DESIGN PHASE IS COMPLETE, WE LOOK FORWARD TO THEIR BUILDING OUR $100,000+ ADDITION
    - CONNIE L.
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Home Builders in Worthington

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