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Tooth Extraction reviews in Willoughby

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  • Long wait, usually schedule changed

    One time he cut my tongue with the metal used to enclose the teeth for treatment, etc.

    He struggled with my wisdom tooth and root canals

    - Juan A.
  • Our family used Dr. Kriwinsky for many years.  The first years we did not have any problems.

    He then did a root canal for me and broke the file in the tooth.  He said it would not be a problem to leave the file in the tooth.  With time my tooth became severely infected.  He directed us to another one of his friends for another root canal to remove the file.  This dentist then cracked the root!  What followed were several dental consultations.  I was informed that the tooth had to be removed, and other teeth from Dr. Kriwinsky's work were in very poor shape as a result of inferior dental work.  I had to have costly work done to repair my teeth,  and I also had to get an implant due to his root canal work.

    He never apologized for this, nor did he offer to pay for all the expenses that we incurred from his inferior work. 

    Our daughter had a similar experience with his dental work.  She was only in grade school at the time.  He ruined one tooth , and we are still paying additional dental expenses due to what he did to her tooth.  We had several consults to confirm the issues of his poor work. 

    He may be OK for dental exams and cleaning, but be careful if you want to preserve your teeth for the future.  Our family learned a very painful and very expensive  lesson.

    - Rita D.
  • I had developed a dry socket as the result of a surgical extraction ten days earlier. My original dentist only prescribed medication, but was unwilling to pack the socket. I am TERRIFIED of needles in my mouth! And I told them that when I called. They were VERY thorough about EVERYTHING: medical history, details of my previous dental experiences, understanding what had happened with the most recent bout of dental problems, and most of all, my current state of mind. I am a big chicken. I am NOT fond of pain. They went to GREAT LENGTHS to help me relax and feel comfortable before starting the procedure. And then, during the procedure, they maintained that same level of attention to the anxiety that I had. I felt VERY well taken care of! The procedure was painful, but very manageable with the gas and Novacane. They even let ME put the swab of numbing gel onto the sore areas before the shots. They were just different, in an excellent sort of way, than any other dental center I had been to. They went out of their way to help me, and for that, I am extremely grateful! They packed the socket with anesthetizing paste, and then put a soft plastic molded covering over the socket so no more food could get in and irritate it! Wow! What a DIFFERENCE! They handled the billing in a secondary way, which told me they were more interested in helping me than just being concerned about the money. They were a bit on the pricy side, but definitely worth every penny! Not only would I recommend them, I am bringing my husband and CHILDREN Back! We have found a new family dentist!
    - Rick V.
  • He's usually pretty good with his punctuality. Sometimes, he's not good at explaining what he's going to do. Not that I wouldn't let him do something without my permission. I just wish he would give me a little more detail. It would be better if he would explain to me better in detail. The next time I go, I'm going to ask him to explain to me. I kind of wish he would be a little more upfront before he starts. He's very good what he does do. He's very quick with the Novocaine. You don't even feel it.
    - SHERRY S.
  • My vehicle was hit by a semi-truck that ran a red light. The accident caused me oral muscle problems, broken fillings, some cracked teeth, and some considerable pain, at first. I made an appointment with Dr. Koustis--one of several appointments--for evaluation and treatment. My regular dentist had passed away the year before, so I wasn't familiar with his work, but he was conveniently located, and since this was an auto accident, my insurance would not pay for treatment, so I needed to cover the costs until my case was settled with the responsible party, and Dr. Koustis, after examining me, agreed to replace the broken fillings and treat the TMJ he diagnosed me with, to get me pain free, for $1000, as this was all I had in savings, at the time. He also developed a "Future" treatment plan that included root canals (due to vertical cracks) and crowns. I did question the TMJ, asking if the pain in my TM joint wasn't due to muscle strain from the accident. He said I absolutely had TMJ, caused by the accident, and the only way the pain would be relieved would be to make a special custom device to realign my jaw. I was paying for what was done as he completed the work, but that thing about the TMJ was bothering me. I'm an RN and somewhat familiar with how things work, but I'm no dentist. So, I thought I'd discuss this with my father-in-law; a pediatric dentist in the Cleveland area. He was a little skeptical, too, and suggested I go seek a second opinion. He set me up with a colleague of his who gave me a thorough examination. Although, he concluded, I eventually would need a few root canals, he said the pain in my jaw was muscle strain and not TMJ. He said it was his feeling Koustis was trying to gouge me, with the promise of a future accident settlement, also stating, " one suddenly develops TMJ after an accident. If you would have had TMJ, you would have had symptoms prior to the accident." He told me he would handle my care from then on, and I could pay him what I owed him when I get my settlement. His treatment plan was also at leat $2000 less than Koustis'. When I called the office, Koustis' office and explained I wouldn't need any more services, and why, the office manager said I had to pay the balance of the treatment plan. I balked, stating I Koustis was paid in full for the work he had done and had not ordered any appliances for me. She said it didn't matter, since I agreed in writing to the plan. I told her I wasn't paying and she started yelling at me, stating I was a dead-beat. I hung up the phone. The next thing I knew, I was served a small claim suite, for the balance of the undone work. I immediately filed a counter suite for the XRays I paid him for that his office refused to give to me (they said they were his property, even though they were my records). I had the other dentist (FIL's friend) testify on my behalf. Koustis' jaw  just about dropped off when he saw I had another dentist there for testimony. Needless to say, he lost the suite and I got my Xrays. I did a check on Willoughby Municipal Court's web-site and see he files suite against many clients. Seeing as he makes you pay up front, I can only think he is suing for undone work, as in my case. He is a lying crook, in my opinion. 
    - Catherine D.
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Endodontists in Willoughby

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