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Home Builder reviews in Willoughby

  • F
    Renovators Choice, LLC
    Terrible job. They took 1 month longer than they were supposed to and did nothing for the 35 k i paid them. On top of that, they said they fixed furnace.... when it got cold, didnt work and a pipe froze and busted before i got someone there to fix furnace. They said they fixed the jacuzzi tub in master bath. Not only was it not repaired, but the pump was gone. Either they flat out lied or stole it. They basically "refurbished" everything and replaced virtually nothing. Left house very outdated. This was a rehab project. The same issue was experienced by another investor in Stow. Tyler was contacted after these multiple issues came up after he was finished. No reply. I told him we were displeased with the amount of work completed....but then things he said he did he obviously never did. He s a flat out crook.
    - bryan d.
  • A
    DiNardo Builders
    DiNardo Companies is a great construction company. I met Frank DiNardo of DiNardo Companies because he owned the lot that I wanted to purchase. If purchased, he was to be the builder. Before moving forward, I tried to find a review on DiNardo Companies but could not find any. I called his references instead. All three were asked the same questions and when asked, if they would build again, would they use DiNardo Companies again. All three emphatically said yes?no question about it, no shopping around. (As an aside, the list of references included every house Frank ever built. It was not a builder-chosen ?condensed? version.) After many conversations with Frank, I decided to move forward with DiNardo Companies and was not sorry about my choice for all the usual reasons such as quality products, great construction, Frank on-site daily, listened to my choices, answered all questions, and Frank being in constant contact with me through phone calls or text. Another huge thing that impressed me was the fact that many of Frank?s tradesmen (who also work for many different builders) have had Frank build their home, or will, in the future, have Frank build their house. In conclusion, if you want a ?partner? in your home build and not a boss, choose DiNardo Companies.
    - Sue C.
  • B
    These folks have tremendous resources, from sales, to designers and architects, project and field supervisors all on their staff. Their office has a showroom where you can often pick any the materials or items needed for your project without driving all over. They have developed a series of trade partners who are excellent and reliable with what they do from excavation to masonry to frame and carpentry to finish. I'm a very particular buyer, as an engineer I insist on loads of detail on what I'm buying in advance. And when the work is done, I expect to see what was promised. Exactly. Not all their customers are this interested and fussy about details. That's ok because they make pretty good decisions on your behalf.n they have tried and true methods, suppliers and trades and don't settle for cheap.

    They will not be the least costly. But usually you get what you pay for. Sure, we had problems from time to time as on any construction project. But they followed through and made it right so far. They are absolutely worth you time to consider for your remodeling or new home.
    - Bob W.
  • F
    I am under contract with Knez to build
    a condo for me at Willoughby Pointe in downtown Willoughby. My
    contract, written by Knez, clearly specifies that my water heater is
    to be gas. When I noticed that my gas line, which is right next to
    the water heater location, was lacking a connection for the water
    heater I was told that my water heater would be electric, not gas. I
    pointed out that my contract specifies gas and I want what's in the
    contract. A Knez attorney tried to get me to sign a document that
    would specify that such gas water heater was a "clerical error"
    in the contract. I have insisted that the builder simply follow the
    "four corners" rule: whatever is within the four corners of
    my contract, that's what I want. Pretty simple, right? A clerical
    error would be a misplaced comma, a misspelling, etc. I have the
    feeling that contracts mean nothing to them. Do they claim "clerical
    error" if they don't want to fulfill the contract? How about if
    one says that they overpaid Knez by say, $15,000.00 due to a
    "clerical error", will they agree? Of course not. Such
    thinking is plain nonsense.
    I took a look at a neighboring condo
    and their electric water heater specifies on a yellow label that it
    costs $545.00 a year to operate (or close to that). This is
    especially disturbing because Knez likes to advertise how energy
    efficient their homes are. In fact a document from their website
    "All Knez homes are built with
    energy efficient products.
