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Find Top-Rated Wooster Foundation & Basement Contractors

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Basement & Foundation reviews in Wooster

  • D
    VERY MESSY...Had to go 2 days with out water. They burn out an element on the hot water tank, stripped a value on it. put the water softner back together wrong, left a drain un done. stacked paint cans on my pool table, spilled tea on my pool table cover left glasses lay around . tore the work bench up  and never put it back in place . left my new carpet very gross never coverd it completely ....VERY VERY DISSAPOINTED!!!!!! 
    - Sonja E W.
  • A

    The owner arrived at our home and gave us a great estimate after which we scheduled the job to include new drain lines installed.  The equipment was brought out the night before the work began and the men did a great job.  They were all very courteous and professional and kept us informed of the progress.  They even did some work above & beyond expected.


    - Marcia F.
  • A
    Tom and his lovely wife Janet came out to scope my rain gutter drain.  I suspected that it was the source of water intrusion in my basement.  Tom used the scope and I was able to see his findings from the attached monitor.  My drain was open and unclogged. He then continued to help me identify the source of water intrusion and went way beyond to help me get my problem solved.
    My problem is with ground elevation and rain gutters which he doesn't do.  He referred me to someone local that has an excellent reputation to resolve my water intrusion.  
    Tom is truly an honest hard working man and was so helpful.  His knowledge and job skills are impeccable!  He is trustworthy and honest and really exceeded my expectations.  I highly recommend him and his services.  He is especially caring about the elderly!
    If you have a drain or sewer problem, call him!  He's awesome!
    - Belinda G C.
  • A
    Jason and his crew did an outstanding job.  They installed drainage pipe in the ditch to alleviate a lack of drainage.  They were so meticulous with making sure the drains were put in properly with fall from the road as required from the township and storm drains as required.  Final grade and seeded and put straw on.  What really impressed me was the fact about a week after the work was complete we had a deluge of rain and it covered the drains with straw and caused some damage.  About a hour after the rain I was out opening up the drains and Jason drove up.  He was concerned since we didn't have much cover (grass) that this might happen.  They returned and repair the damage. the following week.  Rarely in this day and age would you ever find more conscientious people than Jason, Nathan and Bret.  What a great company and I would highly recommend them for any excavating work..
    - Jim B.
  • A
    Crew always here when they said they would be. Worked entire time except for lunch, break. Were courteous to us at all times; kept us informed of what steps were being taken to repair problems. Workers respected our property and treated each other in a friendly manner.
    - Ray G.
  • A
    I interviewed three companies.  Pioneer had the lowest bid and had  the most professional presentation...though one of the companies wanted me to use them and went down on their original bid so I'd switch.  Why didn't they give me that price to begin with? 
    They came the first day with two jackhammers to put a trough in my damp basement floor edge...the lowest concrete block on the wall was damp.  The second day they inserted a drain and cemented over the area so that water wouldn't collect in the block.
    They cleaned up perfectly---and it was a dirty job due to the concrete dust.I highly recommend them
    - jennifer m.
  • A
    Twin brothers & assistant, completed the work in what seemed to be amazing time. They did quality work, doors, walls, trim work and plumbing. They are quality individuals, and I have no reservations about recommending them.
    - wayne s.
  • F
    After the installers pronounced the job done we noticed poor attention to detail where nail holes weren't covered, sections of wood trim that should have been stained were left raw and there were ceiling tiles with sloppy cuts. These issues were resolved and we then agreed the project was completed. That was March 19, 2010. Less than 3 months later, indications of defective materials and/or poor workmanship began to appear. Some of the softwall panels became uneven and distorted; the french doors warped and wouldn't close properly, a section of the laminate flooring was installed wrong and began to "peak" and develop soft spots. On June 10, we contacted the company for help. Over the next 4 months we made multiple requests for action. The owner kept promising to get around to us any day now. Eventually he simply stopped communicating with us. We referred the case to the Better Business Bureau and Softwall refused to communicate with them as well, ignoring two formal complaint notifications.. The only thing we ever asked was for the company to correct the defects as one would expect from any reputable business. If you are considering doing business with them be sure to check their BBB rating, which is F. Better yet, do yourself a favor and pick another company. I wish that's what we had done.
    - Jo Ann W.
  • A
    We were pleased with job and Adam and his crew. Have recommended and will recommend in the future!!
    - Carol R.
  • A
    On time & finished in one day.
    - Sherry H.
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Foundation & Basement Contractors in Wooster

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