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Find Top-Rated Wooster Auto Repair Shops

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Auto Repair reviews in Wooster

  • A
    CW Automotive
    Had a cracked sub frame on my car the dealer that sold me the car charged me 500 to fix a bunch of stuff but not the sub frame and when I pointed out they did not do the sub frame which is what I told them to fix in the first place I got an oops we missed it and wanted another 500 to fix the sub frame.  Chris from CW Automotive walked into my job and I noticed that he owned the business told him about my car and he said he felt like I was getting taken.  He has fixed my sub frame and my exhaust which he found a hole in for a little over half of what the dealer was charging.  He has also fixed other problems on my other vehicle.  He is always thorough, quick, complete and gives you the "if my family cant drive it then it isn't fixed right promise".  He has always been affordable and reasonable.  Will definitely use him for all my automotive needs.  He is honest and trustworthy and quick just what I need in my busy busy life.
    - Erica G.
  • F
    Serpentini Chevrolet Pontiac
    Found out that my subframe on my car was cracked and breaking took it to Serpentini's in Orrville the salesman was there to greet us the moment we got out of the vehicle. We showed him the cracked subframe (which you could plainly see by turning the tire outward) He took the car to the service man who claims he told his service tech that we heard a knock in the front end tell me what's wrong with it. They told me the bushings were bad (which I already knew because that caused the crack) needed new tire rods and some other stuff that totaled over $500. When I got it back we checked the frame the crack was still there and they blamed me because since I told them that I knew my bushings were bad that is why they just fixed the bushing and not the subframe. However you had to put the nuts of the bushings exactly on top of the crack. They wanted me to pay another $500 to fix the subframe for parts and labor. However they missed it they even had one of their mechanics said so. They refused to do the right thing and fix their mistake because it was my fault. My fault the mechanic did not see the crack. When they sold me the car 2 years earlier they promised me a solid vehicle, all I've had is problems will never go back even to purchase a car.
    - Erica G.
  • A
    North Coast Exotics Inc
    It went great. Earl is extremely good at explaining all options and details. He is much less expensive than the Jaguar dealer, and frankly, better at it. I bring my car to him for any repairs I can't handle.
    - Tom N.
  • A
    OKEY'S ALIGNMENT INC
    Excellent service, quick response to calls, prompt service and quick turn around. Small local shop that we are happy to support. Not many miles on the work yet, but they certainly fixed the problem!
    - Susan M.
  • D
    White's Maibach Ford
    We used to enjoy going to Maibach Ford, staff was friendly and work was done promptly. Since they've been and quot;bought-outand quot;, desk staff moral is poor. The mechanic tried to talk us into parts we did not need. And the and quot;Fastand quot; service name is now a joke.
    What a disappointment. We won't be back.
    - Lin B.
  • A
    COLLEGE HILLS HONDA
    They spent quite a bit of time taking things apart and blowing air through the ductwork to determine the origination of the noise. Chad and Ben are true professionals. Always helpful and never make the owner feel silly about questions or requests. When we were finished our original sales person Ernie saw that our license plate holder was rusty. He changed both for us!
    - Cynthia T.
  • D
    PERFORMANCE TOYOTA
    A long list of disappointments the past few years, such as:
    • * They claimed they checked my brakes and said I had 50% life on the pads when it was really less than 5%.
    • * I had a recurring problem, which they would "fix" and then it would come back a few days later. They got annoyed that I kept bringing it back to them.
    • * They told me I had a brake issue which would cost ~$600 to fix. I took it to another shop and they couldn't find a problem.

    It got so bad that, shortly after my last oil change, the light saying my oil was dirty came on, and I thought it entirely plausible that they claimed they changed the oil but didn't (actually the sensor was malfunctioning).

    - Matthew V.
  • A
    MONRO MUFFLER BRAKE & SVC
    Extremely pleased. The technician went above and beyond to fix an unrelated issue. I have taken my car here several times and been very pleased with the quality and professionalism. On two occasions they could have made a lot of money on expensive service items I needed to have done, but found much cheaper ways to resolve the issue.
    - Matthew V.
  • A
    Smetzer's Tire Center, Inc.
    We called them in Mansfield to see if they could work us in after we got a flat. They don't take appointments, I believe. It did take about 2 hours on a busy Saturday to get us back on the road. But for the price, it seemed worth it. They were super friendly, even with our 5 month old who had had it by that point. All around nice place.
    - Susan M.
  • A
    Bob Sumerel Tire
    Tire Rotation comes from an earlier purchase of 4 new tires. Customer service follow-through is great. Their record-keeping is accurate and up to date. I switched to using synthetic oil in my2009 Dodge van - 85,425 miles at that time. Synthetic oil allows me to travel farther before the next oil change. With the additional cost for the oil, Kauffman offered me a rebate coupon to offset the cost compared to conventional oil previously used. I get all my auto repair done at Kauffman Tire: Tire replacement, brakes, and alignments, oil changes. My waiting time was well within reason. They were prompt, courteous, and skilled in their work. I have never been dissatisfied. I recommend them to my friends whenever the topic of auto repair comes up.
    - Dennis R.
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Auto Repair Shops in Wooster

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