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Find Top-Rated Wooster Appliance Services

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Appliance Repair reviews in Wooster

  • F
    Horrible customer service. We received our invoice on Jan 17th after returning from vacation (envelope post marked Jan 12th). We called with a question on the manufacturer's warranty the next day (Jan 18th) to be told the bill was being sent to collections. When we explained that we had just received the invoice that week the response from management was "Too Bad. Nothing we can do." 6 day pay period before being sent to collections? Seriously? On top of that - they didn't even fix the issue with our fridge. DO NOT USE THIS COMPANY.
    - Marie B.
  • A
    Scheduled quickly, arrived as scheduled. Very courteous, trustworthy, worked quickly and cleaned up after service. This time was no charge because it was covered under warranty, but the previous time I used him the charge was very fair and reasonable, and he ordered and received the repair part very quickly.
    - Lynne K.
  • C
    They set the appointment but called the following day to let me know they would have to cancel.  They have issues getting parts for Samsung appliances and won't service them.  I ordered the part and replaced myself.
    - Hoss A.
  • A
    Great.  They were done in about 30 minutes. The only problem was that they didn't put my address on the invoice, so the person coming to my house had to call me to find out where I lived.
    - Angie H.
  • D
    I bought a washer from Wooster Appliance Ctr and it did not go well. We brought it in and they tested on it and it was loud and one of the guys said why you have to kind of break it in, so I called the GE customer service, they sent a tech out of Mansfield and he told there is major problems with this thing and then the guy tells me well, we normally have to fix them, we can't replace them and he acted like they were doing me a favor by replacing it, I said it came to my house broken, it was not a pleasant experience. They did replace the washer and it is fine now. Price was okay.
    - Lynda P.
  • F
    Repairman came to house, proceeded to look at refrigerator.  When told that he was to look at washer, he replied that he wasn't sure what to look at, and assumed it was the fridge.  He came back and fixed the washer.  The girl that took the appt, was rude and asked the same questions several times.  i'm not surprised it got messed up,
    - Angie H.
  • A
    they arrived promptly and did the work asap!! wrote a check and he left. He even told me how to unplug the drain whole in the freezer while he was there and i must say it worked like a charm!!
    - Donna S.
  • A
    When I set up the appointment, I was asked what the model was of the
    oven that I was having repaired so that the technician could have
    appropriate common repair parts in his truck.  The technician arrived
    promptly for the appointment.  He was very neat while pulling apart the
    oven and described what he was doing.  He had to order a part, so he
    first called the store to get a quote before placing the order for the
    part.  Once the part was in, another appointment was set up and he
    finished the repair.  I was so happy with the service that I called
    Wooster Appliance center a few weeks later to install a new range hood. 
    I plan on having them work on all of my appliances.
    - Jessica E.
  • A
    I called Mr. Hart the evening of 10/11/2011 at about 3:30pm. He asked if I was going to be home that evening and I said I would be. He had another appointment to go to and said he would stop at our house when that job was complete. At about 5:15 he was at our home and began inspecting the washer. In less than an hour he had it cleaned out and running again. I was very impressed that I received same day service. He was very professional and polite and did not leave a mess for us to clean up. I felt the charge was very reasonable for nearly an hours work and a job well done. I would use this guy again for any appliance repair that I might need done.
    - William F.
  • A
    Timely, friendly quality.
    - Robert G.
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Appliance Services in Wooster

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