    Upon completion each home
    is tested and rated by an
    independent Certified Home
    Energy Consultant using
    standards set by RESNET
    . "
    "The lower the HERS Index® the
    more energy efficient
    the home is and the less money you
    should expect to
    spend on utilities. ENERGY STAR labeled
    products are
    more efficient and usually add to the
    savings. Knez uses
    ENERGY STAR products whenever
    possible." And, of course, my contract specifies GAS, not
    Knez advertises as being energy
    efficient. I based my buying decision on this. It's possible to
    install a gas water heater as contracted. Why they are they trying
    to force me into an energy inefficient ELECTRIC hot water heater that
    costs over $500.00 a year to operate is a mystery to me. It
    contradicts their advertising that they are an energy efficient
    bulder, and it directly contradicts my contract, a contract that they
    Bo Knez called me last week and wanted
    to meet with me. I insisted that if he provides anything less than
    what is in my contract, a GAS hot water heater, he is wasting my
    time. He hung up the phone without saying goodbye and I haven't
    heard from him since. As a matter of fact, he never thanked me for
    being a customer, never acknowledged the fact that I bought not one,
    but TWO condominiums there (one is a commercial unit). All he wanted
    was to give me an energy inefficient ELECTRIC water heater. This is
    abysmal customer service and an insult. Again, I bought two condos.
    No thanks, no acknowledgement, no assurance that things will be OK.
    I'm left wondering if and when they will complete my condominium.
    I would also like to add that I
    complained about this at the same time they sealed up the walls and
    ceiling with drywall. The drywall would have to be removed in order
    to run the venting for the water heater. At that point, removal
    would be an easy task. Instead, knowing the venting was not
    installed, they taped, mudded, and sanded the drywall anyway. Then,
    they painted. Are they trying to get me to compromise so they don't
    have to undo all this work that they shouldn't have done to begin
    with? Who knows. All I know is they were aware of my water heater
    issue before proceeding with the finishing work. In a nutshell, It's
    not my problem. They created it, they can solve it. Give me what's
    in my contract. In spite of this, they tried to get me to sign a
    "Pre-Drywall Acknowledgement Letter" stating that all
    plumbing is in place, even though the water heater was not (and is
    not) installed prior to sealing up the walls.
    While I'm at it, I may as well mention
    other problems I've had with this builder. When my furnace was
    installed, I noticed ductwork attached to the main duct along my
    ceiling. This duct went between the studs and left my unit through
    the floor. I went downstairs to see where it led and it was going
    into a common area not owned by me (I have pictures). When I
    inquired, I was told they didn't have enough heating and cooling in
    the common hallway. Yes, they hooked into my heating and AC system
    without permission to service someone elses space, to solve someone
    elses problem! When I challenged this, I was immediately told "we'll
    take it out", and they did. What if I didn't catch this? Every
    time my furnace or AC was on I'd be heating and cooling someone elses
    space and I wouldn't even know! Not to mention sound transmission
    issues and smoke infiltration if there was a fire in that area. What
    else didn't I catch?
    In my living room there was about 20
    feet of drywall that was approx. 2" off the floor. The drywall
    was literally not overlapping and attached to the sill plate (I have
    pictures). The sill plate is 1-1/2" high, so there was a 1/2"
    gap leading directly into the wall cavity. I mentioned it to Knez
    and about 2 weeks later it was still unfixed, even though the
    baseboards were being installed. Had baseboards been installed, it
    would have been covered and possibly provide a draft, air
    infiltration, and possible chimney effect underneath the baseboard
    and into the wall cavity, not to mention a direct route for insects
    in and out of the walls. So, I again had to insist it be fixed.
    Finally, it was filled in with strips and caulked.
    In my master bedroom, the walls were
    completely painted & finished, in spite of the fact that above
    the closet molding there was a 1/2" gap almost entirely from
    left to right exposing a 2 X 4. Well, they simply painted the 2 X 4
    to match the walls. Nobody noticed, so of course I had to point it
    out. Yup, I'm the babysitter now. They filled in the gap with
    drywall compound and to this day it sits like that, unsanded and
    unpainted. Yes, mistakes happen, but I am the one catching these
    mistakes, not them.
