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Large Appliances reviews in Whitehill

  • F
    I paid for and arranged for delivery. I also paid for a vent for the dryer among other things. When they delivered the dryer it had several scratches on it that I didn't notice until they left. They were unable to hook up the vent that I purchased, because they didn't know how. They ended up using the old vent. I called Frank, the manager, to tell him about the vent and the scratches. He told me that he could only give me my money back, and that he couldn't replace what I bought. They have a delivery service that act as sub-contractors. They have been terrible. Today will be the third time that they have missed their appointment. We are still waiting for the delivery people to pick up the scratched dyer. Their way of doing business is not the way that I would do business.
    - JACK B.
  • A
    On a Friday a repairman from Swiss Air came to take a look at our old unit to see if it could be repaired. He did not charge us anything. He explained why our old unit could not be repaired. He saw some things that were installed wrong on our old AC unit. He was very friendly and informative and knowledgeable. He told us we would need a new AC and suggested what might be the best reliable AC for our home with the least cost. He said the installers would be here on Monday at 9:00am and they were, very prompt. They guys that came to install the new unit were very polite and friendly and were finished when they said they would be. It only took them about 3 and a half hours to finish. They cleaned up very thoroughly and took the old unit away. They gave us some good advice about cleaning the air filters and how to install a regular media filter if we wanted to use that instead of the electro static filter. They asked if we had any questions and said to call if any problems.
    - GARY & CHRISTY R.
  • A
    IF IT WAS NOT FOR MR. WILSON, THE REGIONAL MANAGER, THIS WOULD NOT HAVE HAPPENED. MOM NEEDED A REFRIGERATOR DELIVERED ON A SATURDAY. THEY ONLY DELIVERED TO OUR AREA ON WEDNESDAYS. IT WAS MOTHER'S DAY WEEKEND. HER REFRIGERATOR DIED AND SHE NEEDED ONE NOW. MR. WILSON DID NOT WANT TO LOSE A SALE. BROUGHT HIS SON ON A SATURDAY. DUE TO THE SPACE ALLOCATED IN MOM'S HOME, IT WAS A TOUGH INSTALLATION. MR. WILSON AND HIS SON WERE FABULOUS AND PROFESSIONAL IN EVERY WAY. HE DID EVERYTHING TO ACCOMMODATE MOM AND THE SMALL SPACE IN WHICH SHE HAD TO WORK WITH (OLDER HOME). HE ALSO STATED THAT IT TAUGHT HIM A LESSON THAT MAYBE THE STORE NEEDED TO BE MORE CONCERN ABOUT THE CUSTOMER'S NEEDS VERSUS THE STORE STATING THAT THEY ONLY DELIVERY TO AN AREA ON A SPECIFIC DAY WHICH MAY NOT BE BEST FOR THE CUSTOMER. KUDOS! TO MR. WILSON. IT'S TOO BAD HOWEVER THAT EVEN HE STATED THAT IF HE WAS NOT THERE WE PROBABLY WOULD HAVE NEVER HAD THIS KIND OF SERVICE.
    - JACQUIE H.
  • A
    It was fine.
    - Judith V.
  • D
    The appliance originally failed in the first 30 days of service. The appliance was serviced but is failing again.
    - Karen R.
  • A
    THE COMPANY WAS VERY POLITE. THEY TOOK TIME TO ANSWER MY QUESTIONS REGARDING THE PRODUCT I PURCHASED.
    - BOB S.
  • A
    THEY MADE ERRORS IN DATA ENTRY WHEN PUTTING MY INFORMATION IN THEIR DATABASE. OTHER THAN THAT, OVERALL GOOD SERVICE
    - NORA D.
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Kitchen Appliance Sellers in Whitehill

Companies below are listed in alphabetical order.

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    J
  • JC Penney

    1450 Polaris Pkwy
    Columbus, Ohio