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Appliance Repair reviews in Willoughby

  • F
    Richard's Plumbing & Sewer Cleaning
    Our main water shut off was leaking. Since I had such wonderful service from Richard's Appliance I thought I'd give their plumbers a try. We also needed a new spigot outside. I now have an obnoxious loop of pipe in my utility room. When he replaced the outdoor spigot I was told it's code to need a shut off. That wall is adjacent to a half bath. There was no room in there for a shut off but it was installed anyway. The handle to the shut off was sticking out beyond the dry wall. A large whole was cut in the wall and a panel was forced over it which of course did not fit flush and was crooked to book. Then the baseboard was put on over the panel so it was bowed. We tried to fix the baseboard but by the next morning, we were sick over this mess. We called and the sent a supervisor out. Nothing was changed but they did send out a drywall person. The dry wall person just looked at it and said " they have to fix this. I can't fix it like that." He did call the plumber and had to take the shut off handle off then proceeded to dry wall the whole thing dumping the panel completely. Photos attached. We are not pleased with this part of the company. They refused to fix the horrid loop in the pipe though. While the men were polite I could not give a better rating on professional due to the shoddy work.
    - Nancy S.
  • C
    AMB Appliance Repair
    Serviceman seemed to pick up the problem immediately. He put some plastic pieces on under the agitator. Washer worked better, but still goes off balance. 90 day warrantee but I didn't bother because I was in the process of moving. If it would involve the bearings, it would be very expensive. Washer now sitting in garage.
    - Lynn T.
  • A
    AMB Appliance Repair
    He was wonderful. Had a last minute emergency and he was here exactly as promised. He took apart the entire dryer to find an emory board in the fan! While he had it apart, he vacuumed the entire machine of all the lint a 10 year old dryer collected! And, he loved answering the questions I asked while he worked. He is now my number one go to guy for any appliance work.
    - Linda G.
  • A
    AMB Appliance Repair
    Called Brian (owner of AMB) to schedule the appointment. Very easy to get that done. He provided me a time window (30 minutes) for the appointment day, called to indicate he was on the way when that day arrived, and was right on time. Upon arrival, we discussed the nature of the problem. Brian got to work disassembling the dryer for a closer inspection. We discovered that one of the felt rims on the dryer drum had come off, and that was the likely source of the noise we were hearing. He got that fixed, gave the inner workings of the dryer a good vacuuming, and offered to switch the opening on the door for us to allow for easier access while he was on site. Everything went quite well with the service call and vendor experience. Would definitely recommend Brian and his service!
    - Scott G.
  • A
    AMB Appliance Repair
    He was very nice and efficient. I would hire again, although next time I will likely just replace the washer. He took extra care to make sure I was happy with the work and to test the washer after the repair..
    - Heather A.
  • A
    AMB Appliance Repair
    He called back very quickly and discussed the situation with me and offered advice on how to proceed. I followed his advice and was able to get the fridge working again on my own. He will definitely be the one I call the next time I have an appliance problem!
    - Carlos H.
  • A
    Richard's Plumbing
    I called Richards Plumbing/Appliance because my oven wasn't working. The ignitor needed to be replaced. My time slot was betwen 4:00-6:00 pm. Steve, the service tech, called to say he was on his way, was there by 4:10, fixed my stove, tested to make sure it was working properly and was done by 4:45. He explained everything to me. I have been using Richards for years to service all of my appliances. They are friendly, prompt and honest! They will tell you if your appliance is not worth fixing instead of ripping you off. I have no complaints with Richards and will continue to use them.
    - Kathy B.
  • A
    Fred's Appliance Service
    It went well.  Total time spent was 30 minutes.  He diagnosed the issue, and had to replace one part.  Additionally, he needed to reset the computer.  He was very knowledgeable and was able to explain why the machine wasn't behaving properly.  With all the electronics in appliances,  technicians need to be certified - which ours was.
    - Gail T.
  • A
    Richard's Plumbing
    The tech was really friendly and professional.  He helped us make the decision to replace our dryer instead of repair it.  The costs to repair the dryer was more expensive the just purchasing a new one.
    - RoseAnn D.
  • A
    HEARTLAND TV & APPLIANCE
    Called provider at 8:00a.m., got a call back in 30 minutes. Joe came out around noon, replaced the blown fuse, and then took the time to go over the new appliances I just bought for our new house. Super nice guy.
    - DAVID K.
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Appliance Repair Services in Willoughby

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