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Optometry reviews in Williamsburg

  • C
    When we went in for our exams, all seemed ok, except that the receptionist was a little abrupt, and the pricing and our insurance coverage was not well-explained. We ended up paying much more than expected, based upon what we thought the insurance covered. But we got our glasses, and we were all pretty happy with them.
    Then my husband had an accident, which broke the earpiece on his frame. When he went back, he was told that he had to buy two ear pieces, that they couldn't order just one, and charged him as much as two complete sets of frames cost the first time, paid up front. After 10 days, he still hadn't received a call, so he called. The receptionist was quite rude; she told him, "If they had come in, we would have called!"
    This was our first visit, and there are other doctors in the area. Guess we'll try someone else next time.
    - Omer K.
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Optometrists in Williamsburg

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