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Auto Service reviews in Winchester

  • F
    Mike Castrucci Ford-Alexandria
    When I went to talk to him about the truck. Whoever had the truck before hand must of taken good care of it and it only had about 74k miles on it. I heard a sound in the engine and they said they needed a timing chain and guide issue in the engine. I made the appointment 3 weeks later to get it repaired. They called and asked if they could keep it for a couple additional days due to it having more problems with the engine. I declined but they stated they already had the engine out due to some new problems. I asked if they were going to put a new engine in. They stated no. I asked if they were going to put a rebuilt engine in and they stated no on that as well. What they did was go to a salvage yard and put that engine in that looks like it had been sitting behind someones garage for 30 years. On my way home after picking it up once the work was done the check engine light came on. I took it back the next day and they stated its going to cost another 1500 to fix it. I explained they stated they would fix the engine if I paid in full with purchase. The manager stated no they are not going to due to them already having 5k into the engine and they stated they would take it down to 500 and I said no they stated they would fix it with the purchase. They would never fix it. It is now well over a year and a half and it is sitting in my front yard. They have not and will not fix it even though they stated they would when I purchased the truck. The only way they will fix it is if I pay more money. I would not buy a new or used car from this dealership.
    - Bob L.
  • F
    Mike Castrucci Ford-Alexandria
    Do yourself a favor do not buy anything from these people.
    - Bob L.
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Auto Services in Winchester

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  • 1 Towing

    35 Polk Hollow Rd
    Chillicothe, Ohio