    About 3 weeks ago, someone dropped
    pepperoni and/or sausage all over the living room floor. Not a big
    deal, people get hungry ripping out ductwork and redoing drywall.
    But 3 weeks later, it's still there, soaking into the wood. I
    pointed it out to their sales agent yesterday, but of course today
    it's still there. Yes, I have photos. Sausage and pepperoni with
    tomato sauce soaking into the floor. For 3 weeks. I hope they pick
    it up before they install the carpet, but I'm not holding my breath.
    Had I not caught the improper tie in to my heating/AC system, or the
    gaps in the drywall, they may have been covered. So why bother with
    a few pieces of rotting meat? Roll out the carpet!
    Back to the water heater. Tomorrow
    will be a week since I talked to Bo Knez and insisted on getting the
    gas water heater specified in my contract. I have heard NOTHING from
    him. Since I have heard NOTHING, I decided to write this review.
    Since I have heard NOTHING, I have an extreme loss of confidence in
    the ability of this company to do what they say. My condo is just
    sitting there without a water heater and I have no indication if they
    will, or won't follow the contract. Nothing but silence. Their
    motto is "Building Customers For life". What a joke. In
    my case, it should be "Disrupting a Customers Life". I
    have zero confidence in this company. When I build another home, I
    will NEVER use this company.

    - RICHARD P.
  • F
    Meritage Homes
    Contracted to build home with Meritage / Monteray Homes on December 26, 2012 and they promised us the home would be finished by July 15,2012. It is a semi custom home in an area of Sienna Plantation which has no more lots available. Our salesman Richard Davis stated that only some type of catastrophe such as a Hurricane would delay construction of the home. The company informed us in June that the home would not be finished in July but would definitly be ready in August well before the start of school for our children. Moved to Houston in August, 2012 and home was no where near completion. Their excuse was that the Houston area was suffering an acute labor shortage. Meritage has since used the excuses of building supplies,contractor disputes, weather and many other issues that legitimate contractors face every day. Many mistakes have been made on the home and they refused to address the concerns we have.During the past three months they have continued with their evasiveness and will not answer our questions in regards to the home. During the past six weeks they have refused to meet with us and have cancelled several meetings at the last minute. During a phone call on October 16,2011 they stated they cannot finish our home in a timely and satisfactory manner. The contract favors the builder in every regard, however, we have several e mails which state numerous completion and closing dates which have come and gone. It has been suggested to us that Meritage can sell the home for more than we have contracted and that is the reason for the delays and lack of communication. This is validated by the fact that Meritage tried to have us sign a new purchase agreement in August which inflated the price of the home.
    - Edwin C.
  • C
    Desborough Construction Inc
    He got back with me quickly and came out fast as well. It took two or three weeks and I called him to see about the estimate. He said he needed to bring a sub-contractor out to get a final estimate and I have never heard from him since that time.
    - Don & Lisa M.
  • F
    Legacy Builders and Contractors, LLC
    Their tactics are horrible and unethical. They threatened our daughter with text messages of legal prosecution and said that they were going to charge her with the crime for insurance fraud, and this was over an estimate. I am a lawyer and I saw that the contract that was signed was just for an estimate with the insurance company. She ended up taking another company with a lower estimate.
    - Barbara T.
  • C
    Stay away from this company.  Promises that they did not keep.  One reason we signed for the unit we did was that the builder told us we could add a screened-in porch.  That was a lie.  No porch allowed by the city.  We assumed that the builder would have known the city building code.  Sub-standard construction.  Builder promised that they were building the condo with "party" walls so that we would not be able to hear noise from the next unit.  Wrong.  We heard everything.  Every word, every song, every word of dialog on every television show.
    - Mitchell K.
  • A
    - Matthew B.
  • A
    Schumacher Homes of Ravenna
    They were very accommodating to how we wanted to build the house.
    - Heath R.
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Home Builders in Willoughby

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