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Roofing reviews in Willoughby

  • F
    US Window Door & More
    Replaced roof 7 years ago, now it is evident the roof was installed incorrectly. Many low nails resulting in leaks. Coast nearly $ 1000.00 to have a company come out and repair the poorly installed roof. Pictures of the poor install as evidence. Owner first tried to tell me that the roof is 7 years old so I should expect leaks. Then he changed his story to the rains were bad. He put a ladder up to the roof and claimed there was no problem. He did not actually go onto the roof to investigate. Then he told me he would have his roofers contact me, no contact. I decided I could not wait and hired a reputable roofing company, whose roofers found the problem in less than 30 seconds. I was advised by the new roofing company that the roof was poorly installed and the contractor should rectify the situation. I expected this owner to do so but he refuses. I have met with my lawyer and will be pursuing legal action.
    - Nancy R.
  • A
    S Bradley Co Ltd
    What a fantastic job repairing my front steps. I am very satisfied with the quality of the work performed. We communicated every step of the way and everything went smooth. I look forward to future business.
    - Nicholas D.
  • A
    Dynamic Roofing Solutions
    Awesome job. Very professional and courteous staff. The roof looks great. Had comments from neighbors on how well it looks. Did excellent job of cleaning up after the roof was complete. They run a magnet over the yard ,drive way and street making sure no nails were left behind. would definitely use them for roofing needs. .
    - mike n.
  • A
    Dynamic Roofing Solutions
    I am very pleased with Dynamic Roofing Solutions. I was very impressed with how knowledgeable and professional Randy and the staff was. I couldn't have asked for a better experience. They did a great job on my house, I will continue to use this company for my rental properties.
    - Miranda M.
  • F
    Zemco Roofing & Repairs Inc
    Called to have someone put up ice cable on roof and to investigate leak problem in chimney. Was told it was a flashing problem. Person who came out was not knowledgeable about, chimney's or flute's. Had to hire someone else to fix the problem, am out the money paid to Zemco. BEWARE of them. UPDATE (3/20/19): Since my initial review the company contacted me and issued me a partial refund for my trouble.
    - MELODIE O.
  • A
    Keselman Construction Group, Inc
    I had hoped for a "facelift" for the house but the resulting look was as if a new house had been built on the lot. I received so many complements from the neighbors. The weather turned cold and rainy shortly after the project began but the various crews were punctual, professional, and tenacious. The work was completed responsibly and with high quality. Each crew finished their work completely and cleaned up after themselves. I would highly recommend KCG and will use them for the next inside project.
    - Otho P.
  • A
    Como's Ohio Pressure Wash Inc
    Our house, roof and patio look new after Scott's crew completed the pressure wash. Before they came out to perform the services on our house, we saw an ad in a local magazine showing "before "and "after" pictures of other homes Scott's company had pressure washed. We thought there was no way they could make that much of a difference. After seeing what his crew was able to do on our 20 year old house, we're believers. Thank you Scott . Your crew was professional and did a fantastic job.
    - Cynthia A.
  • A
    Great Lakes Home Improvement
    I called Great Lakes Home Improvement for snow removal from my roof. They were very polite and helpful from start to finish. The guys showed up and were very professional. I would recommend them to anyone
    - Nick R.
  • A
    Mike's Home Improvement
    It went very well. Mark came out and took a look it and gave me an estimate. Went up inside the roof as well and took pictures of the issue. We schedule a date next week for him to come out and fix the issue. In the end a shingle needed to be replaced and apply clear caulk around some side vents. Overall it went very well and it was resolved in a timely manner. I will recommend them to others.
    - Dipal P.
  • F
    Zemco Roofing & Repairs Inc
    Zemco Roofing & Repairs Inc sealed around the top edge of my roof last October. It recently rained when I saw water spots. I called him to let him know of the problem and he hung up on me. Ten minutes later, he said he will be here in a 1/2 hour. When he got here he said he would have to charge me again to seal the roof. And then he said that the first sealing was only good for 45 days but he did not tell me that initially when he did the work. He told me it is in my contract. He never gave me a contract all he gave me is a receipt. If he did give me a contract, why did he not give it to me before he started the work, not when he was walking out the door with my money. The warranty was listed in the receipt, but it was listed in very small letters and mixed in with additional information. The name and company information listed is printed big and clear. There was no attempt to slander here, and the bad weather mentioned was when I noticed the leak. There is no way to know that while the weather is bright and shiny. I was not highly agitated. I invited him in to look at the water spots. She is making up her stories. There were numerous leaks occurring after the work was completed. The roof did have issues around the seam which is where the water came in. When I called the office, I asked what the name of the co-owner of the company is. She refused to give me the name and said it is not important. After I left the review here, he called me and said "you are trailer trash and a wh***, and then he repeated it backwards. The office manager/co-owner told me that she contacted Angie's List and told them they are working with me to resolve the issue. This is not true, they are not working with me to try to resolve the issue. I never called them any names, I was just explaining what was said about me. He called me back and said to forget about the names. He said he'd do it for free if I take down the report from Angie's List. I was not highly agitated, and I have no idea what she's making up. I hung up, there was actually no conversation. All I told her was that they called me names and then hung up. She made up the rest. She may have told Angie's List about $50, but we didn't have a conversation about that. He also never offered me my $25 coupon for being an Angie's List member. He never gave me a quote at all. There was a lot of small fine print outlining a lot of fine details. They didn't explain anything up front. They covered their company with the tiny writing. I've only called a total 4 times - to hire the company the first time, to call back regarding the leaks, to notify her of the names I was called, and to let her know I'd see them in court if I didn't get my money back. They called the Sheriff on me even though this was a few calls over weeks. She has made up every single sentence to cover the company.
    - Roberta P.
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Roofing Contractors in Willoughby

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