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Find Top-Rated Westlake Well Pump Repair Services

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Well & Water Pump Repair reviews in Westlake

  • A
    When he came to quote Bill Clink came off as a no nonsense kind of guy. We went through the scope of the work and he did not generalize - he came back with a clear and thorough in depth quote. He showed we needed an outdoor well and pumps to upgrade the new system and his pricing was more than fair. So now I have a basement that is dry as a bone, a 15 x 30 dyed patio that looks even better than I expected and everything works as it should! Bill did all the paperwork for permits with the city - I had to do nothing at all! Before, during and after the project if I had any questions Bill or Dottie got right back to me (Dottie is a joy to talk to!) I had to go out of town on business during the project and Bill and his crew were very professional and respectful in their dealings with my wife. I am a very satisfied customer and would use him again in the future absolutely!
    - steven d.
  • A
    They responded very quickly to my request, which I truly appreciated. I knew my existing battery backup was in bad shape and was not sure how the main sump pump was performing. Pete came out the same day I called to check out the existing pumps, said he would replace the battery backup (now dead), but my main pump was working and I probably would not have to replace it if I did not want to. I opted to replace both at this time because I spent $22,000 on basement waterproofing in 2012 and I was not going to have to contend with a flooded basement. Josh and Joe came the next day and installed the pumps, re-piped discharge lines for both sump pumps, and performed other maintenance. Clean up after job was fantastic. Josh also took the time to show me how I can check to see if both pumps are in good working order in the future. You can always tell a pro in their trade, since they will always share information with a customer and try to help them. Thanks much, Josh. Hofmann's prompt service, great staff, and thorough work performance will certainly make me a repeat customer.
    - KAREN G.
  • F
    Dispatch called me the day of service and asked if it was possible to move up appointment. I cancelled a work meeting to accomodate their request, got home and waited for over an hour. No plumber, no call. Now past the original time, called Pompeii's and they called back 10 minutes later telling me tech was on his way. After another 45 minute wait, I cancelled the service. I can't stand companies that waste their customer's time. No apology offered.
    - Jeffrie L.
  • A
    Took a while but he ran new copper from our water line to the backup sump pump.  He originally brought a battery-operated backup but we corrected it before he began any work.  There was an hour delay while he went to get the parts needed for the water-powered system.  Overall, happy with the installation.  I always feel confident with Sal's Heating and Cooling.
    - Keith W.
  • A
    I 100% would recommend Hasselbusch Plumbing and I plan to use them again.  I have used their services for over 3 years now.  He has worked on our sump pump and all of our toilets.  He will also be coming to cap a gas line attached to an outdoor grill and remove the grill.  
    Mr. Hasselbusch has come out various times just to check things, just like he did today.  We have been having a lot of rain, and our power went out so our sump pump was beeping.  He came out just to make sure everything was working fine - and did not charge me for the visit.  The quality of the work is top notch, the prices are fair, and he stands by his work.  I would never think of calling someone else.
    - RICHARD R.
  • A
    They were able to schedule us quickly, and arrived even earlier than promised.  They had to solve some really tough logistical issues to make things work for our unique situation.  They were resourceful, professional, friendly, and worked incredibly hard.  The owner stopped by personally to lend his expertise. The price was far less than what had been quoted elsewhere for the same job.
    I would recommend Killeen wholeheartedly to anyone.  Great company and great employees.
    - David and Carolyn S.
  • A
    I was not home when the service was completed so the technician dealt directly with my wife.  She was extremely pleased that we were able to get an appointment on short notice.  The overall service was excellent and thorough.  He resolved our current issue by clearing a blockage and gave us advice on how to correct things going forward (unfortunately that involves taking a tree down in the future).  He also gave us an estimate on some future work that we will need to have done at the suggestion of the city engineer. 
    Definitely would hire them again.
    - Tim M.
  • A
    There was a bit of confusion on the initial contact but once I received a call Rick was very responsive and collaborative in finding a date for the service.  The work was performed by Caleb and he was fantastic; very knowledgeable and professional.
    - Jennifer D.
  • A
    American Plumbing was outstanding.   Cory arrived on time, assessed the situation and went to work.  He made some recommendations to help things in the install and for later.   The owner stopped by to see if everything was going OK, which very much impressed me. Cory's friendliness, knowledge, and professionalism was the best I have encountered in a very long time.
    - Alan S.
  • A
    It went perfectly. Professional, courteous and thorough. American Plumbing, Inc. is an honorable company who is dependable and forthright. We would not hesitate to call them in the future. It's so great to have an honest vendor like American Plumbing in the neighborhood.
    - Robert and Jan O.
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Well Pump Repair Services in Westlake

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